Garavar Posted September 13, 2016 #1 Share Posted September 13, 2016 Looking to book April 2017 Cruise with Fantastica experience. The booking says it includes 12 drink vouchers per person. And when I go to Experience Benefits page it reads: "FANTASTICA DRINK PACKAGE***** 12 BEVERAGE VOUCHERS PER PERSON (CAN BE USED IN BARS, RESTAURANTS AND BUFFET AND INCLUDES WINE BY THE GLASS, NON PREMIUM SPIRITS AND COCKTAILS, SOFT DRINKS, MINERAL WATER AND HOT DRINKS. CHILD VERSION WITHOUT ALCHOHOL)" However the fine print reads "*****The Fantastica Drink Package is available starting from Summer 2017. It consist of 12 beverage vouchers in bars, restaurants and buffet and includes wines by the glass, beers, non-premium spirits and cocktails, soft drinks, mineral water and hot drinks. Child version without alcohol." Does that mean my April cruise doesnt get drink vouchers? Summer starts in June on normal calendars. Link to comment Share on other sites More sharing options...
GOLDENBONNY Posted September 13, 2016 #2 Share Posted September 13, 2016 Looking to book April 2017 Cruise with Fantastica experience. The booking says it includes 12 drink vouchers per person. And when I go to Experience Benefits page it reads: "FANTASTICA DRINK PACKAGE***** 12 BEVERAGE VOUCHERS PER PERSON (CAN BE USED IN BARS, RESTAURANTS AND BUFFET AND INCLUDES WINE BY THE GLASS, NON PREMIUM SPIRITS AND COCKTAILS, SOFT DRINKS, MINERAL WATER AND HOT DRINKS. CHILD VERSION WITHOUT ALCHOHOL)" However the fine print reads "*****The Fantastica Drink Package is available starting from Summer 2017. It consist of 12 beverage vouchers in bars, restaurants and buffet and includes wines by the glass, beers, non-premium spirits and cocktails, soft drinks, mineral water and hot drinks. Child version without alcohol." Does that mean my April cruise doesnt get drink vouchers? Summer starts in June on normal calendars. In cruise industry summer starts in April so you should get your drinks .To make sure call them and ask. Link to comment Share on other sites More sharing options...
riclop Posted September 13, 2016 #3 Share Posted September 13, 2016 Looking to book April 2017 Cruise with Fantastica experience. The booking says it includes 12 drink vouchers per person. And when I go to Experience Benefits page it reads: "FANTASTICA DRINK PACKAGE***** 12 BEVERAGE VOUCHERS PER PERSON (CAN BE USED IN BARS, RESTAURANTS AND BUFFET AND INCLUDES WINE BY THE GLASS, NON PREMIUM SPIRITS AND COCKTAILS, SOFT DRINKS, MINERAL WATER AND HOT DRINKS. CHILD VERSION WITHOUT ALCHOHOL)" However the fine print reads "*****The Fantastica Drink Package is available starting from Summer 2017. It consist of 12 beverage vouchers in bars, restaurants and buffet and includes wines by the glass, beers, non-premium spirits and cocktails, soft drinks, mineral water and hot drinks. Child version without alcohol." Does that mean my April cruise doesnt get drink vouchers? Summer starts in June on normal calendars. It is telling you from April 2017 on. Link to comment Share on other sites More sharing options...
tweety33 Posted October 7, 2016 #4 Share Posted October 7, 2016 I have asked MSC twice and the answer both times is yes, It begins 4/1/17. Yahhhh!!! :D Link to comment Share on other sites More sharing options...
Aulanis Posted February 19, 2017 #5 Share Posted February 19, 2017 Well that sounds Fantastica but apparently it is only for the US market?:( I cant see why their Experience packages are not international. Link to comment Share on other sites More sharing options...
1trainer1 Posted February 19, 2017 #6 Share Posted February 19, 2017 is this for new cruises booked or for existing cruises booked for travel from 01st Apr 17 Link to comment Share on other sites More sharing options...
Aulanis Posted February 19, 2017 #7 Share Posted February 19, 2017 Hi - well that is a coincidence we too are from Preston UK I believe that anyone with a Fantastica Experience cruise booked that sails after 1/4/17 will have the experience enhanced to include the 12 drink voucher pack. However if you are booked through the UK Msc site if you look at the "Experience" descriptions it does not include the drinks unlike the US Experience or the AU experience. We are not sailing with MSC again until 4/2018 so anything might change before then and as I am currently having a different problem do not want to confuse them with this. If you ask them if the UK experience is to be upgraded I would be interested in the answer. Link to comment Share on other sites More sharing options...
CruiseCrew123 Posted February 19, 2017 #8 Share Posted February 19, 2017 I was told by the cruise consultant on board that the voucher offer is not open to U.K. Residents Link to comment Share on other sites More sharing options...
grush240 Posted February 22, 2017 #9 Share Posted February 22, 2017 Asked the question of our TA about our October cruise and got a no, so I rang MSC and it's not available to UK bookings. Link to comment Share on other sites More sharing options...
Aulanis Posted February 22, 2017 #10 Share Posted February 22, 2017 Thanks Grush240 - that confirms what I thought. Dont suppose they gave any reason? Do the americans pay more for the cruise than we do or a bigger add on for a "better" experience?, Do they have to do that to get americans to book? wouldnt have thought that was main factor in choosing a cruise. Seems to fall in the same petty ruling that on europe cruises americans get free bottled water and euros and brits have to buy it. When I am able to, without fear of muddying the waters regarding my current problem with them I will ask them the reason. Link to comment Share on other sites More sharing options...
mara93 Posted February 22, 2017 #11 Share Posted February 22, 2017 I'm on a N. European cruise this summer & was told it would be included. Sorry if that doesn't help. They also mentioned it's effective 04/01/17. Link to comment Share on other sites More sharing options...
1trainer1 Posted February 25, 2017 #12 Share Posted February 25, 2017 Hi - well that is a coincidence we too are from Preston UK I believe that anyone with a Fantastica Experience cruise booked that sails after 1/4/17 will have the experience enhanced to include the 12 drink voucher pack. However if you are booked through the UK Msc site if you look at the "Experience" descriptions it does not include the drinks unlike the US Experience or the AU experience. We are not sailing with MSC again until 4/2018 so anything might change before then and as I am currently having a different problem do not want to confuse them with this. If you ask them if the UK experience is to be upgraded I would be interested in the answer. We asked our travel agent and that was the first she had heard of it.. ( not good) we will wait and see as we got the cruise very cheap we don't mind so much. Not been on MSC for a few years so would be interesting to see how much it has changed from being all Italian to catering for more an international cuisine Link to comment Share on other sites More sharing options...
bluecontrolman Posted February 27, 2017 #13 Share Posted February 27, 2017 I'm from the UK and sailing with them on 1st April and was told that I currently don't have any free drinks included in my package. We're doing Fantastica but only 3 nights. Link to comment Share on other sites More sharing options...
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