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DaveFr

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  1. From my Regent invoices: ”Passport, Visa and Health Requirements Regent Seven Seas Cruises requires all travelers, including U.S. citizens, traveling abroad from or to Alaska, Canada, Mexico, Central and South America, Caribbean and Bermuda to have a valid passport. All itineraries require that passports are valid for (6) months beyond the completion of your travel. For information on obtaining or renewing a passport, visit the State Departments website at www.travel.state.gov/passport. Passport Cards or copies of Passports are not accepted.” I suggest that you or your TA contact Regent ASAP to discuss this matter. Dave PS: from what I read online, the six month rule does not apply to reentry to the US.
  2. Here are links to the detailed benefit guides for the Sapphire Reserve and Preferred cards: Reserve Preferred Dave
  3. I received an email, from Regent today regarding the December 9, 2021 Explorer cruise: “The Regent Family looks forward to welcoming you aboard in a just a few short months. As you begin preparing for your voyage, please click here or on the link below to refresh yourself on our most recent Health & Safety Protocols. “Regent SailSAFE Health & Safety Program “As a reminder, if you have not done so already, all guests are required to complete the Guest Registration process. Completing this process is simple and takes only a few minutes. Guests must visit RSSC.com/MyAccount, access the reservation and click the “Complete Guest Registration, Health Attestation & Ticket Contract” link. We’ve prepared a quick and informative step-by-step guide, which can be found here, to help. Please ensure that every guest on your reservation completes this process. “We will be back in touch approximately 30 days prior to your cruise embarkation date to provide any additional updates. In the meantime, if you have any questions, please do not hesitate to contact us using the numbers below. Our commitment is to offer you the safest and most enjoyable cruise possible — we are here to help. Sincerely, Regent Seven Seas Cruises “Regent Seven Seas Cruises Reservations Phone Numbers: • United States / Canada: 1.844.4REGENT (1.844.473.4368) or (954) 776-6123 • United Kingdom: 02380 682280 • Rest of Europe: +44 (2380) 682140 • Australia / New Zealand / Asia Pacific: 1.300.455.200 • Latin America / Brazil: 0800 400-3132 or +1 (954) 940-7486” Unless something drastic changes between now and December 9, I think the Explorer will sail. Dave
  4. I fondly remember one Europe to Miami Transatlantic with an air credit of $1300. When it was split in half, we ended up paying $650 per person for a Los Angeles to Europe business class flight. An amazing bargain. 😁 I also remember when Regent instituted the one night pre-cruise hotel for all passengers. At that time the hotel credit was a flat $300 per person which was higher probably than Regent was paying for the hotel rooms. Eventually, Regent figured out that they were giving away money and changed the hotel credit. Dave
  5. Wendy, beginning in, I believe, 2019 Regent no longer automatically splits the air credit in half if you only do Regent air one way. So, in Lonedaddy’s case, he is apparently doing the Auckland to Bali cruise in January 2023. The RT air credit for that cruise is $7000. The air credit on the Auckland flight will be $3750, which is half the normal Australia - New Zealand air credit of $7500. That leaves an air credit of $3250 for the flight home from Bali, which is half the normal Bali – Singapore area air credit of $6500. If the air credit for each segment is the same, such as a US to Europe round-trip, then the air credit is split in half if Regent air is only used one way. However, the Europe to Miami transatlantic air credit of $1300 would be split $1150/$150 if Regent air is only used in one direction. Dave
  6. Hearts51, you don’t say if you would be flying economy or business class. However, in either case, it would probably be financially advantageous to take the air credit from Regent and book your own flights. You may save hundreds of pounds and could choose the best flights from a variety of airlines. Dave
  7. Good choice Sheila. Hopefully your Horizon Suite is on deck 8 or deck 9. We’ve sailed in 992 twice and loved it. IMO, there are a couple of very minor drawbacks. With a king bed, the bedroom area is a little tight. Also, when the suite was renovated a few years ago, the safe was not enlarged as it was in most other suite categories.. Dave
  8. I agree with WesW and GOARMY. One minor correction: the laundry benefit on Regent is now better than it is on Silversea, since all Regent passengers get “free“ laundry. Dave
  9. Dave, section 1 of the ticket contract provides in part: “In addition, in the event of any conflict between the COVID-19 policies, procedures and conditions set forth in Clause 5 or elsewhere herein and as those policies, procedures and conditions are set forth at www.rssc.com/HealthSafetyProtocols, the website controls.” The website link in the Ticket Contract is to a portion of the website that includes the Sailsafe FAQs mentioned by Jennefer. So the website language, including the FAQs, has been incorporated in the Ticket Contract. Thus, there is no need to modify the Ticket Contract. Frequently modifying the ticket contract could be a logistical nightmare as it might be necessary to have all passengers acknowledge and agree to the modifications. Dave
  10. pingpong1, here’s updated language from the FAQ on the website Sailsafe section: ”If I cannot sail because I test positive for COVID-19 within three (3) days of travelling to the ship, or at the pier the day of embarkation, will I receive a refund?Guests who must cancel their cruise within three (3) days of travelling to the ship due to a positive COVID-19 test prior to leaving home, or those that test positive for COVID-19 at the pier prior to embarkation and are denied boarding, should submit an insurance claim. For guests whose claims are denied or who do not have insurance, proof of claim denial from insurance carrier and proof of a negative COVID-19 test result from a registered test provider (including the test administered at the pier) are to be submitted to guestrelations@rssc.com within three (3) months from the scheduled voyage end date, and Regent will provide a Future Cruise Credit (FCC); the FCC will post to the guest’s account within 30 days. The Future Cruise Credit can be applied to any reservation within one (1) year on any Regent voyage departing within two (2) years. Alternatively, guest may request a monetary refund to the original form of payment** on file by sending an email to guestrelations@rssc.com within three (3) months from the scheduled voyage end date. Guests who violated RSSC’s Health & Safety protocols and/or local authority regulations/procedures will receive no refunds or credits whatsoever. ** If any portion of the booking has previously applied Future Cruise Credits, those Future Cruise Credits will be reinstated to the guest’s account and are non-refundable.” It’s not crystal clear but it looks like Regent will refund or issue FCC to those who are self insured. However, keep in mind that if you used a credit card such as the Chase Sapphire Reserve card, you do have some insurance. Dave
  11. I don’t believe you are correct. As I read it, the language of the website does not address FCC’s or a refund for a positive test pre-boarding. Thus, there is no conflict and the language of the ticket contract controls. Section 5f of the ticket contract, as set forth above, provides for a FCC or a refund if certain conditions are met. Dave
  12. It’s also important to ensure that the language of the Ticket Contract does not conflict with the Sailsafe Health & Safety Program section of the website. The Ticket Contract expressly provides that if there is a conflict, the language of the website controls. Dave
  13. I know Regent flies nonstop to Europe from San Diego, Los Angeles and Vancouver. I believe they also fly nonstop to Europe from San Francisco and Seattle. Dave
  14. We’ve been in 915 a couple of times and never had any noise issues due to the proximity to the staircase. There are only a few suites forward so most people using the stairs or the elevator will walk aft. We have also been in Suite 821 on the Explorer which is in the same relative position. There were no noise issues in that suite also. Dave
  15. It’s the same time. One year in advance. Dave
  16. Marc, the SSS level is Silver. See: https://www.rssc.com/seven-seas-society/members-benefits Dave
  17. FYI, the following shower only suites are available: E - 1072, 963, 972, 871, 873 D - 1031, 1035, 1045, 1051, 1052, 1054, 1061, 951, 953, 954, 955 Dave
  18. I'm surprised no one has raised an issue about Regent breaching their ticket contract regarding the transfer from Venice to Trieste. Section 4c of the Ticket Contract states: "If the scheduled port of embarkation or final destination is changed, We will arrange transportation to the new port from the originally scheduled port." This language is not conditional and does not require use of Regent Air. Dave
  19. Assuming the procedure is still allowed, if none of the available cruises appeal to you while onboard, you can book a placeholder cruise and transfer the booking to another cruise in the future. The transfer must take place before the final payment date of the placeholder cruise. For example, I would choose the seven night Alaska cruise on May 1, 2024 as my placeholder cruise. That would give me until at least the end of 2023 to transfer to the new cruise. You will receive the proper onboard booking discount for the new cruise. Booking a placeholder cruise onboard would give me the opportunity to see the 2022 and 2023 schedule releases before I have to choose a transfer cruise. Dave
  20. I’m not sure what is happening to you but I see a post of yours in the Regent v. Oceania thread. It was posted three minutes before this message. This is posted from my iPad. Dave
  21. What is the stumbling block for ineligible Canadians? Dave
  22. Here is what the FAQ from the SAILSAFE section of the website says: What vaccines will be accepted to cruise? For ships embarking or disembarking at US ports, U.S. Food and Drug Administration (FDA) and/or World Health Organization (WHO) authorized single brand vaccination protocol will be accepted, with the final dose having been received 14 days or more prior to embarkation. Vaccines include J&J Janssen, Pfizer-BioNTech, Moderna, AstraZeneca/Oxford (also known as Covishield and Vaxzervria), Sinopharm BIBP and Sinovac. These vaccines are listed as examples. Refer to FDA or WHO websites for full approved current list. Mixed vaccination protocol will only be accepted for Pfizer BioNTech + Moderna (mRNA vaccines) with a minimum interval of 28 days between doses, and with the final dose having been received 14 days or more prior to embarkation. Individuals receiving a J&J Janssen vaccine before or after another vaccine are considered fully vaccinated two weeks after receipt of the single dose of the Janssen vaccine. All Other Vessels departing from or returning to a non US port will accept any U.S. Food and Drug Administration (FDA), European Medicines Agency (EMA) and/or World Health Organization (WHO) authorized single brand vaccination protocol will be accepted, with the final dose having been received 14 days or more prior to embarkation. Vaccines include J&J Janssen, Pfizer-BioNTech, Moderna, AstraZeneca/Oxford (also known as Covishield and Vaxzervria), Sinopharm BIBP and Sinovac. These vaccines are listed as examples. Refer to FDA or WHO websites for full approved current list. Mixed vaccination protocol will only be accepted for AstraZeneca/Oxford + Pfizer BioNTech + Moderna (mRNA vaccines) combinations with a minimum interval of 28 days between doses, and with the final dose having been received 14 days or more prior to embarkation. Individuals receiving a J&J Janssen vaccine before or after another vaccine are considered fully vaccinated two weeks after receipt of the single dose of the Janssen vaccine. I underlined they language dealing with mixed vaccinations. Hope this helps. Dave
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