Airline question

[djhsolara]

We are in the process of flying out to Vancouver for our cruise tomorrow. We have a connecting flight in Minneapolis that we’re likely to miss because we turned around due to a medical emergency right after takeoff.

 

We purchased our airline through HAL. Should we be talking with the airline or calling HAL to get us on another flight for our second leg?

 

Thank you!!

 

 

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[rmf11699]

Both!

[DeeniEncinitas]

Easy answer for you both of course.

Sorry to hear about hat happened.

Be proactive and please let us know how things turned out for you!

Enjoy your cruise 🚢

Denise:)

[blizzardboy]

HAL will help if they can. Minneapolis is a hub, so the airline should be able to help get you another flight. This is why flying a day early takes the heat off a little. Having it happen at a hub helps a bunch.

[dfish]

Last summer I had a problem with the flights to Amsterdam, requiring a total redirection. I also had HAL air. The airline reps at the gate had rescheduled me before I even got up there to inquire.

[SilvertoGold]

HAL will get you to your cruise so that, at least, is not a worry. Hope you make it OK and have a wonderful cruise!

 

Would be very interested in your take on how well HAL handles this, as we often book FlightEase, but have never had any delays.

[Lady Arwen]

For sure, a stressful way to start your vacation. Good news is that you decided to travel the day before and since you booked with HAL they'll get you to the ship. We always book HAL air, so I'd be very interested in hearing how you make out. Good luck and happy sailing!

[Krazy Kruizers]

Talk to both!!

Hope everything works out for you.

[djhsolara]

By the time we landed in Minneapolis we had missed our connection but had already been rebooked by the airline. We leave at 2:30 for Seattle then flight from Seattle to Vancouver.

 

Luckily this turned out well for us with really no effort on our part.

 

Hopefully the gentleman with the medical emergency will be okay.

 

 

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[Lady Arwen]

By the time we landed in Minneapolis we had missed our connection but had already been rebooked by the airline. We leave at 2:30 for Seattle then flight from Seattle to Vancouver.

 

Luckily this turned out well for us with really no effort on our part.

 

Hopefully the gentleman with the medical emergency will be okay.

 

 

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Thank goodness it all worked out for you! Sigh of relief!!

[canadianbear]

I'm happy to hear it has all worked out for you. Our next cruise we are using HAL air for the first time so this reassures me.

 

Sorry about our weather when you arrive in Vancouver though as it's raining. (Much needed).

 

Enjoy your cruise!

[djhsolara]

This was our first time booking air through HAL because we usually fly free in Southwest (with points). It has worked out well.

 

 

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[canadianbear]

This was our first time booking air through HAL because we usually fly free in Southwest (with points). It has worked out well.

 

 

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The sun has come out to greet you in Vancouver!

 

We originally booked Westjet with our points but they cancelled one leg of it so we were refunded. Figured we'd try HAL air as it was good price.

 

 

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[djhsolara]

Yes. It was cloudy on the way in but beautiful when we landed. A very nice taxi ride to our hotel.

 

Because of the flight issue this morning, we were about 4 hours late getting into Vancouver. We are exhausted because we’ve been traveling since 3:55AM EST. It’s been a long, long travel day.

 

Very excited to board Nieuw Amsterdam in the morning!!

 

 

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