Shipping and handling fee for Medallions?

[CaliforniaDon]

I just got through trying to order the free medallions and, on the last screen, they asked for a payment method. The $0 medallions had a $10 shipping fee tacked on.  The last I had heard was if you had the Plus or Premium package, you got the medallions shipped free.  Is this a glitch that will get corrected?  Does that fee show up if I choose to pick up the medallions at the ship?

[Thrak]

I wasn't charged. I would suggest that you go ahead and place the order. If it doesn't zero out the charge at the end cancel the order and pick up the Medallion at the port. Either give this a try or simply decide now that you will pick it up at the port and don't worry about it. It will cost you an extra 5 minutes at the port.

[Mike45LC]

I am willing to pay the $10 delivery fee for the excitement of receiving the Medallions in the mail.  I The receipt of the Medallions is a sign that the cruise is almost upon us.  My wife and I both enjoy it.

[azbirdmom]

Yes, it should be free if you have the new Plus or Premier package.  You should see Medallion shipping as a line item on the Travel Summary and under packages on the Medallion.  I'm holding off on completing my Medallion order as the cruise it's trying to charge me shipping for isn't until later this year and I'm hoping that they fix this bug at some point.  $10 isn't going to break me but it's more of a principal of the thing situation.

[bjkTX]

I gave in and ordered the Medallions a week or so ago in spite of the indication they were going to charge me $10 - so far they haven't.

[sirclean]

I just booked a cruise that leaves in 2 weeks!  I dont have the plus package this time.  When I went to deal with the medallion I did see a $10 charge.  So I backed out and selected pick up at port.

 

I figure that I m not going to pay $10 and risk not having it delivered before I leave to drive to the port, and have to wait in line anyway!

 

On our November cruise, we didnt get our medallions before we left (though it seemed several others had the same problem) and it still took only a few minutes to get the medallion at the port.  Not going to worry about it!  One less thing to forget while I m packing to go on the trip! 

[Zed_]

I have the Plus package and had my medallion shipped to me. When I went to check out, it did indicate that I would be charged $10 for shipping. I figured I’d take the hit on the $10 to avoid an extra line on embarkation day. Here’s an excerpt from the email I received after submitting my order:
 

We will send a follow up email to notify you when your order is being shipped. Please note that taxes and fees are estimates and will be finalized at the time of shipment, when you will receive your transaction receipt.

My final transaction receipt showed no charge for shipping, so I did ultimately receive it for free even though I had to enter my credit card information at check-out. YMMV though!

[Thrak]

What is this charge?

 

Never mind...

Edited April 21, 2023 by Thrak

[CruiserN1]

Mine showed the $10 charge when I went to order them a week before final payment. I didn't order, wasn't worth it to me. Then after final payment I went back to see about accessories and the $10 shipping fee was gone (I didn't add accessories to the order either time).

 

I had also noticed before final payment that under "packages and prizes" my Plus package wasn't listed. After final payment it was listed. So it might be that the free shipping included in Plus is not applied until after final payment.

[memoak]

58 minutes ago, CruiserN1 said:

Mine showed the $10 charge when I went to order them a week before final payment. I didn't order, wasn't worth it to me. Then after final payment I went back to see about accessories and the $10 shipping fee was gone (I didn't add accessories to the order either time).

 

I had also noticed before final payment that under "packages and prizes" my Plus package wasn't listed. After final payment it was listed. So it might be that the free shipping included in Plus is not applied until after final payment.

Under the packages portion of the app if I use my iPhone it shows no plan if I logon with an iPad plus package shows. I will just print all my travel summaries to bring with me

[Thrak]

22 minutes ago, memoak said:

Under the packages portion of the app if I use my iPhone it shows no plan if I logon with an iPad plus package shows. I will just print all my travel summaries to bring with me

 

Everything you have will show in the Travel Summary online. I print it out and take it with me. I've never needed to have it but it's better to have it and not need it than to need it and not have it.

[memoak]

2 minutes ago, Thrak said:

 

Everything you have will show in the Travel Summary online. I print it out and take it with me. I've never needed to have it but it's better to have it and not need it than to need it and not have it.

I have needed it for my casino free play which the casino never seems to get right and even with the summary it has taken 24 hours to correct it