NCL Mastercard FAQ

[$hip$hape]

I thought that the points expired after five years and if some people take awhile to accumulate the 60000 points needed for the double meta upgrade, then wouldn't they possibly be backed into a corner to redeem those points and thus time would not be on their side.

You are correct. Don't get backed into a corner.

NJ near Philly ?

Just buy a hot dog when you get to Havana .

[ofhs93]

 

 

Once you have 60,000 points, it’s my opinion that 4 years would be more than enough time to make a final decision for a cruise.

 

I would completely agree with this if there were any way for me and most people to accumulate 60k points in 1 year....the problem is the 1st points start to disappear 4 years after they are earned. Again...if you cruise enough then this card can give you great benefits...I do not argue against that.

 

Honestly I think it's a very good option for couples in their 50s where the kids have left the nest and the parents are financially stable...you can afford to cruise 1 or 2 times a year and can take 10-14 night cruises. The 60k meta upgrade really pays off when you can use it on a longer cruise... Happy Sailing to you all :)

[DDMau]

I've been looking thru past posts , I'm trying to find the current phone number to redeem my points .

thanks

[shof515]

The number is (866)954-4077

[JustMickey]

How long does it take for the initial $100 bonus to post to your account? I know the T&C says 8-12 weeks, but was wondering if anyone had experience with it posting quicker than that.

[mscdivina2016]

How long does it take for the initial $100 bonus to post to your account? I know the T&C says 8-12 weeks, but was wondering if anyone had experience with it posting quicker than that.

 

If you are talking about the intro promo...

 

The $100 bonus does not post to your account. 10,000 points post to your reward portion of your account, which can be redeemed for $100. After the close of your 1st 30 day cycle, it will appear in the rewards and be ready for redemption. So it could be 32 days to 59 depending on when the cycle starts and ends.

[JustMickey]

If you are talking about the intro promo...

 

The $100 bonus does not post to your account. 10,000 points post to your reward portion of your account, which can be redeemed for $100. After the close of your 1st 30 day cycle, it will appear in the rewards and be ready for redemption. So it could be 32 days to 59 depending on when the cycle starts and ends.

Thank you. I was wondering because I'm sailing in about 2 months and wanted to see if the intro promo bonus would post in time for me to use it for OBC. Sounds like it just depends on the timing.

[mscdivina2016]

Thank you. I was wondering because I'm sailing in about 2 months and wanted to see if the intro promo bonus would post in time for me to use it for OBC. Sounds like it just depends on the timing.

 

If it does not post in time, redeem for a $100 statement credit instead. Either way you get the $100

 

Steve

[Native Floridian 26]

Thank you. I was wondering because I'm sailing in about 2 months and wanted to see if the intro promo bonus would post in time for me to use it for OBC. Sounds like it just depends on the timing.

 

I recently got the credit card and found that the bonus points posted right after the statement cut. So it depends on your statement closing date. I did find that they would not change the statement billing date upon request though until after the first statement so I could not rush it along that way.

[Quilting_Cruiser]

For the first time since I got my NCL credit card, I'm thinking of using my points, and would appreciate help from the experts! I currently have 47K and am looking at a 14-night cruise in fall of 2018. I'll easily surpass the 60K points needed for a double cross meta upgrade. From following this thread, I understand that I can use 60K points to go from a ID to a BD, for example. Is that correct? At today's pricing, that would be a $2,500 saving. :D So, what's the best way to go about this? My questions:

 

 

• Can I book now, and I redeem my points for an upgrade once I hit 60K or do I have to reach 60K before booking?
  
• If I book now, do I book an inside that will upgrade to the balcony category I want or do I go ahead and book the balcony category I want and call later to have it repriced?
  
• Can I book with my TA or do I need to do it through the World Points rep? And, if I can book through my TA, do I need to alert her to my plans for either upgrading or repricing at a later date (depending on the answer to my previous question about which category to book)?
  
• Am I missing anything?
  

TIA!

 

QC

Edited March 28, 2017 by Quilting_Cruiser

[$hip$hape]

Quilting Cruiser,

You have very good questions.

For one, my TA said she was not allowed to do this transaction.

You first have to pick a cruise, then go though NCL.

Each cruise/ship has different benefits... take your time negotiating !

(Some reps are learning along with you. I had one that never saw someone with 90,000 points)

 

Right now, we are in the same predicament as you, with 48,000 points.

We are waiting for the new NCL cruise schedule coming out this summer.

But we have been here before; got a big reduction on a nice POA balcony.

 

Since you are a long time CC pax,

and this is no longer a FAQ,

Mail me @

shipshapeop@gmail.com

Since I'm losing my memory, we may work on this together.

... about me... DW is a big time quilter.

Edited March 28, 2017 by $hip$hape

[Quilting_Cruiser]

Quilting Cruiser,

You have very good questions.

For one, my TA said she was not allowed to do this transaction.

You first have to pick a cruise, then go though NCL.

Each cruise/ship has different benefits... take your time!

 

Right now, we are in the same predicament as you, with 48,000 points.

We are waiting for the new NCL cruise schedule coming out this summer.

But we have been here before; got a big reduction on a nice POA balcony.

 

Since you are a long time CC pax,

and this is no longer a FAQ,

Mail me @

shipshapeop@gmail.com

BTW, We talked before... about me DW , a big time quilter.

 

Thanks! I just emailed you. I'm hoping I can do this through my TA as her price is $200 less than booking with NCL plus she'll give me about 10% in OBC.

 

thanks!

[$hip$hape]

Thanks! I just emailed you. I'm hoping I can do this through my TA as her price is $200 less than booking with NCL plus she'll give me about 10% in OBC.

 

thanks!

Okay, now I have a project.

The first rep I talked to about points said they never heard of a double meta upgrade...

would give me $600. OBC:eek:

Let me find the correct phone number.

Edited March 28, 2017 by $hip$hape

[Quilting_Cruiser]

Okay, now I have a project.

The first rep I talked to about points said they never heard of a double meta upgrade...

would give me $600. OBC:eek:

Let me find the correct phone number.

 

I have a feeling this is really going to test my patience. Sigh

[tomberly]

I have a feeling this is really going to test my patience. Sigh

 

 

Here is what I found about the Double Cross Meta upgrade that you want to use your points for. I hope this helps😀

 

 

Reward yourself

View Detailed InfoLayer

 

 

Home · Rewards Home · Shopping Cart · Sign Off

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Your Shopping CartQuantity:0 itemsTotal:0 points

Double Cross Meta Upgrade On 5-day Or Longer Cruise

 

60,000 Points

 

• Description
  
• Included
  
• Conditions[active tab]
  Terms and Conditions:
  Offer may be used by individuals, participants in qualified group bookings, by single guests and for use with third and fourth guest bookings. Upgrades vary per ship, sail date, category and cabin capacity. Stateroom Upgrades are subject to availability. The number of 3rd and 4th occupancy staterooms are limited and based on availability. Upgrade refers to a better available accommodation within the meta (Interior to Interior, oceanview to oceanview or balcony to balcony). Cross-Meta upgrade refers to having the option to book a specific Oceanview category for the price of a specific Interior category or book a specific Balcony category for the price of a specific Oceanview category. Double Cross-Meta upgrade refers to having the option to book a specific Balcony category for the price of a specific Interior category. Norwegian Cruise Line reserves the right to assign the stateroom at their discretion. Suites & Mini-Suites are excluded. Norwegian Spirit is not eligible for Balcony upgrade. Family Balcony, Spa Balcony, and Deluxe Balcony on the Norwegian Epic are excluded from the offer. Family Balcony, Spa Balcony, and Aft Facing Balcony on the Norwegian Breakaway are excluded from the offer. Cross meta upgrade does not apply to the Norwegian Epic as the Epic has no oceanviews
  General Terms and Conditions:
  Onboard service charges are additional and will be automatically added to your onboard account. Cancellation Fees for cruise, air, land and other charges apply based on the Booking/Sailing date and will follow Norwegian Cruise Line schedule listed in the brochure or website. Norwegian strongly recommends the purchase of Travel Protection on all bookings. Offer is non transferable and does not have monetary value. In case of cancellation, points will be added back to guest account. Not combinable with all offers.
  IMPORTANT NOTICE:
  Norwegian Cruise Line reserves the right to charge a fuel supplement without prior notice should the closing price of West Texas Intermediate Fuel increase above $65 per barrel on the NYMEX (New York Mercantile Exchange Index). In the event a fuel supplement is charged, Norwegian Cruise Line will have sole discretion to apply the supplementary charge to both existing and new bookings, regardless of whether such bookings have been paid in full. Such supplementary charges are not included in the cruise fare. The fuel supplement charge will not exceed $10.00 per passenger per day. Offers are based on availability, capacity controlled, subject to change or cancellation without notice, and may be withdrawn at any time. Other restrictions apply. Norwegian is not responsible for typographical errors or omissions. Ships' Registry: BAHAMAS and UNITED STATES OF AMERICA. ©2013 NCL Corporation Ltd.
  

To Redeem for this item please call the number below.

 

Call: (866)954-4077

Item: WPUPGR4

 

 

 

Privacy & Security•Terms of Use

© 2017 FIA Card Services and/or its affiliates. All rights reserved.

[Quilting_Cruiser]

Tomberly, thank you for posting that information. I've only seen it on this thread, so it's nice to see it "officially."

 

What it doesn't answer is how you go about doing it. Do I book an interior with my TA and then call the World Points number and upgrade to a balcony? Do I book a balcony with my TA and then call the number and have the booking repriced? Can I use my TA at all?

 

Hoping someone can answer... :D

[tomberly]

Tomberly, thank you for posting that information. I've only seen it on this thread, so it's nice to see it "officially."

 

What it doesn't answer is how you go about doing it. Do I book an interior with my TA and then call the World Points number and upgrade to a balcony? Do I book a balcony with my TA and then call the number and have the booking repriced? Can I use my TA at all?

 

Hoping someone can answer... :D

 

I have not used my points to do a Double Cross Meta Upgrade before so I'm not sure exactly how you do it. I have used it for OBC and also to take money off the cost of my cruise and each time I have called the number below.

 

To Redeem for this item please call the number below.

Call: (866)954-4077

Item: WPUPGR4

 

 

 

Privacy & Security•Terms of Use

[Clay Clayton]

You definately need your patience....it took me several times to convince the agent that the award even existed. But it was worth it in the end as it "saved" us $2500 or so. It seemed to help when I was able to quote the award code and when I also was able to help her find it on their webpage. She then had me on hold while she talked to someone...I don't know if a TA can help you with this....

 

Presuming you have sufficient points, you don't need to book anything ahead of time. It is probably helpful if you know which cabin you want ahead of time, call and once you get (or train) an agent who knows about the double cross meta award, they will "book" you into an inside cabin cost wise but assign you to the balcony one. If you have a cruise reward, you can use it to hold the room. In my case, we were a few points short when I booked our balcony, so I used the reward to hold the room, then a week or two later, when the points had credited, I called, and after at least an hour on the phone, had our invoice adjusted reflective of the price of an inside cabin.

 

 

Good Luck!

[$hip$hape]

Tomberly, thank you for posting that information. I've only seen it on this thread, so it's nice to see it "officially."

 

What it doesn't answer is how you go about doing it. Do I book an interior with my TA and then call the World Points number and upgrade to a balcony? Do I book a balcony with my TA and then call the number and have the booking repriced? Can I use my TA at all?

 

Hoping someone can answer... :D

I apologize for being so slow; I got distracted.:o

 

To Redeem for this item please call the number below.

World Points Redemption Center

Call: (866)954-4077

Item: WPUPGR4

(from Dec, 04, 2015) Sorry for my poor copy-and-paste skills

Posts 3797 thru 3800 on this thread

To Redeem call 1-866-954-4077

Points go from Pending to points 30 days after the day of charge. (not by statement date?)

Make sure you ask for a conformation number and a email

and even snail mail for your records to bring with you on the ship.

Talked to Blaine @ 1-866-954-4077 to redeem points.

He knew what he was doing.

We did a Double Cross Meta Upgrade(from inside cabin to a BA mid-ship balcony) for 60,000 points($600.00, we saved about $1300.00 .

Congratulations :) I really love the Double Cross Meta Upgrade, hope it continues. We booked an unobstructed oceanview stateroom on the NCL Jewel on Monday with adult beverage package and 6 meal specialty dining for 14 day Panama Canal cruise in Feb 2017. Thought about it and decided this cruise was much better use of DCMU than our Alaska Sun cruise this May. Called NCL and asked to speak to a Worldpoint specialist who could assist with Double Cross Meta Upgrade. I cancelled the Sun cruise entirely and reused the 60,000 points to REPRICE the Panama Canal cruise paying for inside stateroom but receiving balcony. New price for BB (my choice) balcony stateroom is almost $1,000 LESS than we were going to pay for the oceanview stateroom.

 

Again, my Travel Agent said SHE could not handle this transaction.

 

PS ... and I got you confused with CC member kjquilts:)

Edited March 29, 2017 by $hip$hape

[$hip$hape]

You definately need your patience....it took me several times to convince the agent that the award even existed. But it was worth it in the end as it "saved" us $2500 or so. It seemed to help when I was able to quote the award code and when I also was able to help her find it on their webpage. She then had me on hold while she talked to someone...I don't know if a TA can help you with this....

 

Presuming you have sufficient points, you don't need to book anything ahead of time. It is probably helpful if you know which cabin you want ahead of time, call and once you get (or train) an agent who knows about the double cross meta award, they will "book" you into an inside cabin cost wise but assign you to the balcony one. If you have a cruise reward, you can use it to hold the room. In my case, we were a few points short when I booked our balcony, so I used the reward to hold the room, then a week or two later, when the points had credited, I called, and after at least an hour on the phone, had our invoice adjusted reflective of the price of an inside cabin.

 

 

Good Luck!

Very good post !

Make sure YOU know what you want before you call.

Research the Cabin/Balconys available.

WE were told we could have any Balcony that was not booked, except an Aft.

Also have available the prices listed; the difference in price between an inside and a balcony so you can compare what's offered.

You don't have to make a decision right away; you can always call back.

Edited March 29, 2017 by $hip$hape

[Quilting_Cruiser]

Thank you all. I've learned something from each of your posts, and I think I'm close to being able to sound reasonably intelligent talking about it LOL.

 

Here's my plan:

 

• Talk to my TA and see if she even knows what I'm talking about and can help me with it. TBH, I'll be shocked if she does and can -- it's a large TA and I know more about cruising than she does. :D I book through her because she gives me a good chunk of OBC.
  
• Assuming she cannot help me, then I get together the documentation that I can actually use my points in this way, the balcony cabin I want to book, etc.
  
• For now, I'll simply book the balcony with the World Points rep and in a few months when I've achieve 60,000 points, I'll call back and ask them to reprice it at the current rate for an eligible inside cabin.
  

 

The questions that remain are:

 

• Can I transfer my booking to my TA? If so, how do I do that? And, can she then reprice it to what she offers? Her fare for the sailing I'm planning to book is currently $200 lower than NCL's site so I'd like to take advantage of her lower prices.
  
• Am I missing anything?
  

 

Again, thank you tomberly, $hip$hape, Clay for your patient help!

 

QC

[Quilting_Cruiser]

I apologize for being so slow; I got distracted.:o

 

 

 

 

No worries and no need to apologize! :)

 

PS ... and I got you confused with CC member kjquilts:)

 

Easy to do. IIRC, kjquilts is also from Oregon. :)

[Quilting_Cruiser]

One more question...

 

As I previously mentioned, I'm at 47,000 points so it'll take a few months to get to 60,000. Can I book with my TA now even if she can't or doesn't handle this type of transaction and then call the number to redeem my points later and have the booking repriced or do I need to do the initial booking through the World Points line? I think I know the answer to that, but just wanted to make sure...

 

Thanks!

 

QC

[$hip$hape]

• Am I missing anything?
  

Once again, the main reason to choose the Double Meta Upgrade

(inside cabin to balcony) is the savings.

We turned down using our points for next sailing (transatlantic) because the price difference between the inside cabin and balcony was minimal. IMHO, If you are set on a certain cruise, just book it. If you can't use your points, save them for the next.

In general, the more expensive the cruise, the more you can benefit.

Good Luck!

I'm waiting, and still looking for something in 2019.

My points don't start evaporating until 2020.

Edited March 29, 2017 by $hip$hape

[Quilting_Cruiser]

• Am I missing anything?
  

Once again, the main reason to choose the Double Meta Upgrade

(inside cabin to balcony) is the savings.

We turned down using our points for next sailing (transatlantic) because the price difference between the inside cabin and balcony was minimal. IMHO, If you are set on a certain cruise, just book it. If you can't use your points, save them for the next.

In general, the more expensive the cruise, the more you can benefit.

Good Luck!

I'm waiting, and still looking for something in 2019.

My points don't start evaporating until 2020.

 

With the current pricing, the saving would be just shy of $3,000. It's a 14-day cruise, so even an inside it's spendy for even an inside. That's why I'm thinking this is a good one to use the 60k points on.

 

 

I heard back from my TA this morning and she said she can't take care of it for me and she doesn't think I can transfer it to her after it's priced. So, it looks like I just need to gather my information and call the World Points number to book.