How to determine if deposit is refundable or not

[kokopelli-az]

I am considering booking the Feb 8 2025 Sun Princess cruise.   It has a $250 deposit which is the 50% reduced deposit being offered.   I can find no where stating whether this deposit is refundable or nonrefundable.    I did a dummy booking and went all the way to the "enter your charge card information", but I didn't want to go any further fearing my card would get charged.   Where does it say whether this $250 deposit is refundable or nonrefundable.  

[Steelers36]

It says it when you are selecting cabin.  You have option for You Choose or Princess Chooses.  It will tell you there.  Stateroom Assignment page/step:

 

Stateroom Assignment

Princess chooses your stateroom

Your room location maybe assigned now
or prior to sailing.

Deposit is fully refundable.

^$869* per guest

PRINCESS CHOOSES LATER

MOST POPULAR

You choose your stateroom

Confirm your room assignment now.

Select from all available rooms including those
in the best locations.

Deposit is fully refundable.

From ^$935* per guest

CHOOSE A ROOM NOW

Edited October 5, 2023 by Steelers36

[kokopelli-az]

I see, I see!   Thank you.

 

 

Edited October 5, 2023 by kokopelli-az

[SCX22]

It's also on the page before the Princess website will prompt you for passenger details.

 

[kokopelli-az]

OK, this only seems to work if you are booking a non-accessible stateroom.   I am trying to book an accessible stateroom and there is no option about Princess or me choosing the room.   I believe the deposit is probably refundable because when I selected a stateroom that was non-accessible, I did get the screen saying the deposit was refundable.   

I guess I'd better go through my TA so they can confirm about the deposit.

Thank you for the screenshot.   

[kokopelli-az]

Try booking Feb 8 2025 Sun Princess, accessible mini-suite.    Nothing comes up about refundable/nonrefundable deposit.    

[PacnGoNow]

37 minutes ago, kokopelli-az said:

Try booking Feb 8 2025 Sun Princess, accessible mini-suite.    Nothing comes up about refundable/nonrefundable deposit.    

I went as far as the name entry and didn’t see where it said it was fully refundable with the accessible cabin.  Surely, if you booked it, then it would spell it out?

 

I’d just call my TA tmrw to check it out.  

[kokopelli-az]

3 hours ago, PacnGoNow said:

I went as far as the name entry and didn’t see where it said it was fully refundable with the accessible cabin.  Surely, if you booked it, then it would spell it out?

 

I’d just call my TA tmrw to check it out.  

That's exactly what I'm going to do.   Thanks!

[caribill]

11 hours ago, kokopelli-az said:

OK, this only seems to work if you are booking a non-accessible stateroom.   I am trying to book an accessible stateroom and there is no option about Princess or me choosing the room.   I believe the deposit is probably refundable because when I selected a stateroom that was non-accessible, I did get the screen saying the deposit was refundable.   

I guess I'd better go through my TA so they can confirm about the deposit.

Thank you for the screenshot.   

 

Refund policy would be the same for accessible staterooms as for non-accessible ones on the same sales promotion..

[Guest Snaxmuppet]

What is it that determines if the deposit is refundable?

 

AFAIK in the UK all deposits are non-refundable.

[ontheweb]

When we book a cruise, our TA always lets us know if the deposit is refundable or not.

[Micahs Grandad]

I will always ask if TA does not tell me.

[startedwithamouse]

It will say at the choose your cabin prompt.