cuppettmd Posted November 8, 2013 #1 Share Posted November 8, 2013 Let me start off by saying that I'm a Carnival Fan in general and a Fascination Fan in particular. This was my sixth time sailing on the Fascination and all of them, including this one, have been great! I will post a review later and just want to post this in case "The Beards" don't read my survey.:rolleyes: I found out a couple of weeks before our Halloween Cruise on the Fascination that because of a cracked hip, I would have to take a wheelchair with me. I changed the medical status on my profile on the CCL site to wheelchair. In about one hour I received a phone call from Carnival, "Special Needs". When I saw Carnival on the caller ID, I thought the "Up-Grade Fairy" was calling!:) I have to give credit to these folks, they were sincerely concerned for me. They offered me a handicapped cabin, gave me maps of the ship with places marked that were not wheelchair accessable, and made me feel that I could do this! I declined the cabin as I wanted to try the cabin that I had booked. I also told them that I would bring my own chair, so I would not need them to "Roll" me on board. When I got to Jaxport, it was Great! Everyone was super helpful! The porters met me at my car, (I know they always do this, but this time it felt "Mo-Special"), They escorted me past the lines to the check in desks, and even put us in VIP boarding! These Folks Were The Best! Since I could walk for short distances, I walked up the ramp and a porter pushed my chair on for me. Through-out the whole cruise, I was treated Great! My room steward, t Wayon, took good care of me and even brought me a raised toilet seat! Don't take little things for granted!:rolleyes: The staff was always 'right there", wanting to carry things, go get things, or do anything to help me! Even my fellow passengers were very helpful! Vania, our hostess friend, seated me at a front table in the MDR, at Boris's station which made it super easy at dinner time. There were wheelchair spots in the theater, so that I could see the new shows, (which I liked). Even-though, I was in this "rollin' anchor" I had a Blast! But, then there were the problems. The first "minor" miscommunication, that bothered me, was when we were leaving Nassau. I had noticed that there were not a lot of announcements giving info for things going on. When we were at supper on Nassau day, the NCL Breakaway parked next to us! That thing is Huge!I wanted to get some pictures of it before we left at 8:00pm, kind of an ants perspective. We left at 10 till 8:00! This was not that big a deal, but a little "Heads-up" would have been appreciated. "No Pictures For You!" The next lack of info came the next day at Little Stirrup Cay. Since all I had to go on was Half-Moon Cay, I made the mistake of assuming, and you know how that usually goes, that there would be some pavement around the shops. Wrong! The whole island is sand! I felt like I was at a "Mud Boggin'"! A little knowledge goes a long way!:D This to quickly passed, and as a side note, The staff on the tenders really went above and beyond in their assistance. Now for the "Fumble". The other two things were just things and no big deal, but the last one was a real PIA! We watched the "Channel" for the debarkation info and it said that "Special Needs" passengers were to meet at the Palace Theater at 8:00am. The next morning we got there at 7:45. I saw several others in wheelchairs, so we waited. At about 8:15, I noticed that they were debarking the VIP's so I rolled over to a young lady to ask where she wanted me? At the time she was dealing with a situation involving a very vocal group and she told me to go back in the Palace and wait for my zone to be called. She could see that I was in a wheelchair, but she told me again to go back in and wait. Never being in a wheelchair before, I did as I was told, thinking that they would have an announcement or something. We waited and about 9:15 our zone was called. Yaaaa! The next problem was, everytime an elevator would stop, it was full! "No Ride For You"! They were using two of the elevators for luggage. I couldn't use the stairs like I could on the past cruises, so we waited some more. Finally a nice young lady from Carnival saw me and asked "What was I doing there, I was supposed to be gone a long time ago"? I told her that I was just doing what I had been told! She immediantly called an elevator and from then on it was a Breeze! No Harm Done! (except our friends had done self-assist from the Riviera and had been waiting for an hour and a half, My feet and legs were so swollen that they looked like ticks:eek:, and I didn't get home in time to file my college fantasy football picks:mad:) All this to say that I still Love Carnival, and am already planning next year's cruise! Be Blessed! Mikey<>< Link to comment Share on other sites More sharing options...
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