Ice and once a day service....

[RoperDK]

We use lots of ice!  We buy drinks for the cabin and I have to ice my old arthritic knees often.  We used to bring a small insulated cooler that the stewards filled twice a day.  Now what should we do?  I would imagine my personal cooler which they used to haul down to the ice machine to fill, may be considered too "germy" under the new protocols.  Has anyone requested 2 ice buckets (which the offered to me on RCCL)?  The last time we asked for ice from room service, they said to ask my cabin steward.  My cabin steward said to call room service.  With once a day service, we will need more ice (and towels for that matter).  I don't mind once a day service, but how do I get my ice?

[htkodiak]

I also use a lot of ice and would go to one of the bars and ask for a bucket of ice and always giving a t.I've only been told to ask room service once.

[BlerkOne]

Getting two ice buckets filled twice a day is not a problem. Extra towels? Not a problem.

[surfjock27]

They will give you two and keep them filled, if requested. Just remember to take care of them and they take care of you. 

[mondello]

Yeah, they may only clean your cabin once a day but they're in the area at least twice a day servicing other cabins. They will meet your ice needs to ice your knees.

[Purvis1231]

Carnival will get you the ice. You can have them put it in a beer bucket.

[martinchem]

I keep a beer bucket in the cabin and periodically run it to the buffet and fill it glass by glass, this way I don't need to bother anyone or wait disappointed. 

[JoeMo]

First meeting with the room dude I hand him/her a $20 and ask my wishes for the week. (Extra pillows, distilled water, ice, etc.) I have never been disappointed or ignored.

[DPTexas]

We were on the Breeze two weeks ago and asked for ice.  We also asked for evening service, but our wonderful Room Steward brought us ice twice a day. - once mid-morning (if we weren't in, he left it) and then with the evening service.  We had two ice buckets after the first day.  As for towels, they are asking, if possible, to reuse some towels.   You leave the towels on the floor for new ones and hang up those that can be reused again.   They will definitely bring you more towels, if asked.   I know some may think this is normal service, but we made sure to trip our Room Steward extra at the end of the cruise because of his excellent service which made our cruise even more-enjoyable.  BTW, how does the the crew remember our names so easily - at the very beginning and throughout the cruise?  Not just the Room Steward or MDR staff, but several staff that I spoke to just briefly saw me again and called me by name, asking how my cruise was going.  This has always amazed me.   

[EL Pitman]

8 hours ago, DPTexas said:

  BTW, how does the the crew remember our names so easily - at the very beginning and throughout the cruise?  Not just the Room Steward or MDR staff, but several staff that I spoke to just briefly saw me again and called me by name, asking how my cruise was going.  

 

THIS!!!!!  I mean, really!!  I can barely remember a new co-worker's name and here are people who memorize TONS of names WEEKLY or MORE!!!!!!  It is not like my husband & I are very memorable people, either.  I simply do NOT get it!

[nlktx49]

In the past we have always told our room steward that all we wanted was to have our ice bucket full and fresh towels everyday. Of course we got the usual cleaning, and the ice and towels, too! In 20 cruises we've never had a bad room steward. And we always tip extra for both the room steward and helper. These people are fantastic.

[Cushing985]

16 hours ago, DPTexas said:

  BTW, how does the the crew remember our names so easily - at the very beginning and throughout the cruise?  Not just the Room Steward or MDR staff, but several staff that I spoke to just briefly saw me again and called me by name, asking how my cruise was going.  This has always amazed me.   

 

Being lousy with names, this has always been a mystery to me.  There must be a special class they attend to learn tricks to remember.  Maybe they use a physical attribute for word (name) association.

[BlerkOne]

Names, cabin, table numbers, they remember it all.

 

I recognized a waiter on Horizon this summer from the Inaugural Vista cruise years earlier, and he remembered what table I was sitting at on Vista.

 

[RWolver672]

22 hours ago, EL Pitman said:

 

THIS!!!!!  I mean, really!!  I can barely remember a new co-worker's name and here are people who memorize TONS of names WEEKLY or MORE!!!!!!  It is not like my husband & I are very memorable people, either.  I simply do NOT get it!

 

For our first cruise on the Destiny when she still smelled new, our assistant waiter kept calling me "Sir".  I detest that title and just said "You can call me Dick."   I laughed when he said "It's easier calling people "Sir" than trying to remember everybody's name."  

 

We always cruise with my brother and sister in law, Jim and Diane.  The have always put us together in a booth.  On one cruise, the waiter kept calling my wife Linda, Diane.  After the third or fourth time of correcting him, she just let on like she was Diane.  

 

Our last cruise on the Horizon, our waiter kept calling me James.  Same there.  After a while I just smiled and let on like I was a James.

[DPTexas]

On 10/10/2021 at 3:25 PM, Cushing985 said:

 

Being lousy with names, this has always been a mystery to me.  There must be a special class they attend to learn tricks to remember.  Maybe they use a physical attribute for word (name) association.

All I know is that they are amazing!   One server in the MDR our first night got my daughter's and my names mixed up.  He came back later to apologize and was right every night afterwards.  Amazing!!!

[DPTexas]

On 10/10/2021 at 4:42 PM, BlerkOne said:

Names, cabin, table numbers, they remember it all.

 

I recognized a waiter on Horizon this summer from the Inaugural Vista cruise years earlier, and he remembered what table I was sitting at on Vista.

 

How absolutely genuine.   I truly don't know how they do it.   They also remember preferences for eating, etc.  My first cruise I fell in love with the cold soups and the first night ordered one for an app and then the same for dessert.  Each night thereafter if I had a cold soup for an appetizer, the server would automatically bring me another for dessert.  Loved that!   In the casino, I don't drink alcoholic beverages, but love non-alcoholic "fancy" drinks (as my daughter and I call them).  The server remembered which ones I liked each time afterwards, including that I like a bottled water in between.  Amazing!