paulh84

HAL and Celebrity - and MSC to some extent have been using nearly identical graphics and colors for quite a while. This is the landing page for both lines this morning. Celebrity HAL

Since there have been some creative WAG assumptions that are morphed into "fact", name calling, referencing T&C's that do not exist (those are for the cruise line's protection, not yours, they will win that battle) and now the promise to seek out whoever is the person in this cabin, I do not think your complain will garner any more attention from Celebrity. Certainly not at the executive level. If you want the actual Terms and Conditions General Terms By submitting an Offer, Guest agrees to the terms and conditions of this Program. Offer to participate in the Program is non-transferable and applies only to the Guest and booking identified in the email invitation. Any promotions associated with the original booking will remain in effect. The Upgrade will not be eligible to receive any promotions or benefits that are applicable to the stateroom had it been originally booked at that stateroom category. Each offer is considered on an individual Offer basis, meaning that Celebrity may not invite or accept Offers of staterooms traveling together. If bookings that are traveling together are upgraded, Celebrity does not guarantee that the upgraded staterooms will be close together. The terms and conditions of your original cruise booking will remain in effect following the acceptance of an Offer or if an Offer is not accepted. This includes terms and conditions pertaining to cancellation, penalties, changes, the Captain’s Club program. Accepted offers will earn Captain’s Club points at the original stateroom category purchased, and not the category of the upgraded stateroom. Upgrade does not include any additional promotions. If you purchase an Upgrade Celebrity Cruises cannot guarantee a specific cabin number assignment within the upgraded category. Your cabin number will depend on space availability. Celebrity reserves the right to modify and change these Terms and Conditions in its sole discretion at any time without notice. These Terms and Conditions apply in conjunction with Celebrity’s cruise ticket contract, website terms of use, privacy policy, all of which are incorporated into and form a part of these Terms and Conditions. Celebrity reserves the right to cancel the Offer at any time, correct any errors, inaccuracies or omissions, and change or update fares, fees and surcharges at any time without prior notice. ©2020 Celebrity Cruises. Ships’ registry: Malta and Ecuador.

I have a few semi professional headshots that I've used since the self upload option became available and they have never retaken the photo. My passport photo is horrible as many are. I could see why they would retake them if it's anything like mine.

Read the fine print..... *St Patrick's Day (“Offer”) is available on March 17, 2024 until 11:59 PM EST (“Offer Period”) to guests booked on select sailings departing March 21 – All of open 2024, excluding Celebrity Beyond June 23rd, charter sailings and holiday sailings (“Offer Cruise”) and provides up to 25% savings off the onboard purchase price of new purchases of select goods and services in the following categories: Shore Excursions, Drinks Products, Specialty Dining, Private Experiences (available on Celebrity Ascent only), Wi-Fi, Gifts & Gear, and Photo. Offer availability and savings amount varies by product, ship, and length of sailing. Prices shown in all currencies include Offer savings. Prices shown in the following currencies also include taxes, fees, and other charges: GBP, SGD, CNY, HKD, AUD, NZD, EUR, SEK, DKK and NOK. Additional fees may apply to booking changes or cancellations. Offer is non-transferable and cannot be combined with Captain Club discounts or any other offer or promotion. Offer is subject to availability and change without notice and may be withdrawn at any time. Celebrity reserves the right to correct any errors, inaccuracies, or omissions, and change or update prices, fees and surcharges at any time without prior notice. Refer to https://www.celebritycruises.com/account/signin for full offer terms and conditions.

Figured. That makes more sense.

Did you make up the part about the “VIP” or did someone actually tell you that?

TA is correct. Getting OBC for a price drop after final payment ended in March 2022. It was temporarily offered during COVID. Today, after final payment you get nothing. You can try to pay to upgrade to a higher category only if that category is priced higher than your original category.

Corkage? Did you order a bottle?

If so what does this mean? https://seadream.com/voyages/special-offers

For the price they charge for refundable rates and no OBC from booking direct you are missing the boat by not finding a travel agency that has group rates. My most recent Celebrity booking through a TA was almost 30% less than booking direct and has $400 in OBC.

🤔 Just tell them exactly what flights you want. Are you just calling and asking for flights from point A to B? I would never do that.

You have gotten feedback in the many other times the question has been asked. No one here can give you a definitive answer. You will get at minimum the oceanview cabin you booked. You may not know your assignment for another 45-46 days.

That's due to the gift card being considered a cash equivalent. Aggregate transactions over $10,000 in a single day have to be reported with a CTR filing. You could buy 5x $2,000 gift cards but they are trying to avoid reporting it.

The Celebrity to premium and luxury line arguments always leave out important context and details. However what I was shocked at was when trying to appease some friends by checking prices on Royal Caribbean's price for a 9 night ABC cruise. To make it an even comparison to Celebrity's All Included, the price for Grandeur of the Seas, which I would likely not even entertain sailing on, was 73% higher than we paid Celebrity for Aqua Class on Eclipse.

I still find the younger cruisers are the ones that dress up more. I've never taken a tux but almost always pack a suit and a second more casual jacket. Business casual and "golf shirts" don't work for me since I am neither doing business or playing golf onboard 🤵‍♂️I use it as an opportunity to wear things I wouldn't get a chance to wear at home even though my city (Chicago) can be pretty old school formal in some places. Have fun with it. You won't feel awkward.

That's why I said "to us". YMMV. My next cruise shows a cost of $521.82. I already upgraded WiFi for $71.82. The rest of the things included have no monetary value or benefit to me. I could order room service 38 times for the difference in price before breaking even. I would be paying $460 for the illusion of faster boarding, quicker bag delivery, and a special seat in the theatre twice. We've never used priority tendering as the times often don't make sense.

If you booked with All Included as we always do the perks included are virtually useless to us.

Call and ask what they can do to get you in a group rate. You'll get a refundable deposit, classic drink package and basic WiFi at close to or lower than the NRD Cruise Only price. My most recent booking was a $1700+ difference on a seven night cruise in Aqua.

This is where a good travel agent can save you thousands $$$$ on Celebrity

Unfortunately when you cancel instead of move the date nonrefundable means nonrefundable.

I hope he didn't have to get an MBA to make such an insightful comment... Reality is the prices are high but they are in line with other cruise lines, hotel and resort spas. People will pay it so they charge it.

There isn't really anything to 'fix'. E class MDR's are open seating. One line in my experience. You may have to wait a bit at peak times even with a reservation. I personally wouldn't even bother with the reservation.

It's totally up to you and your budget. It's a frivolous expense. I stick to the usual Swedish or deep tissue which are safe choices. It is relaxing but it is over $200 more than I pay at home.

Did they actually change the target or did many of the long timers just age out of whatever the target was? If your target is 40-55 eventually people in that segment are no longer in that segment....

Celebrity's approach seems to be anything for a dollar. If they will buy it we will sell it - of course at the direction of Royal Caribbean Group. But if you follow the money this is the crucial piece. From 2017 to 2019 their occupancy was at 108%, almost at 109%. Since COVID 2023 was understandably the highest number seen since 2019 with occupancy at 105.6%, i.e. full double occupancy is 100% and anything over double, so your 3+ people in a cabin push that number above 100%. A 2.5% difference seem nominal, right? No. Currently that equates to 1.17 million cruise days. They have a gross margin yield of around $99 per cruise day x 1.17 million cruise days from that 2.5%. There is absolutely no way they aren't under pressure to close that gap and push that 100%+ occupancy number as high as they can. With Celebrity the only way to do that is full the cabins to the brim. The easiest group to target is the one they currently lack...the kids. FWIW we did see a lot of ducks on our Ascent cruise. I can be a bit of a curmudgeon before coffee but that truly is one of the dumbest things I have ever seen 🤨