I think it showed up here with the name slightly different, which is often a giveaway. I was a tad dubious because the email started "Dear" with no name, nothing after the "Dear". I know with banks etc. if an email turns up and they don't have your correct name, that is often a warning. That's why I googled it to see if it was a scam, and there were lots of warnings about it being a phishing scam, so I deleted it. Perhaps it was just some scanners getting in on it and targeting Australians, who knows, but after the recent problems here with cyber attacks etc I simply didn't want to take the risk. I'm glad that it does seem, from all the answers, that it was genuine as it's good for companies to do a bit of market research. Bev