Can't Reach Jarvin

[travellbug]

I wanted to book a tour with Jarvin from My Islands Tours after I read all of the great reviews but I can't get him to answer my emails. I emailed him through his website, put a message up on the FB page and pm'd him in FB. It's almost been two weeks and still nothing. Anyone else have trouble reaching him? Any tips how I can get through or just move on to another company? :confused:

[travellbug]

Anyone else trying to get in touch with My Island Tours and not getting through?

[PHXscuba]

I emailed him Feb. 26 and heard back Mar. 1, so three days. He wasn't available for our Aug. cruise date. Has he been putting up tour photos of the past couple weeks on Facebook?

 

PHXscuba

[travellbug]

Thanks for the info.

 

He hasn't posted on Facebook since February 28. Did you email him at the address on his site?

[TeamPez]

Javin emailed back the same day. Try emailing again.

[bothluv2cruise]

I wanted to book a tour with Jarvin from My Islands Tours after I read all of the great reviews but I can't get him to answer my emails. I emailed him through his website, put a message up on the FB page and pm'd him in FB. It's almost been two weeks and still nothing. Anyone else have trouble reaching him? Any tips how I can get through or just move on to another company? :confused:

 

I also emailed him and received no reply. For those that received an answer could you re-post his email please?

[erniesband]

Check your spam folders, sometimes his e-mails ended up in there as spam because of his IP address.

Edited March 22, 2015 by erniesband

[Freckles_51]

We emailed a week ago and haven't heard back either. Just sent another email.

[CanhardlyW8]

I have tried multiple times in the last couple of weeks to contact him and have not received a reply either.

[Freckles_51]

Received a response to my second email this morning. :D

 

I sent my requests to the following email: myislands@aol.com

 

I don't know if it makes any difference but my first email was sent from DD's gmail account, the second email from my yahoo account to which the response came from "Krista James".

[CanhardlyW8]

I, also, just received a response this morning. All my emails were sent from the same email address. I think that he probably has just fallen behind on answering his mail.

[paul58]

Krista is Javin's wife. Wonderful lady.

[bothluv2cruise]

I also received a response from his wife last night once I emailed the aol email address. :)

[jy_cruisefan]

Hi:

 

Going to St. Kitts on Independence of the Seas on April 15. Just booked with Javin at the following address. Sent email Friday March 27 and received a response on Saturday March 28

 

myislands@aol.com

[40yearcruiser]

Does he have a website? I've tried Google but nothing comes up. Would like to see what his tours offer.

[paul58]

He is on facebook

[paul58]

go to facebook and search Myislands Tours by Javin-St Kitts

[Ubiquitous Cruiser]

Does he have a website? I've tried Google but nothing comes up. Would like to see what his tours offer.

 

Myislandstours.shutterfly.com

[Dreamworks941]

We tried for weeks to get a hold of Jarvin tours due to great reviews, but no replies. Finally got a reply once I gave a bad review on Trip Advisor of their lack of communication. Krista claimed the email was sent to their Spam folder. This seems to be an on going problem. I still feel that they need to check daily due to the enormous amount of complaints.

We contacted Liz Perria tours and Funky Monkey. Both were quick to reply. Due to their promptness and professionalism we decided to do business with them.

Krista went out of her way to contact Trip advisor to have my review on their poor communications taken off. This would make sense why they have only good reviews scored on Trip Advisor.

[jean87510]

I have been monitoring his tour on t.a. and did notice your post and then it was deleted. I did not realize one could do so. I didn't have a problem booking but I have a big group going. I hope you have a pleasant day regardless. St Kitt is beautiful and I am looking forward to returning.

[borcherk]

He was good to respond and quoted $300 for 4 for an all day November tour. Does that sound like a familiar rate from those that have toured with him prior?

[CanadaRob]

Emailed on Sunday and had response from his wife krista James today in early afternoon MDT, pricing for4 for Jewel in March 16 340 usd

[Bluemoon319]

Can someone please tell me how to get to this tour on Trip Adviser? I can't seem to find it. Thanks in advance. :)

[paul58]

http://www.tripadvisor.com/Attraction_Review-g147373-d1945883-Reviews-Myislands_Tours_by_Javin-St_Kitts_and_Nevis.html

[Dreamworks941]

We had the same problem contacting Jarvin through email. We heard back from them only after posting a poor review on Trip Advisor concerning their lack of response. A lady claimed that our email went to their Spam folder. She also claimed that they had no available tours due to booked by a large party on our cruise. She also requested that I remove my post from trip advisor. She also contacted trip advisor to remove my post. It seems to me that they would check their spam folder frequently since this is an on going issue.

We ended up contacting Liz Pierra tours. She is very quick to respond to emails.