I will not use Viator . Better go to their site, find the local tour operator and book with them direct. Good luck.no email support and you get the Philippines if you call. We had bad experiences with all our tours. Late, did not show up and bad pick up information. Be careful you book the right city. The confirmation nor the pass you add to appl,e wallet does not show the city. We booked a tour in San Sebastián which actually left from Bilbao, 2 hours away ,yes we got refunds but it was a hassle.