No Show vs Canceling cruise

[hpecorari]

I actually agree with this. Nothing will happen to the person missing the boat and nothing more charged to the person on the boat. .

 

And you know this how? CAS makes it clear when one books. How many times have you traveled via a comped cabin through CAS?

 

Harriet

[hpecorari]

Thanks to everyone for all the comments & suggestions.

 

 

 

I had not considered this but it makes sense. They are both CAS players, and in this case I think they had to combine their play to qualify for the comp. Crap, I am not sure how to tell them how to proceed from here.

 

We know this is likely to impact future comps, as when I had to cancel it seems that I lost my rating and could only get the CAS discount for this one. Even though I don't believe they would boot him or charge him an exorbitant fee, I guess there is that potential.

 

I am going to make them read this thread and decide for themselves!

 

My suggestion, for what it's worth. Contact CAS and be upfront with them. If both are CAS players and if they combined their CAS tiers to get the comped cabin....maybe....just maybe.....the one staying will be able to remain in that cabin. Or.....they might simply comp them a lower class cabin then they currently have only using the tier of the CAS player going.

 

Harriet

[dznymom]

My suggestion, for what it's worth. Contact CAS and be upfront with them. If both are CAS players and if they combined their CAS tiers to get the comped cabin....maybe....just maybe.....the one staying will be able to remain in that cabin. Or.....they might simply comp them a lower class cabin then they currently have only using the tier of the CAS player going.

 

Harriet

 

Thanks Harriet, I think in this case that is the only way to go. Hoping to hear back from the doctor today to make the absolute final decision.

[nadeki]

I did not get on the cruise I was supposed to yesterday. Long story but this time I had not bought insurance. Do I need to apply for a refund of taxes and port fees or does it happen automatically?

 

Only reason I am not sad as I am catching up with the ship this Sunday. Good thing booked as two separate trips :)

[kerryincork]

Could you let us know what the outcome about the cancle/no show is for your trip? the information might be useful to know in the future. I personally always have insurance & so does my travel companion.

[Jane Don]

And you know this how? CAS makes it clear when one books. How many times have you traveled via a comped cabin through CAS?

 

Harriet

 

So what would they do if the comped pax is a no show? Throw the the roommate off the ship? Demand more money? Is it possible that you too do not know what the outcome would be?

 

I just don't see CAS having enough presence during the boarding hours to take such drastic action.

[hpecorari]

So what would they do if the comped pax is a no show? Throw the the roommate off the ship?

 

No, by the time they figured it out and double checked their list of comped players it would be to late.

 

Demand more money?

 

Yes! The person would have the FULL price of the cabin added onto their folio and it would be double since the person was traveling solo in the cabin.

 

Is it possible that you too do not know what the outcome would be?

 

No, it's not. I am correct.

 

I just don't see CAS having enough presence during the boarding hours to take such drastic action.

 

It more than likely couldn't be done during the boarding process. But once everyone was on board and they checked their files with CAS comped players the other person in the cabin would be notified and charged.....whatever the full price was AT THE TIME OF BOOKING and would be charged for double occupancy.

 

You have to understand, CAS wants that comped player ON THE SHIP. That's why the cabin is comped. CAS is not going to comp a cabin to a non-player or just any player. If everyone got their room comped by CAS and then decided to be a 'no show' and let the other person take the cruise themselves CAS would never comp cabins. It's not in their best interest.

 

Most, if not all CAS players who get their cabins comped pretty much know that they MUST be on board that ship to play in the Casino.

 

Truthfully, I really don't care if you believe me or not.....I'm TELLING you how it works and simply stating the facts.

 

I'd hate for someone to think that CAS wouldn't have the time and that the 2nd passenger would enjoy the comped room as is......and them be surprised once on board.

 

Harriet

[pieshops]

So what would they do if the comped pax is a no show? Throw the the roommate off the ship? Demand more money? Is it possible that you too do not know what the outcome would be?

 

I just don't see CAS having enough presence during the boarding hours to take such drastic action.

 

they may not have the presence at boarding but they will, and it could be after sailing, find out that the comp person is not on board, no they won't throw you off, but they will ask you to pay and they will charge it to your onboard account.

[Ctrinh225]

You have to understand, CAS wants that comped player ON THE SHIP. That's why the cabin is comped. CAS is not going to comp a cabin to a non-player or just any player. If everyone got their room comped by CAS and then decided to be a 'no show' and let the other person take the cruise themselves CAS would never comp cabins. It's not in their best interest.

 

 

 

Most, if not all CAS players who get their cabins comped pretty much know that they MUST be on board that ship to play in the Casino.

 

 

 

Truthfully, I really don't care if you believe me or not.....I'm TELLING you how it works and simply stating the facts.

 

 

 

I'd hate for someone to think that CAS wouldn't have the time and that the 2nd passenger would enjoy the comped room as is......and them be surprised once on board.

 

 

 

Harriet

 

 

 

100% true. I have 3 comped rooms from CAS. I'm the #1 guest. I must go on the cruise....if I can't go then the room is voided. My companions would have to pay full price. This goes also for promos. For example free UBP for 2 guests and only for #1 & #2. I don't drink but my sisters do. So one gets for free and the other has to pay for a package. I guess it will be virgin pina coladas for me on the Escape!

 

 

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[spidybabe]

Totally agree with Harriet, she is correct. Gambler must be present. All casinos work that way.

Safe sailing

[Wavesprite]

What happens if a CAS player who is comp'ed a room does get on board, and then never goes to the Casino??? (I'm just curious).

[Demonyte]

What happens if a CAS player who is comp'ed a room does get on board, and then never goes to the Casino??? (I'm just curious).

 

Nothing else than their comps in the future might not be as good as their rating takes a hit for not gambling.

[rochelle_s]

What happens if a CAS player who is comp'ed a room does get on board, and then never goes to the Casino??? (I'm just curious).

 

If they receive a CAS comp through a land based casino there will be no impact whatsoever. The land based casino has no idea if the player spent a cent on board the ship. All they care about it what they spend in their own casinos.

 

There is a poster here who gets comped cruises from a land based casino and has no qualms stating here that they have absolutely no intention of stepping foot in the casino because he doesn't like the odds and/or rakes.

 

And although many have already posted in regards, I will just add that Harriet is absolutely correct, the comped player must sail. For those who think otherwise what would stop CAS players from booking all their single friends in for free cruises and then just pulling a no show?

 

 

Rochelle

[triptolemus]

It's very easy to tell the difference between those in this thread who know what they're talking about and those who just make up stuff...

[skeeter195]

I really do not want to stir the pot here, but I had this exact thing happen about 7 years ago. I had a comped cruise booked for myself, my wife and my son. I was the only one with any casino comps. 4 days before the cruise, I had an emergency come up and I would not be able to take the cruise. I called CAS and my wife and son were still able to go with no additional costs and within 3 weeks I got a check in the mail for my taxes and fees. I did not cruise with CAS for 5 years because of how things started to change after that though. Now that was then and CAS has changed drastically since. Also I was offered pretty much anything I wanted when I cruised with NCL. Example, I rarely stayed in the Haven as I did not need to, but I had access to the Haven lounge and got all the VIP(not just casino) perks like B/L in Cagneys.

 

My point is that nothing is ever set in stone and certain players will get certain things whether they want it or not. Like I said though, CAS has changed and I am sure that it would be harder now to not have to pay extra, but it is always worth a phone call.

[triptolemus]

My point is that nothing is ever set in stone...

 

This right here is the nature of the hospitality industry.

[hpecorari]

What happens if a CAS player who is comp'ed a room does get on board, and then never goes to the Casino??? (I'm just curious).

 

If it was a land based comp, nothing.

If it was a comp directly from CAS your rating will go down which could impact the type of cabin you're comped next time IF you're comped next time.

 

Harriet

[hpecorari]

I really do not want to stir the pot here, but I had this exact thing happen about 7 years ago. I had a comped cruise booked for myself, my wife and my son. I was the only one with any casino comps. 4 days before the cruise, I had an emergency come up and I would not be able to take the cruise. I called CAS and my wife and son were still able to go with no additional costs and within 3 weeks I got a check in the mail for my taxes and fees. I did not cruise with CAS for 5 years because of how things started to change after that though. Now that was then and CAS has changed drastically since. Also I was offered pretty much anything I wanted when I cruised with NCL. Example, I rarely stayed in the Haven as I did not need to, but I had access to the Haven lounge and got all the VIP(not just casino) perks like B/L in Cagneys.

 

My point is that nothing is ever set in stone and certain players will get certain things whether they want it or not. Like I said though, CAS has changed and I am sure that it would be harder now to not have to pay extra, but it is always worth a phone call.

 

I'll agree with you. 7+ years ago things with CAS were much different than things with CAS now. I'm VIP+ and what was then is not what it is now.

 

About two years ago and again last year I was on one of the 'away' ships, but couldn't get into the Haven since there were no cabins left....regardless of the fact that I had a Haven cabin comped. I could NOT get b/l in the Haven restaurant -simply because I was not *in* the Haven. There was nothing CAS could do about it.....EXCEPT, as the HD to give me VIP status. That VIP status that was given me was not the same as the VIP+ status I had with CAS. CAS did 'fight for me' to get it through the ship, however. Bottom line.....rules, qualifications for tiers, comps, perks, etc......have ALL changed from 7 years ago....when it was easier and perks were more available than they are now.

 

Harriet

[kerryincork]

I thought op said both people had pooled their comps to get the cruise. They never mentioned what percentage each passenger contributed. So if remaining passenger is on record as contributing how is this going to impact situation? I've never gambled , I haven't even played a slot machine. I'm just curious about this situation and what will happen to the passenger who still wants to go on the cruise.

[hpecorari]

I thought op said both people had pooled their comps to get the cruise. They never mentioned what percentage each passenger contributed. So if remaining passenger is on record as contributing how is this going to impact situation? I've never gambled , I haven't even played a slot machine. I'm just curious about this situation and what will happen to the passenger who still wants to go on the cruise.

 

True, the OP said both were CAS players. In this situation they need to contact CAS and let them know which one is not going. Depending on the 2nd person's comps they may be able to stay in that cabin or they may have to move to a different level cabin, if the 2nd passenger gets comps as well. Not all people who play in the casino get comps.

 

However, then at a later point in time it was discussed about 'what if' the other person was not a CAS player.

 

So....two different outcomes depending on which situation one is discussing.

 

Harriet

[dznymom]

Well, as it turns out surgery has been scheduled for the week after the cruise, so she will be cruising after all!

 

I just want to thank all of you for weighing in with your comments, suggestions and opinions. I am glad we had this discussion even though it has raised a lot of questions.

 

I will ask for more specifics next time I book through CAS, although I am leaning towards just using land based casino offers in the future. I have been spreading my wings and trying other lines as a result, and that is not a bad thing.

 

Thanks again!

[abe3]

Well, as it turns out surgery has been scheduled for the week after the cruise, so she will be cruising after all!

 

 

 

I just want to thank all of you for weighing in with your comments, suggestions and opinions. I am glad we had this discussion even though it has raised a lot of questions.

 

 

 

I will ask for more specifics next time I book through CAS, although I am leaning towards just using land based casino offers in the future. I have been spreading my wings and trying other lines as a result, and that is not a bad thing.

 

 

 

Thanks again!

 

 

Great to hear! And I hope surgery goes well after the cruise too.

 

I would of not worries about no show and CAS. It might of affected your or their status in the future but it wouldn't affect the cruise you were on if someone didn't show up. They would not charge you or move or not let you board because of it.

[rochelle_s]

 

I would of not worries about no show and CAS. It might of affected your or their status in the future but it wouldn't affect the cruise you were on if someone didn't show up. They would not charge you or move or not let you board because of it.

 

Do you have first hand experience of this? My understanding as per my CAS PCC is something entirely different. Can you tell me what you are basing this on?

 

 

Rochelle

[abe3]

Do you have first hand experience of this? My understanding as per my CAS PCC is something entirely different. Can you tell me what you are basing this on?

 

 

 

 

 

Rochelle

 

 

I have talked to them about similar situation. Guess we have different opinions about what was told or different information given.

[kerryincork]

Thanks for the update☺