No Show vs Canceling cruise

[hpecorari]

Great to hear! They would not charge you or move or not let you board because of it.

 

You're wrong, of course. What, exactly, do you know about CAS? How much experience do you have cruising through CAS?

 

CAS *would* have charged the other non-CAS member the FULL fare, double occupancy, of that the price was when the cruise was booked if the CAS player was not onboard....no matter if it was a no show, death, missed flight, etc.

 

If the other member was a CAS player they would look at what just their comp would have been and charged the upgrade to the cabin they were in if they, themselves, did not qualify for that cabin.

 

These are the facts!

 

Harriet

[hpecorari]

I have talked to them about similar situation. Guess we have different opinions about what was told or different information given.

 

I don't believe that you talked to a CAS PCC about a CAS player not showing up. There are only a handful of them and they all say the same thing.

 

It shows you sailed 3 cruises with NCL, the last being in 2011. Were any of these through CAS? Not through a land based casino comp but actually through CAS? If so, you talking to CAS now....about a comp in regard to your last cruise in 2011 - you wouldn't get comped anything as that was so long ago. IF you did talk to CAS about this and it was in 2011 (I'm giving you the benefit of the doubt) then rules have changed since changed.

 

Harriet

Edited October 3, 2015 by hpecorari

[Casino Comp Chick]

I have talked to them about similar situation. Guess we have different opinions about what was told or different information given.

 

What was the first name of the rep you spoke to?

[abe3]

I don't believe that you talked to a CAS PCC about a CAS player not showing up. There are only a handful of them and they all say the same thing.

 

It shows you sailed 3 cruises with NCL, the last being in 2011. Were any of these through CAS? Not through a land based casino comp but actually through CAS? If so, you talking to CAS now....about a comp in regard to your last cruise in 2011 - you wouldn't get comped anything as that was so long ago. IF you did talk to CAS about this and it was in 2011 (I'm giving you the benefit of the doubt) then rules have changed since changed.

 

Harriet

 

 

You seem to know a lot about me. I don't update my cruise list anymore and how many cruises I have been on is my business. Been on a lot more since 2011 if you really want to know.

Edited October 3, 2015 by abe3

[abe3]

What was the first name of the rep you spoke to?

 

 

Not supposed to give out reps names on cruise critic. It is against posting rules. You should know this. You all want to hammer me because of what I have heard or talked to. You can argue all you want but what I was told is what I know.

Edited October 3, 2015 by abe3

[CasinoCruzGirl]

When I took my first cruise through A certificate from a land based casino it was in my name and my sister-in-law and niece were coming as well. Right before the cruise I had something happen and I was not sure if I was going to be able to make it I called CAS to explain the situation I was told if I wasn't going my sister-in-law and niece would have Pay full price. This is a fact so if the gambler is not on board there will be repercussions. Thankfully I was able to go but I did want to state what CAS told me.

 

Geri

[Casino Comp Chick]

Not supposed to give out reps names on cruise critic. It is against posting rules. You should know this. You all want to hammer me because of what I have heard or talked to. You can argue all you want but what I was told is what I know.

 

I didn't think a first name would violate the rules since I was asking for clarification purposes only. With that said I know every CAS rep they have and I would have called that person Monday to confirm as I believe you gave out erroneous information.

 

Here are the terms and conditions for a casino comp. it is quite clear that it is for rated players only and can not be transferred.

 

http://www.ncl.com/casinowave3

[CasinoCruzGirl]

I have talked to them about similar situation. Guess we have different opinions about what was told or different information given.

 

 

Your wrong just face it. You don't know much about CAS

[abe3]

I didn't think a first name would violate the rules since I was asking for clarification purposes only. With that said I know every CAS rep they have and I would have called that person Monday to confirm as I believe you gave out erroneous information.

 

 

 

Here are the terms and conditions for a casino comp. it is quite clear that it is for rated players only and can not be transferred.

 

 

 

http://www.ncl.com/casinowave3

 

 

We are not talking about transferring but a no show.

 

Also there are many people that miss their cruise because of flight delays and various reasons. This can happen to people that are CAS or not.

Edited October 3, 2015 by abe3

[abe3]

Your wrong just face it. You don't know much about CAS

 

 

Your opinion. And my opinion of you which I won't share would be similar to yours of me. So we both have our own opinions of each other.

Edited October 3, 2015 by abe3

[CasinoCruzGirl]

Your opinion.

 

 

It's not an opinion it's a FACT if you read my post above you know for a fact I know what I'm talking about because inhad this happen to me regarding a no show. Just appologize and say you were wrong

[abe3]

It's not an opinion it's a FACT if you read my post above you know for a fact I know what I'm talking about because inhad this happen to me regarding a no show. Just appologize and say you were wrong

 

 

I won't apologize to you because you have many times degraded me based on my opinions and statements. So if you don't like what I have said then so be it. I just stated what I have been told recently by a rep about a similar situation. So if you want to call me a liar go right ahead because either I was given wrong information or given right information from the rep and it is based on what I have been told.

[Casino Comp Chick]

We are not talking about transferring but a no show.

 

Also there are many people that miss their cruise because of flight delays and various reasons. This can happen to people that are CAS or not.

 

You are wrong if the player is not onboard it nulls and voids the comp. it does not matter the reason for the no show. If the gambler is not gambling CAS takes a loss. CAS will recoup the cost of the room from the other passenger.

[rochelle_s]

Not supposed to give out reps names on cruise critic. It is against posting rules. You should know this. You all want to hammer me because of what I have heard or talked to. You can argue all you want but what I was told is what I know.

 

Have you ever booked a cruise through CAS? Been comped a cruise from a land based casino?

 

You are correct in saying that how many cruises you have been on is your business. But 'your business' of cruising can be found right here on Cruise Critic. From that anyone can find that you cruise about once a year and by all indications never as a guest of Casinos at Sea.

 

It my opinion it is disingenuous on your part to be advising others on how a program works that you have not personally experienced or have any first hand knowledge of. I have never cruised on Carnival, nor played in their casinos. I certainly would not be going on the Carnival boards and advising on that cruise lines programs. Even if your claim of having spoken to someone about this topic were true we are all aware of the the amount of false information that can come from phone reps.

 

There are a few of us who have posted within this thread who are CAS players. Players who cruise multiple times a year and always through CAS. We are well aware of the rules of the program for ourselves and our guests. Other than one report of an exception being made some years back our answers have all been the same and consistent; the person who receives the comp MUST cruise. Even the 2016 Garden Villa ladies groups must adhere to the rules. Those staterooms were booked with a set number of highly rated players and those players need to show in order for the offer to remain as initially set up. A deviation from the players offered the comp would mean a change in the offer on the CAS side.

 

If CAS allowed the comped player to either cancel or be a no show with no consequences what would stop CAS players from booking cabins for all their single friends and then not showing. A high ranking player can get a suite for a regular 7 day cruise for about $600 in taxes and fees. I'm sure many people would be more than willing to pay that and slide a grand or two to the comped player just to do a no show.

 

While your advise that a no show would incur no consequences might be true for someone who booked and paid in full for their cabin might be true, that is not the case for a CAS comped cabin and you should stop perpetuating a myth to the contrary.

 

 

Rochelle

[abe3]

Have you ever booked a cruise through CAS? Been comped a cruise from a land based casino?

 

 

 

You are correct in saying that how many cruises you have been on is your business. But 'your business' of cruising can be found right here on Cruise Critic. From that anyone can find that you cruise about once a year and by all indications never as a guest of Casinos at Sea.

 

 

 

It my opinion it is disingenuous on your part to be advising others on how a program works that you have not personally experienced or have any first hand knowledge of. I have never cruised on Carnival,

nor played in their casinos. I certainly would not be going on the Carnival boards and advising on that cruise lines programs. Even if your claim of having spoken to someone about this topic were true we are all aware of the the amount of false information that can come from phone reps.

 

 

 

There are a few of us who have posted within this thread who are CAS players. Players who cruise multiple times a year and always through CAS. We are well aware of the rules of the program for ourselves and our guests. Other than one report of an exception being made some years back our answers have all been the same and consistent; the person who receives the comp MUST cruise. Even the 2016 Garden Villa ladies groups must adhere to the rules. Those staterooms were booked with a set number of highly rated players and those players need to show in order for the offer to remain as initially set up. A deviation from the players offered the comp would mean a change in the offer on the CAS side.

 

 

 

If CAS allowed the comped player to either cancel or be a no show with no consequences what would stop CAS players from booking cabins for all their single friends and then not showing. A high ranking player can get a suite for a regular 7 day cruise for about $600 in taxes and fees. I'm sure many people would be more than willing to pay that and slide a grand or two to the comped player just to do a no show.

 

 

 

While your advise that a no show would incur no consequences might be true for someone who booked and paid in full for their cabin might be true, that is not the case for a CAS comped cabin and you should stop perpetuating a myth to the contrary.

 

 

 

 

 

Rochelle

 

 

I never said they would not incur any consequences but would probably affect their status in the future. I guess I won't offer anymore opinions or statements on this subject since everyone wants to discredit someone else's opinion.

Edited October 3, 2015 by abe3

[Casino Comp Chick]

I never said they would not incur any consequences but would probably affect their status in the future. I guess I won't offer anymore opinions or statements on this subject since everyone wants to discredit someone else's opinion.

 

Thats the problem with opinions, everyone has one but like stated by well known players including myself. Facts are different. If you had spoken of CAS bookings in the past or said the first name of who you had contacted your opinion would hold some weight but as you have never I am sorry it is opinion and not fact.

[SuiteCruiser]

I won't apologize to you because you have many times degraded me based on my opinions and statements. So if you don't like what I have said then so be it. I just stated what I have been told recently by a rep about a similar situation. So if you want to call me a liar go right ahead because either I was given wrong information or given right information from the rep and it is based on what I have been told.

 

Opinions are fine, but don't present them as facts. Now I have a totally different view on your posts, because I now know you just make things up. Before, I thought we had differing views, but now not so much.

 

To the OP, so glad it worked out, sorry the surgery is necessary and hope it all goes as well as it can.

Edited October 3, 2015 by SuiteCruiser

[rochelle_s]

I never said they would not incur any consequences but would probably affect their status in the future. I guess I won't offer anymore opinions or statements on this subject since everyone wants to discredit someone else's opinion.

 

No offence intended and everyone is entitled to their opinions but in this case opinions should not be entering into the equation. In this situation what is needed are facts and a clear understanding of the terms and conditions of the comped stateroom offer. Going strictly by an opinion or what a regular phone rep might have said over the phone could be a costly mistake (thousands $$$) for someone by pulling a no-show. Even in the case of the person who was an exception to the rule; they did contact CAS and explained the situation and the wife and son were allowed to travel. Many factors might have come into play for that individual extenuating decision being made.

 

Again when it comes to a cabin booked and paid in full through the regular channels I would say that a no show is often the most financially sound way to proceed especially very close to sail date and with no insurance. Not much can be done with a no show in that situation as the money for the cabin is already received. It's a whole other ballgame in terms of a CAS comped stateroom when the money for the cabin theoretically comes from play in the casino. If the rated player is not on board there will be no potential money coming in.

 

Even if your assumption that nothing would happen till after the fact and consequences would occur going forward. I really doubt that a rated player would want their status negatively affected going forward. Since January of this year I have had 52 cruises days comped by CAS -- 34 in Europe, 11 Panama Canal and 7 Caribbean. All full comps with no paid upgrades. Estimated comp value of somewhere between $20,000 - $30,000 dollars. There is no way I would risk losing that by pulling a no show in the hopes that someone else might be able to stay on a comped cruise with no financial repercussions.

 

The best advise would be for the person to contact CAS directly and see exactly how their individual situation would be affected. As the comped player unable to attend, and not wanting to cancel the cabin on my travelling companion, paying full fare for that stateroom might be the most financially sound decision I could make. Pulling a no show when it comes to CAS is a bad idea all around.

 

 

Rochelle

[whenisthemidnightbuffet?]

So Glad everything worked out for the OP and they can all go on their cruise, enjoy and hope the casino treats you well.

 

All my cruises are CAS comps and as I understand it if the rated, comped player does not show and their companion(s) does they will be charged the full rate.

 

I also am currently looking at a land based casino free cruise certificate. The booking instructions and information clearly say right on the certificate if the person being offered the comped cruise does not show any others in that cabin will be charged the full cruise rate. No question about it, very clearly written, if I don't go on the cruise any others in my ressie will have to pay.

[abe3]

So Glad everything worked out for the OP and they can all go on their cruise, enjoy and hope the casino treats you well.

 

 

 

All my cruises are CAS comps and as I understand it if the rated, comped player does not show and their companion(s) does they will be charged the full rate.

 

 

 

I also am currently looking at a land based casino free cruise certificate. The booking instructions and information clearly say right on the certificate if the person being offered the comped cruise does not show any others in that cabin will be charged the full cruise rate. No question about it, very clearly written, if I don't go on the cruise any others in my ressie will have to pay.

 

 

Thank you. I stand corrected and I was probably given misinformation or misunderstood who I talked with.

[hpecorari]

I also am currently looking at a land based casino free cruise certificate. The booking instructions and information clearly say right on the certificate if the person being offered the comped cruise does not show any others in that cabin will be charged the full cruise rate. No question about it, very clearly written, if I don't go on the cruise any others in my ressie will have to pay.

 

I was just about to go through my 'stuff' and look for a land based invitation I received for November, which I can't use, and was going to try and upload the 'terms and conditions' for the comped cruise. I think you may have just saved me the time.

 

Harriet