Jump to content
Cruise Critic Community

Sapphire Princess Review B2B Coastal & Mexican Riviera

Cruise Junky

By Cruise Junky,
in Princess Cruises

Recommended Posts

Cruise Junky

Cruise Junky

Posted
Posted

A little background, I’m in my mid 40s and DH is mid 50s. This was our 12th and 13th cruise, 7th and 8th on Princess. We have cruised RCL x2, Celebrity, HAL and NCL. We booked this as two separate cruises…a 3 day Coastal followed by the first 7 day Mexican Riviera of the season. We were lucky to snag the aft corner BB Caribe 753 for both cruises.

Embarkation:

Nightmare! But nothing we can blame on Princess. Unfortunately the lady that committed suicide by jumping off the back of Sapphire was being searched for the morning of our embarkation so Princess Staff had stopped the line and prevented anyone from boarding. We stood in the Security line for about an hour without moving. Princess staff told passengers that the Coast Guard was doing a “Drill”.

Once we got through Security, boarding was a breeze. We found our cabin pretty easily and instantly fell in love with its location and balcony.

Cabin:

Wow – what can be said about those corner afts that hasn’t already been said? We loved it! The view was incredible. We had a lot of sea days on this 10 day voyage and that balcony was perfect. The Cabin was laid out really well, tons of drawers and closet space. Suitcases fit under the bed no problem. The egg crate was already on the bed and robes were in the bathroom for us. Even the shower curtain didn’t seem to hug the way it used to.

Ship:

The Sapphire Princess is beautiful – absolutely beautiful and not showing any aging at all. We were on the Zuiderdam in May and she was a disgrace. Sapphire was truly spotless. She has so many great hidden areas for reading and relaxing and an abundance of pools. The first couple of days out the pools where far too warm. It felt like you were being dipped in soup. They cooled down a bit towards the end. I think they must have been heated for Alaska and just took time to adjust the temp.

Service:

Another WOW – we’ve been on 5 cruise lines and about 11 different ships – Sapphire crew were the best – everyone that you ran into was friendly, happy and very helpful. Gerry our cabin steward was the best we’ve encountered on any ship. Bar Staff, waitstaff, officers, everyone was so nice. The staff in the Pacific Moon dining room were fantastic. I ordered a Cappuccino in Lobby Bar one morning and had a bit of a wait…just a couple of minutes, but I had three people apologize for the wait. Honestly, I can’t say enough about the staff…..except… the pursers’ desk…I’m not labeling them all as bad, but we certainly ran into our share. We had a problem with an internet credit that took 4 trips – over 4 days to the purser’s desk to fix and you could tell she really didn’t have a clue what she was talking about. The second instance was the billing on the ultimate balcony dinner. We did this with friends – in their cabin – and our cabin got charged for both couples. The men went down to fix it up and thought it had been done and sure enough on the final bill, it was still screwed up and charged to our cabin. The other couple just ended up giving us $100 cash as the Pursers desk was unable to fix it.

Dining:

We had Anytime Dining and I think ate in the dining room 3 times. Had reservations each time and no wait. We did the pub lunch which was good, but doing it in one of the fancier dining rooms is a bit strange. The wheelhouse pub is a much better location. Couldn’t believe when our drinks server at the pub lunch clearly remembered what we were drinking the night before – great memory – I barely remembered ;)

We had our anniversary dinner in Sabatini’s – Fantastic! Alex our waiter was awesome as was the food except for the lobster which was overcooked – knew I should have had the Seabass. But the rest of the meal made up for it including the plethora of desserts he brought us.

Last formal night we dined with our friends in Sterlings. My Filet was very good but hubby’s Rib eye had a lot of fat on it.

We also did the Ultimate Balcony Dinner which was superb. We did it for 4 on the other corner caribe balcony. 4 fit out there quite well. They brought a larger table. We had a Goat Cheese Salad, Crab Tart, then Steak/Lobster or both followed by dessert. They start you a cocktail of your choice then with dinner a ½ bottle of champagne per couple. I’d run down to a bar earlier and grabbed a bottle of red for dinner which they gladly served us. Service, food, ambience – all excellent. A photographer also comes up to take your pic and you get a free 8 x 10 per couple. We had about 4 shots to choose from. Cost was $100 per couple and well worth it in our opinion.

Horizon Court was actually pretty good. Anytime they had seafood on the buffet it was excellent especially the breaded shrimp.

Overall, I’d say the food everywhere was pretty impressive.

Entertainment:

This part is going to be short, other than Steve Morris, we didn’t see any. He was good though. We also attended some of the Karaoke (oh my ears are still ringing) and we won Passenger Feud.

The Ports:

Well this was a 10 day cruise for us, with only LA, PV, Mazatlan and Cabo so a lot of sea days! Getting off the ship in LA as in “In Transit” passenger was very easy. We congregated in Club Fusion for about 20 minutes and where then led off. A short walk for someone to check your documents and you were back on board. We decided to leave the terminal and check out San Pedro…hmmm… don’t bother. We were directed to “Ports of Call” there really wasn’t anything there. We should have just stayed on board and enjoyed the solitude of the ship.

Puerto Vallarta – we just took the white shuttle buses into town $3 each. Easy and quick. We were dropped off outside Diamonds International..of course! We wandered around a bit. There were a couple of nice Silver and Leather shops that the ship recommended. We then went for a beer and walked around a bit more. We ended up taking a taxi back to Walmart to replenish water and pop. We also went to the mall next door to Walmart which was very nice and just walked back to the ship.

Mazatlan – we took a Ghetto Taxi (taxi driver’s words not mine) down into the Golden Zone. Wow tons of construction going on and lots of stores added since the last time we were there. The cab driver asked if he could drop us off at Diamonds International as he gets $5 for doing so, we said sure and just walked straight through it. Taxi was $8 for the 4 of us. We walked around a bit, bought some silver jewelry and friends of ours bought some Pewter from a store we bought from 9 years ago – it was good to see they were still there. Went for a beer (starting to see a pattern?) walked around a bit more and then headed back to the ship. There are tons of stores in the port area to navigate through. Mazatlan runs a little shuttle in and out of the port area which is Mandatory and Complimentary. It’s an industrial port area so they want you to be safe. Jewelry prices were pretty good in Mazatlan but watch your prices in the store sponsored silver store. They wanted about $160 for a bracelet that I found a few stores down for $72

Cabo – Cabo is a tender port. We got our tender tickets about 8:30 am and within about 5 minutes were being led to the Tenders. It was so hot in Cabo…it had actually been very hot and humid all cruise but Cabo seemed especially warm. We started walking around the Marina area and quickly ran into our friends who had done an earlier excursion… so even though it was only 9:30 am, we needed that beer to combat the heat ;) We shopped a little. Cabo prices were out of line compared to the other ports. Earrings that I had looked at in Mazatlan were starting price of $40 Cabo they were $70. I told him he was nuts and walked out the store. We ended up at Cabo Wabo for Margaritas a little later in the morning and wound our way back around the Marina back to the ship. We bought some Almond Tequila and some Pomegranate Tequila in Cabo and had no problem taking them back on the ship.

Disembarkation:

A breeze! No announcements which is nice. You just head to your designated public lounge/dining room and disembark at your time. We were in the Platinum lounge and disembarked on time.

Highlights:

Sea Days – we’ve never done a cruise with this many sea days before, we now know that we love them, so relaxing. We spent so much time on our balcony just watching the wake and the dolphins racing the ship.

The Staff – can’t say enough. We’ve never run into this much consistency of good service.

The Ship – just beautiful and spotless

The Food – shockingly good – especially the seafood on the buffet.

We had a fantastic relaxing time and would highly recommend Sapphire to anyone!

Link to comment
Share on other sites
Cruise Junky

Cruise Junky

Posted
  • Author
Posted
Thanks for the review.

 

Coming from beef country - rib eyes are supposed to have a lot of fat in them. You are just supposed to eat around it. It wouldn't taste as good as it does with out the fat.

 

Yeah, I know, I cook them all the time, but he ended up leaving over half as it was mostly fat. The ribeyes I buy the fat tastes good too! This was just too much work ;)

Link to comment
Share on other sites
Coral "Live from...." Rare

Coral

Posted
Posted
Yeah, I know, I cook them all the time, but he ended up leaving over half as it was mostly fat. The ribeyes I buy the fat tastes good too! This was just too much work ;)

 

I agree - over half is too much. I live in Nebraska and a lot of prime beef that is sold in the US and through out the world is from here. I always take note of marbleing in ribeyes when I order steak.

Link to comment
Share on other sites
Cruise Junky

Cruise Junky

Posted
  • Author
Posted
Can I ask, if you remember, where you bought the almond tequila in Cabo?

 

Oh, the Almond Tequila.. let me digress for a minute.. our first trip to Mexico 9 years ago we went on a tequila tasting tour. We loved the Almond Tequila.... bought some... hubby decided to pack it in his suitcase, unprotected. Keep in mind this was way before any liquid rules on planes. It makes it through the cruise, through a post cruise stay in disneyland and the flight home. Between the airport and our house (about 15 minutes by cab) it smashes.... Almond tequila over everything! 5 loads of laundry later!!! So almond tequila has always been a bit of a sore point in our house ;) Anyway, back to your question...

 

We searched everywhere and finally found it at a little store on the dock in Cabo. He says it's not the same, I don't care ;)

Link to comment
Share on other sites
Murphey

Murphey

Posted
Posted

Thanks for the review.......we are going to be on her in a few weeks, doing the exact same thing....b2b, in the same cabin! Also, my sister and brother-in law have the opposite cabin. Pretty funny coincidence I think!!

We were sure suprised when we got the cabin for both cruises so late in the game. Glad to hear about the service and crew....who will our room steward be???

Link to comment
Share on other sites
Cruise Junky

Cruise Junky

Posted
  • Author
Posted
Thanks for the review.......we are going to be on her in a few weeks, doing the exact same thing....b2b, in the same cabin! Also, my sister and brother-in law have the opposite cabin. Pretty funny coincidence I think!!

We were sure suprised when we got the cabin for both cruises so late in the game. Glad to hear about the service and crew....who will our room steward be???

 

His name is Gerry, he's from Mazatlan so be sure to let him make up your room super early so he can get out and see his family. He's been with Princess 20 years.

Link to comment
Share on other sites
Putterdude

Putterdude

Posted
Posted
Of course I did, we knew we'd be in the free and clear ;) - Read about your gong show with disembarkation - what a shame.

 

Those things happen, I am sure that Princess currently has a envelope in the mail to me with a couple of free cruises in it....just like Ottawa is sending me a cheque for my tax re-assessment.:D

Link to comment
Share on other sites
High C's

High C's

Posted
Posted

Excellent review!

 

We are Cruise Junky's friends who were in the opposite cabin (C748). We were lucky enough to be on board for 14 nights. I cannot say enough good things about the staff on board the Sapphire at the moment. Truly the best crew we have ever had (and we have always felt we have been treated well).

 

DH and I have decided Mexico is not for us. WAY to humid. I guess it had something to do with the time of year we went, but there are too many other places we want to see to ever repeat this itinerary.

 

We encountered only one problem on the day of our first turn around (after the 4 days up to Ketchikan and back to Vancouver). We were given incorrect information regarding what we needed to do that morning (this was our first B2B). We stayed in our room. Mistake! Apparently they were paging for us for quite some time. Of course, the page doesn't come across in the room and in their wisdom, it didn't occur to anyone to call our cabin! The panic ensued because of course this was the sailing that they discovered the poor woman had jumped off (they were also looking for her at the same time they were looking for us).

 

But I have to say that the Purser's staff immediately stepped up and recognized it was THEIR error. They treated us with the utmost respect, and assisted us in getting off and through Customs. Unfortunately we could not board immediately as the formal search on the ship was underway.

 

The next turn around day in LA went much smoother!:)

 

Our cabin steward in C748 was Marian. He is from Romania. Lovely young man. Very accommodating and friendly.

 

So although we did not fall in love with the Mexican ports, we had a terrific time with our friends, and thoroughly enjoyed every minute on board Sapphire Princess.

Link to comment
Share on other sites
Murphey

Murphey

Posted
Posted
Excellent review!

 

We are Cruise Junky's friends who were in the opposite cabin (C748). We were lucky enough to be on board for 14 nights. I cannot say enough good things about the staff on board the Sapphire at the moment. Truly the best crew we have ever had (and we have always felt we have been treated well).

 

DH and I have decided Mexico is not for us. WAY to humid. I guess it had something to do with the time of year we went' date=' but there are too many other places we want to see to ever repeat this itinerary.

 

We encountered only one problem on the day of our first turn around (after the 4 days up to Ketchikan and back to Vancouver). We were given incorrect information regarding what we needed to do that morning (this was our first B2B). We stayed in our room. Mistake! Apparently they were paging for us for quite some time. Of course, the page doesn't come across in the room and in their wisdom, it didn't occur to anyone to call our cabin! The panic ensued because of course this was the sailing that they discovered the poor woman had jumped off (they were also looking for her at the same time they were looking for us).

 

But I have to say that the Purser's staff immediately stepped up and recognized it was THEIR error. They treated us with the utmost respect, and assisted us in getting off and through Customs. Unfortunately we could not board immediately as the formal search on the ship was underway.

 

The next turn around day in LA went much smoother!:)

 

Our cabin steward in C748 was Marian. He is from Romania. Lovely young man. Very accommodating and friendly.

 

So although we did not fall in love with the Mexican ports, we had a terrific time with our friends, and thoroughly enjoyed every minute on board Sapphire Princess.[/quote']

 

Thanks .......my sister is going to be impressed that I already know the name of their cabin steward!! ;)

Link to comment
Share on other sites
High C's

High C's

Posted
Posted
Thanks .......my sister is going to be impressed that I already know the name of their cabin steward!! ;)

 

Marian mentioned that he is moving to the Grand, but I don't think it will be before the end of this month. I hope for your sister's sake that he is still there! He was wonderful!

 

You know, I realize I sound as if I am gushing, but this is such a great crew. The bar staff and wait staff would go out of their way to say hello if they saw you in passing. And most of them remembered our names!

 

We loved the staff in the Pacific Moon - everyone from the Head Water to all the waiters/assistants who served us. They all seemed to have such a delightful sense of humour.

 

I wish I could have taken them all home. Our kids (who still live at home) are not treating us anywhere near as well!!!:rolleyes:

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

Go to topic listing
  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • ANNOUNCEMENT: Set Sail on Sun Princess®
      • Hurricane Zone 2024
      • Cruise Insurance Q&A w/ Steve Dasseos of Tripinsurancestore.com June 2024
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...