maxout Posted July 13, 2007 #1 Share Posted July 13, 2007 Just received this e-mail about HAL's "cruise Sweepstakes" issues, Text below: Dear XXX: Recently you received an e-mail that gave you the opportunity to complete a brief survey and to enter our cruise drawing sweepstakes. Due to an overwhelming response, we experienced some technical difficulties that may have made accessing our survey and sweepstakes form a challenge. We sincerely apologize for any inconvenience this may have caused you. We will notify you again in the near future when the survey is working appropriately so that you may complete updating your cruise preferences and enter our cruise drawing. As a valued Mariner Society member it is our desire that your every interaction with us surpasses your expectations. We appreciate your patience and understanding in this specific matter. We thank you, too, for your enthusiastic response! Holland America Line Link to comment Share on other sites More sharing options...
Solo Cruiser Posted July 13, 2007 #2 Share Posted July 13, 2007 Yep that's just like the one I got. I didn't have any trouble with the website when I took the survey and filled in the sweepstakes stuff but I gather others. did. Link to comment Share on other sites More sharing options...
sail7seas Posted July 13, 2007 #3 Share Posted July 13, 2007 I got the same e-mail. Never got the one with a survey though. Link to comment Share on other sites More sharing options...
cruz chic Posted July 13, 2007 #4 Share Posted July 13, 2007 Got one too! Glad we are all so valued! Link to comment Share on other sites More sharing options...
cruzinnluvinit Posted July 13, 2007 #5 Share Posted July 13, 2007 I got one too but I got the survey also. Linda Link to comment Share on other sites More sharing options...
jhannah Posted July 13, 2007 #6 Share Posted July 13, 2007 I think we've gotten one every year. They are basically wanting to make sure your e-mail addy and other info is correct. They ask where you've cruised and where you want to cruise next. That sort of stuff. Link to comment Share on other sites More sharing options...
earl_m Posted July 13, 2007 #7 Share Posted July 13, 2007 got one too. there must be alot of value customers Link to comment Share on other sites More sharing options...
Rare richwmn Posted July 13, 2007 #8 Share Posted July 13, 2007 I also just got one, but the text was different -- Thank you for your recent entry in our cruise sweepstakes and for completing our online survey regarding your cruise interests. We have received your reply and your name has been entered into our cruise drawing. Due to an overwhelming response, we experienced some technical difficulties that may have made accessing our survey and sweepstakes form a challenge. We sincerely apologize for any inconvenience and/or confusion this may have caused you. As a valued Mariner Society member it is our desire that your every interaction with us surpasses your expectations. We appreciate your patience and understanding in this specific matter. We thank you, too, for your enthusiastic response! Link to comment Share on other sites More sharing options...
Bill S Posted July 13, 2007 #9 Share Posted July 13, 2007 I received the same response as rchwmn, above! Link to comment Share on other sites More sharing options...
infohunter Posted July 13, 2007 #10 Share Posted July 13, 2007 My text was different as I'm not a mariner yet.... Recently you received an e-mail that gave you the opportunity to complete a brief survey and to enter our cruise drawing sweepstakes. Due to an overwhelming response, we experienced some technical difficulties that may have made accessing our survey and sweepstakes form a challenge. We sincerely apologize for any inconvenience this may have caused you. We will notify you again in the near future when the survey is working appropriately so that you may complete updating your cruise preferences and enter our cruise drawing. Please know that it is our desire that your every interaction with us surpasses your expectations. We appreciate your patience and understanding in this specific matter. We thank you, too, for your continued interest in Holland America Line–as well as for your enthusiastic response! Nice to be valued.... was hoping that I had won :D Link to comment Share on other sites More sharing options...
ger_77 Posted July 13, 2007 #11 Share Posted July 13, 2007 Oops, I didn't see this thread and posted my reply in Laffnvegas's thread above. Guess we weren't the only ones who didn't get our names in the contest. There's always hope for the future! Smooth Sailing! :) :) :) Link to comment Share on other sites More sharing options...
Sundagger Posted July 13, 2007 #12 Share Posted July 13, 2007 Oops, I didn't see this thread and posted my reply in Laffnvegas's thread above. Guess we weren't the only ones who didn't get our names in the contest. There's always hope for the future! Smooth Sailing! :) :) :) I also received it, and posted this reply - it didn't say WHICH sweepstakes - Mexico and/or Mediterranean. Link to comment Share on other sites More sharing options...
cruznon Posted July 13, 2007 #13 Share Posted July 13, 2007 I got one also. The sweepstakes was for Mediterranean cruise. Link to comment Share on other sites More sharing options...
bobpatj Posted July 13, 2007 #14 Share Posted July 13, 2007 Oh well...none of these e-mails have come our way.:( Link to comment Share on other sites More sharing options...
Odd Ball Posted July 13, 2007 #15 Share Posted July 13, 2007 I received the one maxout posted. Link to comment Share on other sites More sharing options...
patnjohn Posted July 13, 2007 #16 Share Posted July 13, 2007 I received the survey & the above email too. I have yet to sail HAL. I do have one booked for March 2008. I agree they are updating their email address records. Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted July 14, 2007 #17 Share Posted July 14, 2007 Didn't get any e-mails concerning a survey. This doesn't surprise us as I read these threads and it seems that only selected HAL Mariners get them -- we ahve never received any surveys while others always seem to get them. Link to comment Share on other sites More sharing options...
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