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About sita

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    san diego, ca

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  1. Kyriecat- regarding your comment regarding clout, with 9 prior cruises PG treated us same as you. Resolved through credit card dispute. Feel sympathy for those still out money from Ponant. They have taken a line with exceptional reputation for customer service and crushed it.
  2. I was holding my breath hoping your chargeback would be successful... so glad it was. We went the chargeback route also; also successful. Never had to do that before and surprised that our beloved PG would be the first.
  3. Excepting the case on the PG resumption cruise?
  4. To think of all the care that goes into decisions of ship, itinerary, dates ... including supplemental plans for flights, pre/post stays compounded by requirements for testing.... That those passengers who have decided to move forward have the rug pulled out from under them at such a late date (and purely for the benefit of the line) is abhorrent. Basically they are saying ‘ here are your very different choices none of which remotely match up with you vacation dates let alone itinerary and ship. If you don’t like or can’t accommodate the cruise line then too bad’ No refunds? Ridiculous. Ponant
  5. If I were going to guess, maybe the 10/14 cruise is ‘under analysis’ because they want to push over to the Soleal cruises around the same time, the dates don’t line up exactly. We were going to be on this cruise with you, bailed a long time ago but had to fight to get our money back. Cannot imagine the stress of sticking it out and current lack of communication. Hope it all works out for you.
  6. The key nark was 4 days into the cruise, past that, I do not believe any required testing For COVID.
  7. Would love to hear reports from someone on the ship about their experience, food quality, social distancing, how excursions are being handled, if there is scuba diving, whether the motu picnic happens, how tendering works now, etc.
  8. Not assuming anything, just informational. Would want to know (operationally) what happens with a positive test onboard on Regent or any line.
  9. I agree it is confusing. Over on the roll call for the affected cruise one of the passengers said they were given the option of going straight to the airport to fly home or stay in Papeete under seven day quarantine. The writer went to the airport but states they were responsible for the change fee. They also said the cruise line giving them 200% refund though is being asked to verify refund and not FCC. Only 16 international passengers, cannot imagine the havoc if numbers were more typical. In other news there is now a report of an air tahiti nui flight attendant testing positive.
  10. Putting aside tennis’ consideration of the risk to one’s health as negligible.... what about the impact of a passenger testing positive on your plans. PG turned the ship around 2 days after setting sail...reportedly everyone tested again (negative) and sent packing to the airport.
  11. The roll call on CC for the PG cruise appears to answer some of these questions.
  12. Over on Paul Gauguin board news of positive testing passenger causing mid cruise turn around of first internationally open cruise.
  13. Hope you all have a wonderful time. We were booked on this cruise but cancelled due in part to the entry requirements and not wanting to be on an 8 hour flight at this time. In our experience, upgrades are possible but likely offered at a reduced rate rather than gratis. Please circle back and let us know about your cruise.
  14. I hope you have a wonderful time on your 7/29 cruise but your admonishment of those if who view Ponant’s unilateral change in their terms and conditions as bad business seems ill informed. We had several other travel plans affected by pandemic, with no other issues in being made whole (including by another cruise line) Ponant is behaving like a company disinterested in the long view and that there is a firewall between them and the PG is troubling. Frankly, we had doubts they would be around for us to use our future cruise credit. No worries, we filed a credit card dispute (first ever)
  15. Those Nav. Itineraries in FP look nice and, I have always thought a bargain if you sort out your own air (7500 credit per person) combined with the current $1000 OBC makes for a very low per diem. Many trips to FP, all on the PG but have cruised the Navigator in E. Caribbean and it was fine. We’re divers and those itineraries visit the best islands for that as well. Happy planning!
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