geovet Posted June 27, 2018 #1 Share Posted June 27, 2018 i will be doing a private tour in Cuba not through Carnival. What is the process for getting off the ship. I understand that they have numbers or letters called out for when you can leave. How and when do you get your ticket? Where do you wait? Any priority for platinum? Thanks Link to comment Share on other sites More sharing options...
jmcathome Posted June 27, 2018 #2 Share Posted June 27, 2018 Do not recall numbers being called. You did have to go through custums in Havanna. They took your Visa, took your picture and stamped your passport. Took a couple of minutes a person, had a long line Link to comment Share on other sites More sharing options...
sbcatcher1 Posted June 27, 2018 #3 Share Posted June 27, 2018 We have an early excursion. Can you return to the ship and go back out again later? Link to comment Share on other sites More sharing options...
jmcathome Posted June 28, 2018 #4 Share Posted June 28, 2018 Yes you can return to the ship and go out again Link to comment Share on other sites More sharing options...
RWolver672 Posted June 28, 2018 #5 Share Posted June 28, 2018 We have an early excursion. Can you return to the ship and go back out again later? Yes you can return to the ship and go out again I'm not sure but I think you would have to go through Customs all over again. I don't recall any place that you could get back outside without going through Customs. Link to comment Share on other sites More sharing options...
jmcathome Posted June 29, 2018 #6 Share Posted June 29, 2018 Yes you id have to go through customs agai, it was allowed Link to comment Share on other sites More sharing options...
2Shoes2Go Posted June 29, 2018 #7 Share Posted June 29, 2018 (edited) We were on the second cruise into Havana. It may have changed since then, but we did receive a letter to our cabin, the prior evening, with instructions for priority debarking in the port. The gangway was quite narrow, actually scary for me, being high from the ground and somewhat shaky with a switchback. Customs is quite a process, along with the money exchange. Take patience. It was a wonderful trip, regardless! Enjoy! Edited June 29, 2018 by 2Shoes2Go Addition Link to comment Share on other sites More sharing options...
ccd228 Posted June 29, 2018 #8 Share Posted June 29, 2018 What deck level do you exit off the boat for the ports? Link to comment Share on other sites More sharing options...
2Shoes2Go Posted June 29, 2018 #9 Share Posted June 29, 2018 Deck 5; Main Deck Link to comment Share on other sites More sharing options...
RWolver672 Posted June 29, 2018 #10 Share Posted June 29, 2018 What deck level do you exit off the boat for the ports? For Cuba, it's Deck 5 Main Deck. At all costs, avoid cabins M62 and M56. They removed the cabin between those two to facilitate debarkation. If you look at the deck plans, there is a empty space there. On the night before we arrived in Cuba, we noticed that there was a x-ray belt and scanner sitting right outside our cabin. The following morning we left our cabin and found that they had blocked off the hallway right by our cabin. We had to go all the way back to the back elevators, cross over and come all the way back to the front elevators where we could exit the ship. It was one of those "You can't get there from here things." The worst part was everyone had to be back onboard by 5 AM the following morning. Around 2 AM, the passengers started coming back on and were not quiet at all. At 6 AM the crew started tearing down the x-ray belt and scanner and stowing it away in that area. Needless to say, we didn't get much sleep that night. Link to comment Share on other sites More sharing options...
Captain Carnival Posted June 29, 2018 #11 Share Posted June 29, 2018 What deck level do you exit off the boat (ship) for the ports? For Key West, and Cozumel - you debark on the crew gangway on Deck 3. When debarking in Havana, Cuba guests may be surprised that they will not be heading down to the regular pier side gangway located on Deck 3 but rather heading to Deck 5 (Main Deck) instead. Due to the limited infrastructure issues in Havana a special "Cuba Hatch" was installed (cut out) of what was both cabins M58 and M60. Here we see the lovely Susan Marie pointing the way ashore to Havana to the "Cuba Hatch." Link to comment Share on other sites More sharing options...
scpirate Posted July 19, 2018 #12 Share Posted July 19, 2018 Good info thanks Link to comment Share on other sites More sharing options...
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