Laminator

I received an offer today for various sailings. If you receive a free cabin offer it will show as $100 when you search cruises like the graphic below.

Do yourself a favor. 99.9% of cruise critic members have no clue how casino offers work. Several agents at the casino number have no clue either. There is a group called Holland America Casino Players on a very popular social media site that has over 6100 members. All of them book casino offers and are a wealth of knowledge as to how to get offers as while as how to book them. If you choose to go a different route I would HIGHLY recommend you get a PCC that is familiar with casino offers. As an FYI my offers are showing online.

Here are the ships you can and can not smoke in the casino.

The Casino is run by Carnival Casino Division which falls under the Carnival Casino Corporation umbrella. Those who receive comped rooms, not including the 30% off discounts, usually receive free drinks in the casino and comped dinners in the specialty restaurants as well. Many also receive the SBP also.

As an FYI for those who may hit a jackpot after the tables and cashier cage are closed they have a form you fill out by the cashier cage. You fill the form out and drop it in the box. When the casino opens up in the morning they will load the jackpot onto your cabin card.

There's many a night I am still playing the slot machines til 5am in the morning. But you were on the Zaandam. Not exactly one of HAL's busier casino ships.

They leave the slot machines open 24 hours if the following day is a sea day.

I understand now, I do not remember where I got that from but it was not my invoice. Both my wife and I receive offers of a Neptune Suite from the casino and we have for years. All the way back to 2007.

I always stay in aft wrap neptune suite. I have never stayed in any cabin other than a Neptune Suite so I can not help you with a Signature Suite question.

You can contact Carnival Casino Division but good luck waiting for them to get back to you.

Thanks.,..I didn't see it and did not get a tag notification.

I can't be of any assistance. I have never stayed in that cabin.

I am going to need your help. I don't understand the main HAL forum.

If your offer was for $100 and drinks in the casino this is the offer code. HAL3M5 If it was for something different that code will not work.

If you could tell me exactly what the offer was I could probably get you the code. I would need to find someone with the same offer and find out what their code was. Not easy but I may be able to pull it off.

Further to my earlier comment if HAL's IT dept was involved with the casino the casino would be out of business!

That is actually outside of HAL's IT dept. The casino personnel are supposed to get it loaded onto your account.

This is hit and miss. Many times it does show up on your cabin card. It all depends whether the hosts have enough time to get the free play loaded. Personally I like to use my free play on the tables so I get free play chips at the cage.

It's all under Carnival's umbrella which owns HAL. The casino is operated by Carnival Casino Division.

The casino spending has never counted towards mariner points. If it did i would be a 500 star mariner...lol

I am actually getting there...LOL!!!

I do not have the length of time here as many of you do but I seem to recall this complaint coming up every year except for the covid period. I would have more sympathy for the poster if this issue with spring break was new but it has been discussed here in the past.

This should be in the fine print on your email.

The email offers can be used up to 3 times. The come back and sail offers one time.

There are 2 ways to receive offers. One is a Come Back and Sail offer which is left in your cabin usually the morning of the day before disembarkation. The 2nd is thru email offers. You need to make sure you are opted in to receive emails from HAL.