travellbug Posted March 18, 2015 #1 Share Posted March 18, 2015 I wanted to book a tour with Jarvin from My Islands Tours after I read all of the great reviews but I can't get him to answer my emails. I emailed him through his website, put a message up on the FB page and pm'd him in FB. It's almost been two weeks and still nothing. Anyone else have trouble reaching him? Any tips how I can get through or just move on to another company? :confused: Link to comment Share on other sites More sharing options...
travellbug Posted March 19, 2015 Author #2 Share Posted March 19, 2015 Anyone else trying to get in touch with My Island Tours and not getting through? Link to comment Share on other sites More sharing options...
PHXscuba Posted March 19, 2015 #3 Share Posted March 19, 2015 I emailed him Feb. 26 and heard back Mar. 1, so three days. He wasn't available for our Aug. cruise date. Has he been putting up tour photos of the past couple weeks on Facebook? PHXscuba Link to comment Share on other sites More sharing options...
travellbug Posted March 19, 2015 Author #4 Share Posted March 19, 2015 Thanks for the info. He hasn't posted on Facebook since February 28. Did you email him at the address on his site? Link to comment Share on other sites More sharing options...
TeamPez Posted March 20, 2015 #5 Share Posted March 20, 2015 Javin emailed back the same day. Try emailing again. Link to comment Share on other sites More sharing options...
bothluv2cruise Posted March 22, 2015 #6 Share Posted March 22, 2015 I wanted to book a tour with Jarvin from My Islands Tours after I read all of the great reviews but I can't get him to answer my emails. I emailed him through his website, put a message up on the FB page and pm'd him in FB. It's almost been two weeks and still nothing. Anyone else have trouble reaching him? Any tips how I can get through or just move on to another company? :confused: I also emailed him and received no reply. For those that received an answer could you re-post his email please? Link to comment Share on other sites More sharing options...
erniesband Posted March 22, 2015 #7 Share Posted March 22, 2015 (edited) Check your spam folders, sometimes his e-mails ended up in there as spam because of his IP address. Edited March 22, 2015 by erniesband Link to comment Share on other sites More sharing options...
Freckles_51 Posted March 22, 2015 #8 Share Posted March 22, 2015 We emailed a week ago and haven't heard back either. Just sent another email. Link to comment Share on other sites More sharing options...
CanhardlyW8 Posted March 23, 2015 #9 Share Posted March 23, 2015 I have tried multiple times in the last couple of weeks to contact him and have not received a reply either. Link to comment Share on other sites More sharing options...
Freckles_51 Posted March 23, 2015 #10 Share Posted March 23, 2015 Received a response to my second email this morning. :D I sent my requests to the following email: myislands@aol.com I don't know if it makes any difference but my first email was sent from DD's gmail account, the second email from my yahoo account to which the response came from "Krista James". Link to comment Share on other sites More sharing options...
CanhardlyW8 Posted March 23, 2015 #11 Share Posted March 23, 2015 I, also, just received a response this morning. All my emails were sent from the same email address. I think that he probably has just fallen behind on answering his mail. Link to comment Share on other sites More sharing options...
paul58 Posted March 23, 2015 #12 Share Posted March 23, 2015 Krista is Javin's wife. Wonderful lady. Link to comment Share on other sites More sharing options...
bothluv2cruise Posted March 23, 2015 #13 Share Posted March 23, 2015 I also received a response from his wife last night once I emailed the aol email address. :) Link to comment Share on other sites More sharing options...
jy_cruisefan Posted March 29, 2015 #14 Share Posted March 29, 2015 Hi: Going to St. Kitts on Independence of the Seas on April 15. Just booked with Javin at the following address. Sent email Friday March 27 and received a response on Saturday March 28 myislands@aol.com Link to comment Share on other sites More sharing options...
40yearcruiser Posted April 29, 2015 #15 Share Posted April 29, 2015 Does he have a website? I've tried Google but nothing comes up. Would like to see what his tours offer. Link to comment Share on other sites More sharing options...
paul58 Posted April 29, 2015 #16 Share Posted April 29, 2015 He is on facebook Link to comment Share on other sites More sharing options...
paul58 Posted April 29, 2015 #17 Share Posted April 29, 2015 go to facebook and search Myislands Tours by Javin-St Kitts Link to comment Share on other sites More sharing options...
Ubiquitous Cruiser Posted May 11, 2015 #18 Share Posted May 11, 2015 Does he have a website? I've tried Google but nothing comes up. Would like to see what his tours offer. Myislandstours.shutterfly.com Link to comment Share on other sites More sharing options...
Dreamworks941 Posted July 12, 2015 #19 Share Posted July 12, 2015 We tried for weeks to get a hold of Jarvin tours due to great reviews, but no replies. Finally got a reply once I gave a bad review on Trip Advisor of their lack of communication. Krista claimed the email was sent to their Spam folder. This seems to be an on going problem. I still feel that they need to check daily due to the enormous amount of complaints. We contacted Liz Perria tours and Funky Monkey. Both were quick to reply. Due to their promptness and professionalism we decided to do business with them. Krista went out of her way to contact Trip advisor to have my review on their poor communications taken off. This would make sense why they have only good reviews scored on Trip Advisor. Link to comment Share on other sites More sharing options...
Rare jean87510 Posted July 12, 2015 #20 Share Posted July 12, 2015 I have been monitoring his tour on t.a. and did notice your post and then it was deleted. I did not realize one could do so. I didn't have a problem booking but I have a big group going. I hope you have a pleasant day regardless. St Kitt is beautiful and I am looking forward to returning. Link to comment Share on other sites More sharing options...
borcherk Posted July 18, 2015 #21 Share Posted July 18, 2015 He was good to respond and quoted $300 for 4 for an all day November tour. Does that sound like a familiar rate from those that have toured with him prior? Link to comment Share on other sites More sharing options...
CanadaRob Posted July 23, 2015 #22 Share Posted July 23, 2015 Emailed on Sunday and had response from his wife krista James today in early afternoon MDT, pricing for4 for Jewel in March 16 340 usd Link to comment Share on other sites More sharing options...
Bluemoon319 Posted July 24, 2015 #23 Share Posted July 24, 2015 Can someone please tell me how to get to this tour on Trip Adviser? I can't seem to find it. Thanks in advance. :) Link to comment Share on other sites More sharing options...
paul58 Posted July 25, 2015 #24 Share Posted July 25, 2015 http://www.tripadvisor.com/Attraction_Review-g147373-d1945883-Reviews-Myislands_Tours_by_Javin-St_Kitts_and_Nevis.html Link to comment Share on other sites More sharing options...
Dreamworks941 Posted August 15, 2015 #25 Share Posted August 15, 2015 We had the same problem contacting Jarvin through email. We heard back from them only after posting a poor review on Trip Advisor concerning their lack of response. A lady claimed that our email went to their Spam folder. She also claimed that they had no available tours due to booked by a large party on our cruise. She also requested that I remove my post from trip advisor. She also contacted trip advisor to remove my post. It seems to me that they would check their spam folder frequently since this is an on going issue. We ended up contacting Liz Pierra tours. She is very quick to respond to emails. Link to comment Share on other sites More sharing options...
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