Speciality dining packages have disappeared from 'Enhance Your Cruise'

[Smurf2017]

I put a couple of drinks packages and the 4 restaurant dining package in a shopping basket for our Divina cruise next February but did not pay yet. Reading that the dining packages have been removed from Seaside, I went back to check on ours and all the dining packages have been removed on Divina too. Now I am kicking myself for not paying at the time.

 

Has anyone heard why MSC have done this or if they are likely to reappear, maybe in a different format or price?

[marcoigna]

they will 100% be back - perhaps revamping the rates / packages - time will tell...

[Smurf2017]

they will 100% be back - perhaps revamping the rates / packages - time will tell...

 

Thanks and I hope you're right, but I can only guess any revamp on rates will be upwards. :(

[pokeyjane]

I noticed the meal time drink package is gone too. :(

[sidari]

MSC UK told me today that it has been reported to them and the I.T department are dealing with it, keep an eye out for them coming back on.

[riclop]

Keep checking .

[Smurf2017]

MSC UK told me today that it has been reported to them and the I.T department are dealing with it, keep an eye out for them coming back on.

 

Say what?! You mean this is yet another IT mess up! Should have known.

[TravelinGert]

Just looked at my cart and the package for multiple specialty dining still shows but it won't go to the screen where I can pay for it. Guess that means they're in the process of getting it back online maybe? No price change as yet at least. Here's crossing fingers it stays that way after the fix.

[Smurf2017]

Just looked at my cart and the package for multiple specialty dining still shows but it won't go to the screen where I can pay for it. Guess that means they're in the process of getting it back online maybe? No price change as yet at least. Here's crossing fingers it stays that way after the fix.

 

Obviously still a way to go as they are not showing up for me yet.

 

Thanks for the heads up.

[WhiskeyTangoFoxtrot]

Post #6 in this thread:

https://boards.cruisecritic.com/showthread.php?t=2569066

Was told they’re being adjusted, and will be back in 2 weeks.

[Smurf2017]

Post #6 in this thread:

https://boards.cruisecritic.com/showthread.php?t=2569066

Was told they’re being adjusted, and will be back in 2 weeks.

 

Thanks for that.

[Cruise'nMaMa]

Haha good one! I got an email from MSC today (see screen pics) saying check out our specialty dining packages for your upcoming Seaside save 25% off onboard pricing...yeah you click the links provided and none of them are there to pick and add to the cart. Silly systems at MSC.

 

 

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[Smurf2017]

Haha good one! I got an email from MSC today (see screen pics) saying check out our specialty dining packages for your upcoming Seaside save 25% off onboard pricing...yeah you click the links provided and none of them are there to pick and add to the cart. Silly systems at MSC.

 

I guess we just have to hope that the same IT department aren't responsible for programming the ship's navigation system. Who knows where would end up.

[scottygirl]

Haha good one! I got an email from MSC today (see screen pics) saying check out our specialty dining packages for your upcoming Seaside save 25% off onboard pricing...yeah you click the links provided and none of them are there to pick and add to the cart. Silly systems at MSC.

 

 

Sent from my iPhone using Forums

 

This is the one I want to book. Hopefully it will show up eventually! I got an email saying the drink packages are 15% off what they would be onboard.

[tallnthensome]

There isn't too much of anything that works properly on their website ..... Horrible to the point where it's almost laughable. Worst I.T. people in the world ......

[Smurf2017]

The dining packages are back in 'Customise Your Cruise' guys. I grabbed ours quick before they disappeared again. I cannot see any differences to them at all as far as our cruise on Divina is concerned.