Obtaining medical records for on-board treatment (Breakaway)

[m-dfromjersey]

So, long story short, on the BA New Year's week cruise i managed to get pretty banged up at Atlantis - managed to get deep cuts on the bottoms of both feet and on my knees (after falling off my raft in the rapids section of The Current). Went straight to medical when we got back to the ship, got patched up and was given a tetanus shot by the ship's doctor.

 

Fast forward a month, and it occurs to me that I should have a copy of the chart from that clinic visit so I can update my primary care doctor (and let her know what tetanus shot I received). Since the treatment was covered under the Short Excursions policy, I didn't get charged, so I didn't walk away with any paperwork. Does anyone know who at NCL I can contact to get a copy of that chart?

[ncklhaus]

Bumping this up.

I'm curious if anyone has ever been given documentation for treatment they have received onboard.

[mommyto2girls]

My husband was treated on the Gem and we were given a full description of meds and shot they gave him for a back problem. They should have given a detailed report. I am sure the records are available if you contact NCL in Miami they have to keep the records.

[GeezerCouple]

DH needed emergency care on the ship, but we were at port.

 

So after a relatively short time, we all made a decision to send him by ambulance to the local hospital.

 

We had all of the paperwork with us, including ship MD's notes, all medications/treatments given.

 

When he was discharged later that day, again, we had all of the paperwork, including documentation of meds given.

 

And we had some prescriptions that we filled at the hospital pharmacy.

 

Upon returning home (fortunately, we were able to continue the cruise, albeit a bit nervously), he immediately saw his PCP and some specialists for followup.

 

GeezerCouple

[Crusin6]

As far as updating your primary care doc of the tetanus shot....... Well it's not really a big deal as you can just make a note to yourself of the date of the shot and then just tell them to note it on your chart

 

If they don't believe you or say they need docs..... Well still no big deal..... As you are an adult and should you get a cut that might require a tetanus shot again just tell the practitioner when your last shot was

 

 

How often do you think an er doc or some random urgent care facility would actually have access to your primary care records anyway?

 

And if by chance you were to be given another tetanus shot with 10 years is it a big deal?

 

 

Of course if it were something more serious then it is smart to request/ demand the papers from the ships doc immediately

 

 

Sent from my iPad using Forums

Edited February 15, 2015 by Crusin6

[garycarla]

As far as updating your primary care doc of the tetanus shot....... Well it's not really a big deal as you can just make a note to yourself of the date of the shot and then just tell them to note it on your chart

...

 

That is what I was thinking. Just tell the Dr on your next visit.

 

If there was more to that, then I am sure somebody,somewhere deep in the bowels of NCL has a record. You can start calling them to find it, but personally, I see that as a waste of time.

[Gershep]

Just curious, what is a short excursion policy?

[shof515]

Just curious, what is a short excursion policy?

 

From : http://www.ncl.com/terms/shorex-dining-entertainment-spa

Shore Excursions Terms & Conditions

General Information: Tour Descriptions, Durations and Departure Times

 

The information provided on this website is designed to help you select the excursions most suited to your interests. The tour descriptions are as current and accurate as possible. Please note that occasionally changes in the descriptions do occur. Some tours will operate in an order that is different from; that presented in the tour descriptions. This helps to alleviate crowding at local venues. The individual tour descriptions include approximate durations and can be found under each tour name. Please note that departure times are subject to change.

Prices

 

All prices are in U.S. dollars, capacity controlled and subject to change without notice. Prices for Hawaii only, DO NOT INCLUDE the additional Hawaiian State Tax that is assessed on all Shore Excursions. Prices include meals, refreshments as indicated in the tour description (including gratuities for these services), plus guide and entrance fees, unless otherwise noted. There is no charge for children under the age of 2 (at the time of sailing) who do not occupy a separate seat on most tours. Children's prices are only available as indicated at time of booking. Participants under the age of 13 pay child prices and participants 13 years of age and older pay adult prices (unless otherwise noted). An adult must accompany participants under the age of 18 on all tours. Due to weight and balance limitations as well as passenger safety and comfort, guests weighing 250 lbs. (113kg) or more (fully dressed) will be required to pay a surcharge to reserve extra space on the helicopter and all flightseeing tours.

Cancellation or Modification

 

Cruise schedules are subject to change at the discretion of the Captain, and may occasionally be affected by variations in arrival or departure times, inclement weather, and mechanical or equipment difficulties. NCL reserves the right to change Shore Excursion prices, itineraries and departure times without notice. Excursions are subject to cancellation or modification depending on the number of guests participating. NCL reserves the right to cancel a Shore Excursion for any reason, including inclement weather, and shall not be liable for any loss to participants. Participants holding tickets for canceled Shore Excursions will receive a full refund. Should it be necessary to abandon a Shore Excursion due to difficulties en route, NCL will arrange the best possible refund for participants according to the circumstances.

Refunds and Cancellation Fees

 

Any Tour cancellation which occurs one day or more prior to sailing shall automatically receive a full refund on the credit card used to purchase such shore excursion tour unless a balance remains due to be paid on the guest’s reservation. In order to receive a full refund a guest must cancel their reservation on a shore excursion tour, one or more days prior to sailing. If a guest cancels a shore excursion tour reservation within the cut-off window (one day or more prior to sailing) a full refund shall be posted to the credit card used regardless of whether or not the individual who made the purchase is sailing. Please allow 7-10 business days for the credit to post to the credit card account. Shore excursion tours can be cancelled prior to the start of the sailing by contacting a Shore Excursion Agent at 1.866.625.1167.

 

In the instance that a tour cancellation is made by a guest outside of the cut-off date for such cancellations, the guest must request to cancel such shore excursion tour with the Shore Excursion Manager onboard. Once onboard, any refunds will be made to the onboard folio account of the Shore Excursion order contact person, not the original credit card used to secure the online order. This applies even in the event that shore excursions were purchased as a gift by someone who is not sailing. In the instance that at the end of the sailing, any onboard credit remains unused at the end of your sailing, such credit shall be refunded via check in the name of the Shore Excursion order contact person. Payment of the refund check will be mailed following sailing to the individual listed as the Shore Excursion order contact person.

 

All tours cancelled by guests within 48 hours prior to arrival in the port where the tour is scheduled to operate are non-refundable. Please note that certain tours, such as overland tours, customized tours and tours with theater performances or special events may be subject to different cancellation fees. Check with the Shore Excursion Desk for details. If a flight departure is cancelled due to weather by the flight company in conjunction with the Shore Excursion Manager, a full credit will be provided. You can cancel a tour by returning the tour ticket to the Shore Excursion Desk and advising the staff of the cancellation. Refunds will be credited to the guest's onboard account.

 

It should be noted that in the instance that an online booking for a shore excursion is made and a balance remains on guest’s reservation, payment made for the online booking shall be applied to the remaining balance on guest’s reservation. In the instance a guest requests to cancel a shore excursion reservation and a balance remains due on the guest’s reservation, the online booking refund will not be made to guest until full payment of the reservation is received.

Guests with Disabilities

 

While NCL strives to make its Shore Excursion program available to all its guests, inherent tour venue limitations and/or tour operator limitations exist that are beyond NCL's control that limit the ability of guests with special needs to participate in certain Shore Excursions. We urge such guests to advise the Shore Excursion department of disabilities when requesting tours and to further meet with the Shore Excursion staff on board to discuss their disabilities as they relate to the unique characteristics of each Shore Excursion. We typically recommend independent transportation for the comfort and convenience of guests with disabilities.

Important Information

 

NCL makes arrangements for Guests for Shore Excursions solely for the convenience of the Guest; NCL does not act on behalf of or supervise the parties or persons who own, furnish, or operate such excursions, and the same are provided by independent contractors. NCL assumes no responsibility for, nor guarantees the performance of, any such excursion provider, and Guests acknowledge that NCL shall not be liable for losses or injuries arising from the acts or omissions of such provider.

[Gershep]

Thank you, I was asking because OP had mentioned that the clinic didn't charge for the care of her injuries sustained during excursion according to policy. I don't see anything regarding medical care in the short excursion policy.