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Offers received from Club Royale (Royal Caribbean)

Daghis

By Daghis,
in Cruise Casinos

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DianeandMark

DianeandMark

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Question: How many crown and anchor points do I get on a Royal Carib casino royale complimentary interior that I paid $500 to upgrade to junior suite. Solo traveler/7 nights.

 

 

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We received double points after upgrading our ocean view to a JS. We had been told only single points for a comped cruise.

 

 

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iCruiseTooMuch

iCruiseTooMuch

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Thank you for the 2 responses even though they were different answers-- and that is my problem. Nobody including casino royale and crown and anchor can give me the same definitive answer. When I upgraded the comped cruise casino royale said I would get 21 points. C&A say NO points even though I paid $500 to upgrade. Does anyone have email address or phone number to RCCL president?

 

 

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OTownNick

OTownNick

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On Majesty now. Apparently the tier levels have been established. My SeaPass card was printed with "Prime" on it and I had no idea what it meant til I asked the Loyalty Ambassador. He said it was Club Royale level. He said Prime was the top level. Now this cruise I totally stayed out of the casino so I didn't talk to the host. Friday I will sail on the Jewel and there I will talk to the host and gamble a little bit. I'm also going to call CR this morning and find out more info

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Happy Bee

Happy Bee

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ans as always got certificate free balcony or 1K to apply to any cruise.... Casino host says that my play is much more then this offer and I need to call CR to talk w them. (just look back in old program I always got cash rebate cap 5K and always free at least Jr S).

 

I spoke w CR yesterday and explained that I booked fully until mid 2018 and this certif no use for me at all same as 1K ..they said THAT the only they can give me! Crazy! I ask what about some free play money as promo chips or upgrade to higher cabin categ --- answer is no.

 

Basically no use of my loss at all.

 

But casino host was great --- unlim drinks/ moet champagne in my cabin/ strawberries/ facial/massage / Wonderland / Isumi / Photo/ wipe out my bill -- I got them all, bec of my high play.

 

Hopefully something will change :(

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BEENSAILING

BEENSAILING

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On Majesty now. Apparently the tier levels have been established. My SeaPass card was printed with "Prime" on it and I had no idea what it meant til I asked the Loyalty Ambassador. He said it was Club Royale level. He said Prime was the top level. Now this cruise I totally stayed out of the casino so I didn't talk to the host. Friday I will sail on the Jewel and there I will talk to the host and gamble a little bit. I'm also going to call CR this morning and find out more info

 

Nick - I just called CR to ask about the "Prime" on the card - tier level - they nothing about thebtier level having been implemented. I was put on hold er the rep checked with someone - came back with same answer. I was told a supervisor would be calling me back. I did ask if the tier level has been implemented on the ship how it is they have no information when you call to ask...

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BEENSAILING

BEENSAILING

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ans as always got certificate free balcony or 1K to apply to any cruise.... Casino host says that my play is much more then this offer and I need to call CR to talk w them. (just look back in old program I always got cash rebate cap 5K and always free at least Jr S).

 

I spoke w CR yesterday and explained that I booked fully until mid 2018 and this certif no use for me at all same as 1K ..they said THAT the only they can give me! Crazy! I ask what about some free play money as promo chips or upgrade to higher cabin categ --- answer is no.

 

Basically no use of my loss at all.

 

But casino host was great --- unlim drinks/ moet champagne in my cabin/ strawberries/ facial/massage / Wonderland / Isumi / Photo/ wipe out my bill -- I got them all, bec of my high play.

 

Hopefully something will change :(

 

Alla - glad to read you received some benefits....

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OTownNick

OTownNick

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My CR rep said she knew about the "names" being proposed for the 4 levels but she didn't have any information yet on what each level gets. Said that there is a battle with Crown and Anchor Society having an issue with Club Royale VIPs getting equal or better perks than top tier C&A members. The C&A wants to be "exclusive" to the loyal cruisers and they don't want CR members who may have only sailed a few times being able to get perks better than a Diamond Plus or Pinnacle would get... I'm sure SOON we will hear more.

 

In talking to someone I believe that "Prime" that I'm assigned to is only the 2nd tier up on the system. Bummer lol

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Daghis

Daghis

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I spoke w CR yesterday and explained that I booked fully until mid 2018 and this certif no use for me at all same as 1K ..they said THAT the only they can give me! Crazy! I ask what about some free play money as promo chips or upgrade to higher cabin categ --- answer is no.

 

Basically no use of my loss at all.

 

I'm not too sure what to expect from my $500 certificate that I received from Liberty of the Seas last month.

 

I finally got around to checking into it, realizing that the 30-day expiration clock was ticking, only to discover that my certificate doesn't even have a certificate number on it. Plus, the rep from Club Royale that I spoke with couldn't find such a certificate having been entered for me, so I don't know what they're going to do if the information got lost since the cruise.

 

Plus, I'm similarly booked up for the next year. I've only got two cruises booked in 2017, but since I just started a new job last month, my vacation accrual has reset, so I've got to take it a bit slower until it builds up a bit. The second cruise I have in 2017 is technically after the one year mark for when the certificate was issued, so I may be out of luck. Of course, the certificate also says that it's for "new bookings only", so I probably won't have any chance to use this certificate anyway.

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OTownNick

OTownNick

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I'm not too sure what to expect from my $500 certificate that I received from Liberty of the Seas last month.

 

I finally got around to checking into it, realizing that the 30-day expiration clock was ticking, only to discover that my certificate doesn't even have a certificate number on it. Plus, the rep from Club Royale that I spoke with couldn't find such a certificate having been entered for me, so I don't know what they're going to do if the information got lost since the cruise.

 

Plus, I'm similarly booked up for the next year. I've only got two cruises booked in 2017, but since I just started a new job last month, my vacation accrual has reset, so I've got to take it a bit slower until it builds up a bit. The second cruise I have in 2017 is technically after the one year mark for when the certificate was issued, so I may be out of luck. Of course, the certificate also says that it's for "new bookings only", so I probably won't have any chance to use this certificate anyway.

 

Darn that's too bad Marc. You may be able to get them to apply the certificate towards an existing booking. I would ask

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Daghis

Daghis

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Darn that's too bad Marc. You may be able to get them to apply the certificate towards an existing booking. I would ask

I hope so. I did pass along a scan of the certificate to my travel agent to whom I transferred my October 2017 booking as Club Royale said that she'd need to call in to inquire about using the certificate on this sailing.

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maryjaden

maryjaden

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I am on the Adventure right now. I did get my sticker put on in the casino from the host. Interesting to note the woman standing ahead of me only received drink vouchers.

 

I did not have a tier on my card. After seeing Nick's post I specifically asked the host about the levels. He told me that they haven't been assigned yet and were still implementing them. So typical of RCL.

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canuckcruiselover

canuckcruiselover

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I have never had a tax form on a cruise (largest single win only 1.5K :o) so I have no experience with tax forms being given out on a cruise. In Las Vegas, I have had 30% deducted from my winnings and a form issued.

 

Could anyone tell me if US Citizens are given tax forms when they win a jackpot? We are Canadian however a friend has asked about it and he is a US citizen.

 

Thanks

Kathy

 

On my recent Royal Caribbean cruise from Seattle to San Francisco, I won a jackpot while we were sailing from Oregon to SF. For the first time, 30% tax was withheld. When I questioned the host, he told me that as we were in American waters they had to withhold the tax. I would have thought we were in international waters but there was no use arguing with him. Tax has never been deducted when sailing to the Caribbean. The good news is that, as Canadians, we can recover the tax from the IRS.

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BEENSAILING

BEENSAILING

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Posted (edited)
On my recent Royal Caribbean cruise from Seattle to San Francisco, I won a jackpot while we were sailing from Oregon to SF. For the first time, 30% tax was withheld. When I questioned the host, he told me that as we were in American waters they had to withhold the tax. I would have thought we were in international waters but there was no use arguing with him. Tax has never been deducted when sailing to the Caribbean. The good news is that, as Canadians, we can recover the tax from the IRS.

 

Taxes are being witheld when you hit a jackpot over a certain amount because Royal's corporate offices are in Miami. It has nothing to do with where the ship is sailing. Withholding began last year. If you cash out chips from table wins over a certain amount at one time there is also reporting to the IRS. Withholding has become same on cruise ships - with corporate offices in the US - as in land based casinos in the US.

Edited by BEENSAILING
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lazydayz Great Review Rare

lazydayz

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Taxes are being witheld when you hit a jackpot over a certain amount because Royal's corporate offices are in Miami. It has nothing to do with where the ship is sailing. Withholding began last year. If you cash out chips from table wins over a certain amount at one time there is also reporting to the IRS. Withholding has become same on cruise ships - with corporate offices in the US - as in land based casinos in the US.

 

I won two jackpots on the Carnival Magic last week and no withholding. Carnival has a corporate office in Miami. So while RC may be withholding taxes from jackpots, not all cruise lines with US corporate offices are.

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slotmomma3

slotmomma3

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Posted
I won two jackpots on the Carnival Magic last week and no withholding. Carnival has a corporate office in Miami. So while RC may be withholding taxes from jackpots, not all cruise lines with US corporate offices are.

 

Were they more than $1200.00 each??

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