Hurricane Maria

Yes - it was non-refundable. However, the airline cancelled it so they are liable. It was business too.

The reason I asked, is my friend in PR had his departure flight cancelled. I received the notification, I contacted them, after talking to the supervisor she said that he would have to contact them when he can travel. The ticket is awaiting instructions. When I hear from him I will tell him he can cancel as an option. I had made the arrangements for him.

Thanks for the heads up. They were giving me no options. It's a connection for an international flight.

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Yes - it was non-refundable. However, the airline cancelled it so they are liable. It was business too.

Anyone who rebooked a cruise for next week to replace the cancelled one? Considering that as a possibility if mine on 10/14 is cancelled. Looking to fl Cruises

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Tonight's update from the San Juan Tourism website:

If you’re thinking of visiting Puerto Rico or have travel plans booked in the coming weeks, we’re here to keep you informed.

The safety and security of everyone on the Island is our biggest priority in the aftermath of Hurricane Maria. We continue working with state and federal government agencies and collaborating with our industry partners to assess the impact and continue to provide updates to you.

Airport Updates:

The Luis Muñoz Marín International Airport (SJU) is operational again but on a limited schedule from 7:00 AM to 5:00 PM EDT until Monday, September 25.

There are approximately ten commercial flights scheduled daily:

Six American Airlines flights: five to/from MIA and one to/from PHL

One Delta flight to/from ATL

Two JetBlue flights to/from JFK

One Spirit flight to/from Orlando

International flights are expected to resume Monday, September 25.

Reservations are not being managed at the airport. Only travelers with confirmed flights should go to the airport. Travelers are encouraged to make flight arrangements by contacting airlines directly.

Airplane seat capacity is extremely limited and airlines continue to work on additional recovery flights.

Please note that all this information is subject to change. We encourage travelers to contact airlines directly, as they have the most up-to-date information specific to each traveler’s circumstances.

Lodging Updates:

While an assessment of all properties is still underway, this is what we’re able to share at this point.

The following hotels are closed and not taking new reservations until further notice. If you have an existing reservation in the coming days, please contact the hotel directly for rebooking.

Condado Plaza Hilton

El San Juan Hotel

Embassy Suites Dorado del Mar Beach Resort

Ritz-Carlton Reserve Dorado Beach

W Retreat in Vieques

Gran Melia

Coral by the Sea

The following hotels are open, but not taking new reservations prior to September 30:

Hilton Ponce Golf & Casino

El Conquistador

Las Casitas at El Conquistador

Caribe Hilton

Hilton Condado Lagoon Villa

Embassy Suites Isla Verde

Hampton Inn Isla Verde

DoubleTree Hotel San Juan

The following hotels are open, but not taking new reservations prior to October 15:

Hyatt Place San Juan

Hyatt House San Juan

The following hotel is open, but s not taking new reservations prior to October 22

Hyatt Hacienda del Mar (Dorado)

Hotel El Convento

Sheraton Old San Juan

Vanderbilt Hotel

AC Hotel in Condado

La Concha Hotel

InterContinental Hotel in Isla Verde

San Juan Marriott

The Wave Hotel

Holiday Inn Express San Juan

El Canario Inn

Coral Princess Inn

At Wind Chimes In

Verdanza Hotel

Best Western Condado Palm Inn and Suites

Comfort Inn San Juan

Hotel Miramar

Hotel Villa Montaña

If you have a trip scheduled for this upcoming week, we recommend you call your hotel or travel agent directly and consider alternative plans.

This is some contact information that may prove useful:

Hilton Hotels 1-800-445-8667 hilton.com

Marriott Hotels 1-800-721-7033 http://www.marriott.com

Hyatt Hotels 1-800-323-7249 hyatt.com

Wyndham Hotels 1-800-466-1589 wyndhamhotels.com

Puerto Rico Tourism Company Travelers Support Center:

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Tonight's update from the San Juan Tourism website:

 

If you’re thinking of visiting Puerto Rico or have travel plans booked in the coming weeks, we’re here to keep you informed.

 

The safety and security of everyone on the Island is our biggest priority in the aftermath of Hurricane Maria. We continue working with state and federal government agencies and collaborating with our industry partners to assess the impact and continue to provide updates to you.

 

Airport Updates:

 

The Luis Muñoz Marín International Airport (SJU) is operational again but on a limited schedule from 7:00 AM to 5:00 PM EDT until Monday, September 25.

 

There are approximately ten commercial flights scheduled daily:

 

Six American Airlines flights: five to/from MIA and one to/from PHL

 

One Delta flight to/from ATL

 

Two JetBlue flights to/from JFK

 

One Spirit flight to/from Orlando

 

International flights are expected to resume Monday, September 25.

 

Reservations are not being managed at the airport. Only travelers with confirmed flights should go to the airport. Travelers are encouraged to make flight arrangements by contacting airlines directly.

 

Airplane seat capacity is extremely limited and airlines continue to work on additional recovery flights.

 

Please note that all this information is subject to change. We encourage travelers to contact airlines directly, as they have the most up-to-date information specific to each traveler’s circumstances.

 

Lodging Updates:

 

While an assessment of all properties is still underway, this is what we’re able to share at this point.

 

The following hotels are closed and not taking new reservations until further notice. If you have an existing reservation in the coming days, please contact the hotel directly for rebooking.

 

Condado Plaza Hilton

 

El San Juan Hotel

 

Embassy Suites Dorado del Mar Beach Resort

 

Ritz-Carlton Reserve Dorado Beach

 

W Retreat in Vieques

 

Gran Melia

 

Coral by the Sea

 

The following hotels are open, but not taking new reservations prior to September 30:

 

Hilton Ponce Golf & Casino

 

El Conquistador

 

Las Casitas at El Conquistador

 

Caribe Hilton

 

Hilton Condado Lagoon Villa

 

Embassy Suites Isla Verde

 

Hampton Inn Isla Verde

 

DoubleTree Hotel San Juan

 

The following hotels are open, but not taking new reservations prior to October 15:

 

Hyatt Place San Juan

 

Hyatt House San Juan

 

The following hotel is open, but s not taking new reservations prior to October 22

 

Hyatt Hacienda del Mar (Dorado)

 

Hotel El Convento

 

Sheraton Old San Juan

 

Vanderbilt Hotel

 

AC Hotel in Condado

 

La Concha Hotel

 

InterContinental Hotel in Isla Verde

 

San Juan Marriott

 

The Wave Hotel

 

Holiday Inn Express San Juan

 

El Canario Inn

 

Coral Princess Inn

 

At Wind Chimes In

 

Verdanza Hotel

 

Best Western Condado Palm Inn and Suites

 

Comfort Inn San Juan

 

Hotel Miramar

 

Hotel Villa Montaña

 

If you have a trip scheduled for this upcoming week, we recommend you call your hotel or travel agent directly and consider alternative plans.

 

This is some contact information that may prove useful:

 

Hilton Hotels 1-800-445-8667 hilton.com

 

Marriott Hotels 1-800-721-7033 www.marriott.com

 

Hyatt Hotels 1-800-323-7249 hyatt.com

 

Wyndham Hotels 1-800-466-1589 wyndhamhotels.com

 

Puerto Rico Tourism Company Travelers Support Center:

 

 

 

 

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This is very informative, thanks! Interesting to see that Hyatt House and Place are listed as open but not taking reservations til Oct I had a reservation for oct 15. and they canceled it

Tonight's update from the San Juan Tourism website:

 

If you’re thinking of visiting Puerto Rico or have travel plans booked in the coming weeks, we’re here to keep you informed.

 

The safety and security of everyone on the Island is our biggest priority in the aftermath of Hurricane Maria. We continue working with state and federal government agencies and collaborating with our industry partners to assess the impact and continue to provide updates to you.

 

Airport Updates:

 

The Luis Muñoz Marín International Airport (SJU) is operational again but on a limited schedule from 7:00 AM to 5:00 PM EDT until Monday, September 25.

 

There are approximately ten commercial flights scheduled daily:

 

Six American Airlines flights: five to/from MIA and one to/from PHL

 

One Delta flight to/from ATL

 

Two JetBlue flights to/from JFK

 

One Spirit flight to/from Orlando

 

International flights are expected to resume Monday, September 25.

 

Reservations are not being managed at the airport. Only travelers with confirmed flights should go to the airport. Travelers are encouraged to make flight arrangements by contacting airlines directly.

 

Airplane seat capacity is extremely limited and airlines continue to work on additional recovery flights.

 

Please note that all this information is subject to change. We encourage travelers to contact airlines directly, as they have the most up-to-date information specific to each traveler’s circumstances.

 

Lodging Updates:

 

While an assessment of all properties is still underway, this is what we’re able to share at this point.

 

The following hotels are closed and not taking new reservations until further notice. If you have an existing reservation in the coming days, please contact the hotel directly for rebooking.

 

Condado Plaza Hilton

 

El San Juan Hotel

 

Embassy Suites Dorado del Mar Beach Resort

 

Ritz-Carlton Reserve Dorado Beach

 

W Retreat in Vieques

 

Gran Melia

 

Coral by the Sea

 

The following hotels are open, but not taking new reservations prior to September 30:

 

Hilton Ponce Golf & Casino

 

El Conquistador

 

Las Casitas at El Conquistador

 

Caribe Hilton

 

Hilton Condado Lagoon Villa

 

Embassy Suites Isla Verde

 

Hampton Inn Isla Verde

 

DoubleTree Hotel San Juan

 

The following hotels are open, but not taking new reservations prior to October 15:

 

Hyatt Place San Juan

 

Hyatt House San Juan

 

The following hotel is open, but s not taking new reservations prior to October 22

 

Hyatt Hacienda del Mar (Dorado)

 

Hotel El Convento

 

Sheraton Old San Juan

 

Vanderbilt Hotel

 

AC Hotel in Condado

 

La Concha Hotel

 

InterContinental Hotel in Isla Verde

 

San Juan Marriott

 

The Wave Hotel

 

Holiday Inn Express San Juan

 

El Canario Inn

 

Coral Princess Inn

 

At Wind Chimes In

 

Verdanza Hotel

 

Best Western Condado Palm Inn and Suites

 

Comfort Inn San Juan

 

Hotel Miramar

 

Hotel Villa Montaña

 

If you have a trip scheduled for this upcoming week, we recommend you call your hotel or travel agent directly and consider alternative plans.

 

This is some contact information that may prove useful:

 

Hilton Hotels 1-800-445-8667 hilton.com

 

Marriott Hotels 1-800-721-7033 www.marriott.com

 

Hyatt Hotels 1-800-323-7249 hyatt.com

 

Wyndham Hotels 1-800-466-1589 wyndhamhotels.com

 

Puerto Rico Tourism Company Travelers Support Center:

 

 

 

 

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Thanks for the info! We are supposed to fly to SJU on 10/12 and have a room booked at Da House. IF we are still able to fly there and go on our cruise, I imagine we will have to look for alternative reservations for our hotel.

Thanks for the info! We are supposed to fly to SJU on 10/12 and have a room booked at Da House. IF we are still able to fly there and go on our cruise, I imagine we will have to look for alternative reservations for our hotel.

I called the Comfort Inn Condado directly tonight. They answered the phone and they are up and running on a generator. They think we should be OK for our reservation on 10/13. You might want to grab a backup reservation there. I think they are still showing some rooms available. We are on Adventure 10/14 as well. Good luck!

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I called the Comfort Inn Condado directly tonight. They answered the phone and they are up and running on a generator. They think we should be OK for our reservation on 10/13. You might want to grab a backup reservation there. I think they are still showing some rooms available. We are on Adventure 10/14 as well. Good luck!

 

 

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Also on 10/14. Our 10/13 booking at Hyatt was cancelled. After seeing on the tourism post that they were open but not taking new reservations until 10/15, I called Hyatt. They did not understand why they would say that because all four hyatts are closed until 10/15 and not taking any reservations

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¡Buenas noticias!

[emoji599][emoji599]Noticias de Ultima Hora PR[emoji599][emoji599]

#HURACÁNMARÍA #PUERTORICO UPDATE 24/09/2017

Resumen de buenas noticias:

(1) Ya tenemos 25% del servicio de agua potable restablecido (325,000 abonados).

(2) Se certificó ya que las generadoras de la AEE NO sufrieron daños mayores como se pensaba, NO hay un problema de generación de energía, el problema es de distribución y transmisión (80%) del sistema caído pero las Centrales de Palo Seco y SJ están prendidas y generando, se está trabajando para pronto distribuir hasta Centro Médico y de ahí seguir.

(3) Hay un oasis de agua por cada Municipio.

(4) El Puerto de SJ está operando, llegaron varios tanqueros con diesel y gasolina y se activaron todos los carriers. Están llegando al puerto para distribuir a toda la isla comenzando por los hospitales y luego a todas las gasolineras (el gob asegura que HAY suficiente gasolina). Pronto abren los demás puertos y sabemos que ya llegaron los barcos militares de US con suficiente provisiones.

(5) El gobierno asegura que hay suficiente agua y comida. NO habrá crisis alimentaria.

(6) Los bancos abren el lunes y todos tendrán cash disponible.

Mañana habrán más buenas noticias! PR está destruido, y en proceso de reconstrucción, pero necesitamos compartir buenas noticias.

Copia y pega!

Muy buenas noticias!

Highlights in English 25 % of running water has been established.

Banks are opening Monday for cash disbursement.

The electric Generators are not as damaged as was earlier diagnosed. The work will be putting lines in place.

Each area will have water distributed, supplies are coming in there will be no hunger crisis.

Tankers have arrived for gasoline and basics needs.

And from my former colleagues.

FINALLY as of 3:30 pm Sunday.

PR AIRSPACE is OPEN FOR BUSINESS. [emoji1202] All new procedures have had to be designed after massive equipment damage in Puerto Rico and the Carribean. The new plan is extremely safe and we are ready to go. Bring in the airplanes.

Going to be a long few months at the San Juan Air Traffic Control Facilties. Stay safe everyone!

#airtrafficcontrol #FAA #sanjuan #hurricanemaria @ashleygautier @mirnin @katgievicens_ @tainocarson @mmc_1204 @charmed1hazy @prinforma

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Tonight's update from the San Juan Tourism website:

 

If you’re thinking of visiting Puerto Rico or have travel plans booked in the coming weeks, we’re here to keep you informed.

 

The safety and security of everyone on the Island is our biggest priority in the aftermath of Hurricane Maria. We continue working with state and federal government agencies and collaborating with our industry partners to assess the impact and continue to provide updates to you.

 

Airport Updates:

 

The Luis Muñoz Marín International Airport (SJU) is operational again but on a limited schedule from 7:00 AM to 5:00 PM EDT until Monday, September 25.

 

There are approximately ten commercial flights scheduled daily:

 

Six American Airlines flights: five to/from MIA and one to/from PHL

 

One Delta flight to/from ATL

 

Two JetBlue flights to/from JFK

 

One Spirit flight to/from Orlando

 

International flights are expected to resume Monday, September 25.

 

Reservations are not being managed at the airport. Only travelers with confirmed flights should go to the airport. Travelers are encouraged to make flight arrangements by contacting airlines directly.

 

Airplane seat capacity is extremely limited and airlines continue to work on additional recovery flights.

 

Please note that all this information is subject to change. We encourage travelers to contact airlines directly, as they have the most up-to-date information specific to each traveler’s circumstances.

 

Lodging Updates:

 

While an assessment of all properties is still underway, this is what we’re able to share at this point.

 

The following hotels are closed and not taking new reservations until further notice. If you have an existing reservation in the coming days, please contact the hotel directly for rebooking.

 

Condado Plaza Hilton

 

El San Juan Hotel

 

Embassy Suites Dorado del Mar Beach Resort

 

Ritz-Carlton Reserve Dorado Beach

 

W Retreat in Vieques

 

Gran Melia

 

Coral by the Sea

 

The following hotels are open, but not taking new reservations prior to September 30:

 

Hilton Ponce Golf & Casino

 

El Conquistador

 

Las Casitas at El Conquistador

 

Caribe Hilton

 

Hilton Condado Lagoon Villa

 

Embassy Suites Isla Verde

 

Hampton Inn Isla Verde

 

DoubleTree Hotel San Juan

 

The following hotels are open, but not taking new reservations prior to October 15:

 

Hyatt Place San Juan

 

Hyatt House San Juan

 

The following hotel is open, but s not taking new reservations prior to October 22

 

Hyatt Hacienda del Mar (Dorado)

 

Hotel El Convento

 

Sheraton Old San Juan

 

Vanderbilt Hotel

 

AC Hotel in Condado

 

La Concha Hotel

 

InterContinental Hotel in Isla Verde

 

San Juan Marriott

 

The Wave Hotel

 

Holiday Inn Express San Juan

 

El Canario Inn

 

Coral Princess Inn

 

At Wind Chimes In

 

Verdanza Hotel

 

Best Western Condado Palm Inn and Suites

 

Comfort Inn San Juan

 

Hotel Miramar

 

Hotel Villa Montaña

 

If you have a trip scheduled for this upcoming week, we recommend you call your hotel or travel agent directly and consider alternative plans.

 

This is some contact information that may prove useful:

 

Hilton Hotels 1-800-445-8667 hilton.com

 

Marriott Hotels 1-800-721-7033 www.marriott.com

 

Hyatt Hotels 1-800-323-7249 hyatt.com

 

Wyndham Hotels 1-800-466-1589 wyndhamhotels.com

 

Puerto Rico Tourism Company Travelers Support Center:

 

 

 

 

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Thanks. But I am confused about Sheraton Old SJ :confused:

I was able to make a reservation on their site yesterday for arrival October 6 :o

Thanks. But I am confused about Sheraton Old SJ :confused:

I was able to make a reservation on their site yesterday for arrival October 6 :o

I called Hyatt because my reservation at Hyatt Place was cancelled for 10/13 and they confirmed that all four Hyatts in SJ are closed until 10/15 due to damage

Thanks for the info! We are supposed to fly to SJU on 10/12 and have a room booked at Da House. IF we are still able to fly there and go on our cruise, I imagine we will have to look for alternative reservations for our hotel.

Da House is one of our favorite hotels. We're really hoping they made it through ok. The only reason we didn't book them for our upcoming trip is the lack of an elevator and DH had a heart attack in February. Our favorite room is on the 4th floor and I didn't want to chance it.

We're booked at Hotel Casablanca on 10/26-10/28 as we're on the 10/28 sailing of AOS. I haven't been able to reach them by phone or email. I did make a back-up reservation at Embassy Suites just in case.

Suggestion - it would be most helpful if Royal could provide a list of hotels in San Juan that it has confirmed are open and taking reservations for its sailings over the next few weeks...perhaps with the daily hurricane update?

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We are sailing on AOS 10/21. I have a reservation at Courtyard Marriott Miramar, but I haven't been able to find any information. I made a backup reservation for the airport hotel last night. I got a transaction confirmation last night, and then a reservation confirmation this morning. I can cancel without penalty up until 24 hours before we fly in. As soon as I can get word that the Courtyard is going to be open for business IF we are able to cruise, I'll cancel the airport hotel.

We are sailing on AOS 10/21. I have a reservation at Courtyard Marriott Miramar, but I haven't been able to find any information. I made a backup reservation for the airport hotel last night. I got a transaction confirmation last night, and then a reservation confirmation this morning. I can cancel without penalty up until 24 hours before we fly in. As soon as I can get word that the Courtyard is going to be open for business IF we are able to cruise, I'll cancel the airport hotel.

Have you tried calling the Courtyard?

Suggestion - it would be most helpful if Royal could provide a list of hotels in San Juan that it has confirmed are open and taking reservations for its sailings over the next few weeks...perhaps with the daily hurricane update?

 

 

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Yeah that would be helpful, IF it was accurate. They're challenged enough to keep people informed of cruise changes. Even if they tried I wouldn't expect it to be up to date or reliable.

Yeah that would be helpful, IF it was accurate. They're challenged enough to keep people informed of cruise changes. Even if they tried I wouldn't expect it to be up to date or reliable.

Totally agree, I would not trust info from Royal to be reliable.

Have you tried calling the Courtyard?

I haven't yet, but after reading the posts here, I will. Thanks!

Thanks. But I am confused about Sheraton Old SJ :confused:

 

I was able to make a reservation on their site yesterday for arrival October 6 :o

Just because the website is still operating and showing inventory, does not mean they are actually open for business. I would call, rather than rely on a website that may not have been updated since the hurricane.

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Totally agree, I would not trust info from Royal to be reliable.

Yeah, you're probably right. What was I thinking???

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I haven't yet, but after reading the posts here, I will. Thanks!

Please report back, we have used that hotel several times, and have plans to use it again in the near future.

Please report back, we have used that hotel several times, and have plans to use it again in the near future.

I called and they confirmed that my reservation for October 20th is still valid and that they will be open for business.

They were so rushed that I wasn't able to check about their status as of today.

I'm glad to know that you have stayed here several times and will stay again. We are totally unfamiliar with the area, and reviews aren't always reliable.

I called and they confirmed that my reservation for October 20th is still valid and that they will be open for business.

They were so rushed that I wasn't able to check about their status as of today.

I'm glad to know that you have stayed here several times and will stay again. We are totally unfamiliar with the area, and reviews aren't always reliable.

We choose that hotel because we use Marriott points and usually get it for free. It's not on the beach or in an especially picturesque area. However, it's been very clean, has a nice restaurant and bar on the premises, walking distance to the bus stop to Old San Juan, drug store, Subway, another restaurant.

We choose that hotel because we use Marriott points and usually get it for free. It's not on the beach or in an especially picturesque area. However, it's been very clean, has a nice restaurant and bar on the premises, walking distance to the bus stop to Old San Juan, drug store, Subway, another restaurant.

We will be arriving at 11:30 PM on Friday and sailing on Saturday, so that sounds like the perfect place for us. Thanks!

We will be arriving at 11:30 PM on Friday and sailing on Saturday, so that sounds like the perfect place for us. Thanks!

You're welcome. Also forgot to mention that it's fairly close to the pier, a short 5-10 minute taxi ride.

My family that is there has now been informed that they can not depart Puerto Rico until 10/1 at the earliest. The A/C is out at the airport, and it’s crazy crowded. A lot of people are getting bumped from inbound flights in order to fill with people who are aiding in the clean up.

Best of luck to those of you traveling.

In other news, the place we stay in Vieques (island off PR) Hix Island House weathered the storm perfectly. The bars and stores on beach, not so much :(

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