Vaccination Status in the App

[CRLess]

It's been 20+ years since I cruised Celebrity, so please excuse any rookie questions.  We're sailing on the 8/20 Infinity and I downloaded the App and put all our information in, including our Vax status and uploaded pictures of our Vax cards.  One week later, I'm still getting a message in the App that says "We are validating your record".  Is this normal?  Do I need to call Celebrity?  The other person traveling in our party, who has been on Celebrity within the last several years, is having the same problem.

 

Any suggestions?

[RichYak]

It's normal, don't worry about it. You'll need to show vaccination proof at check-in regardless.

[AlbertaCruisers]

It took over 2 weeks to be validated for our July 30 cruise. No notification, just one day I went in and it had changed to a check mark. 

[jelayne]

We have had it go from 2 days to 3 weeks.  As more ships are sailing and more passengers the time has gotten longer.  

[Arizona Wildcat]

Multiple threads on this it is taking about 3 weeks.  They are doing those with sail dates nearest today.  Relax.  If it doesn't come through simply bring everything to the pier.

 

With cruising numbers doubling since April, Celebrity is losing the battle to approve these in a week or less 

[Lena11033]

I have an Aug 8 sailing and it took just shy of 3 weeks to be validated

[Alakegirl]

And if the message never changes, don’t worry. With or without validation you must bring your original vaccination card with you to the pier when you check in. So if they never get around to validating yours, it is meaningless.