I'm soooo Confused

[IcanSeaclearlynow]

We've never sailed RC but have a cruise booked in October.   I know they will lower the price if it drops and you call in.  I've actually seen the price drop twice, called and rate was changed.  
 

I noticed a price drop this morning, called and the guy said he couldn't do it.  Something about availability, we could upgrade, blah blah, husband and I didn't really understand what he was talking about and dropped it.  We didn't want to change cabins.   I checked online and there was one available in our category and the price was lower than what we currently have.  
 

Am I missing something w/RC's policy?  Thanks in advance for any info y'all can provide.  

[soremekun]

There probably weren't any lower prices in your stateroom category.

Your category is probably sold out.

Edited April 3, 2020 by soremekun

[molly361]

Call again

[firefly333]

25 minutes ago, IcanSeaclearlynow said:

We've never sailed RC but have a cruise booked in October.   I know they will lower the price if it drops and you call in.  I've actually seen the price drop twice, called and rate was changed.  
 

I noticed a price drop this morning, called and the guy said he couldn't do it.  Something about availability, we could upgrade, blah blah, husband and I didn't really understand what he was talking about and dropped it.  We didn't want to change cabins.   I checked online and there was one available in our category and the price was lower than what we currently have.  
 

Am I missing something w/RC's policy?  Thanks in advance for any info y'all can provide.  

I would check again. I thought something was my category but was a quad and different. 

 

Make sure it's the exact same category. 

[IcanSeaclearlynow]

Whew, really thought being cooped up in the house had my brain not processing info correctly 😅

 

Called back, got a different guy, gave him exact info and got an extra $90 off. 👌🏻

[lifes-a-beach]

It’s a little like calling your cable provider.  The number of different answers you get is directly tied to the number of customer service people you talk to.  Keep calling until you get the answer you want.  

[soremekun]

 

24 minutes ago, IcanSeaclearlynow said:

Whew, really thought being cooped up in the house had my brain not processing info correctly 😅

 

Called back, got a different guy, gave him exact info and got an extra $90 off. 👌🏻

How much have you saved so far?

[IcanSeaclearlynow]

2 minutes ago, soremekun said:

 

How much have you saved so far?

$225

[Luckynana]

Nice!!!

[mayleeman]

On 4/3/2020 at 12:52 PM, IcanSeaclearlynow said:

Whew, really thought being cooped up in the house had my brain not processing info correctly 😅

 

Called back, got a different guy, gave him exact info and got an extra $90 off. 👌🏻

 

If you made the call right after doing a mock booking, you might have inadvertently taken that one cabin off the rep's inventory. I finally learned that you have to tell them what cabin you mock-booked, and then they can override and book it themselves.

 

Did you just call the second time without a mock booking? The hold on a selected cabin when you are booking is about 15 mins. This prevents you from losing it to other people booking right then.