Symphony disappeared from my "My Cruises" page on RCCL website/app ?

[villager70]

My Oct.24th Allure  missing   yesterday morning. We have 31 booked and  this Allure cruise was the 3rd. in a 4 BTB.  All paid in full. Got D+ desk and showed all ok on their site. Got resolutions  and they sent me a printout  off all Royal paperwork. Never mentioned a computer problem. This morning my cruise info went from 30 cruises to YOU HAVE 0 CRUISES PENDING.  but now 30 reappeared but still missing original.  Just another  happening as we all try to get back to the Sea.

 

Nancy & Bob. The Villages, Florida

[LorraineP]

All 8 booked cruises are now gone. Not even showing up on app. Made final payment on 2. 

[LorraineP]

All my 9 cruises are once again listed. 

[njkruzer]

Still missing our January Vision cruise.

[brillohead]

My Symphony cruise is back in the list again... I don't know how anyone in the Royal IT department keeps their job.

 

[Ourusualbeach]

23 hours ago, brillohead said:

My Nov 20 on Symphony went missing today, but my friend who is on the same cruise still has hers showing.  My TA confirmed that my reservation is still showing as active in the system, so I'm just going to chalk it up to RCI's wonky IT department.  

Fortunately, I already purchased my Voom and Coke packages, so I don't need to actually access it.

 

Nice signature.😇

[brillohead]

37 minutes ago, Ourusualbeach said:

Nice signature.😇

I have an addiction.... and my dealer isn't helping matters any!!!