ChutChut

So bizarre two years later. Have fun on your Virgin cruise.

Ahhh - sorry 'bout that!

Injured passenger won't need any of that as her suit will be against Norwegian. She doesn't need to go after the Filipino agency. It will be Norwegian's insurance company that will pay out.

No - she'll get it from Norwegian. No need to go after the small fry.

Nah - she'll receive a generous settlement.

A customer was stabbed multiple times. You bet she's going to receive substantial - and justified - compensation.

She'll get much more than that.

Bottom line is when we're on a cruise, staff/crew/consultants, etc. are acting on apparent authority from Princess (unless expressly indicated otherwise) and will/should be treated as such if anything happens.

I really wouldn't hold my breath. I would escalate to someone with decision making authority at Princess. I also would craft a detailed email (or other type of communication) and have it at the ready. I would ask my parents if the consultant thoroughly explained to them the consequences of giving their credit card to him, etc. I would put these details in the email/letter, etc.

Again - I think most people knew this was a computer glitch. You went ahead and took a chance but I suspect you knew it was an error. Now you really can't be mad because it turned out to be the case. You took a risk - and you lost.

Sorry but it was too good to be true. Deep down, you must have known it was an error. Getting mad over Princess making an error and correcting it when you must have had a reasonable suspicion it was a glitch is - misguided.

I don't believe I talked "down" to anyone. Most of the time it's true - if it's too good to be true, it probably is. However, there are exceptions, of course.

No - because it's clearly delineable from Safeway. Here, there, apparently, wasn't any indication that this was a third party - not Princess.

I would dispute this immediately. From OP's account, the "consultant" either misrepresented or failed to explain what, exactly, the credit card was going to be used for. The "consultant" should have thoroughly explained - verbally and in writing - what he was going to do with the credit card and how much the charge should be. I would present all of the facts to the credit card company and see what happens. If that isn't successful, I would get to a person in charge at Princess and explain what this "consultant" did and what he didn't do. Tell Princess you expect that charge to be reversed.

If it's too goo to be true, it usually is....

There is no right or wrong answer to travel insurance. Everyone should assess their own circumstances and risk tolerance and decide accordingly. However, if you decide not to purchase and then come on Cruise Critic and whine about losing money - I (and others) will have no sympathy.

Yes - it's legit for selected excursions.

You have no idea what happened to it - all you know is you were negligent in leaving it there. Move on.

Hmmm - mine has been charged less both times given no alcohol. Of course, I had to remind my TA to ensure my daughter was charged less.

She'll have the Plus package with the zero alcohol drinks package. She'll be charged a bit less for it. My daughter (14) has had it twice. She gets everything but the booze.

I absolutely agree Princess should have responded to you in a timely fashion. there's no excuse for that and I would be irritated, too.

Couldn't afford to buy real butter growing up, only used marjoram on bread....

Very smart to purchase the insurance. Hopefully, the policy references reimbursement for this type of bizarre situation. True - you have an incredibly story to share. Glad you made it home safely.

I'm really sorry this happened to you. I would be frustrated too - however, I don't see how MSC is at fault here. Just review your travel insurance policy and determine what, if anything, can be reimbursed.

Meant "wave" not "waive."