We had a, from X canceled cruise and got FCC for it. ( Nowadays a fault,I should take the $$$, that would solve all probs...,,)
Back to problem
I've used the old FCC to book a new cruise, may 3rd, but we got COVID and where not able to board.
We thought, ok no problem we will get the new FCC and use it after recovery....
FAULT: X is not able or willing to reinstate the FCC....
Any idea about normal timing to reinstate FCC by X?
Looks like we will never cruise with them again....a loss of 5k$ is nothing I'll forget...
If they would just state: cruise canceled you loose everything, fine. I've a insurance to cover that case.... But again, nothing...