Lift and Shift - new invoice

[sailing sue]

I did a L&S in August for my January 2021 cruise to January 2022. I have not received a new invoice from my TA. She says it will take time. I see that the FCC which I have is still available to use, so it has not been applied to my new cruise. How long does this process take? I have had a lot of difficulty working with this TA. I want to make sure that nothing falls through the cracks.

[firefly333]

I think I've read it takes 3 or 4 days, sometimes right away. A week max.

[kadedid]

Sue - I did the L&S thing in August too for my November 2020 cruise to November 2021.  I just emailed my TA about the same thing.  It is showing that I'm on the new cruise for next year when I sign on to RCCL, but I don't want a big surprise next August when I have to pay for the thing.  

 

-Kay

[yogimax]

It took me four weeks and 3 phone calls to RCCL to get a new invoice with the correct price.

[JT1962]

We did a lift and shift on our November cruise in late July or early August and it took around 4 weeks for them to process it so that everything showed up correctly.

[poocher]

I did a L&S for our March 2021 cruise.  Got the invoice from my TA about a week after.   The app shows the new date but the old ship but everything is correct when I log into my cruise planner.

[parrotfeathers]

I goy my new voice immediately in an email.

[Ourusualbeach]

Submit the shift request on line in the morning and I get the confirmation usually by noon.  

[Johnamac123]

I did my L&S directly with RCI. They gave me the new Res ID over the phone. I waited a couple of hours for my email, then I ordered a new Receipt using the automated system and had it immediately...

[tinkertwo]

Got mine with in hours of doing the L and S.  

[kitten2729]

I lifted & shifted 1st July, after 5 phone calls finally got my paperwork 10th Sept .  My original booking was made with a FCC so not straight forward.