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gerelmx

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Everything posted by gerelmx

  1. HAM airport says don't arrive more than 2 hours early
  2. Booked Air from HAM To DFW, with a stopover in LHR, The BA web page don't let me add my API it says there was a error (doesn't show the error) All my data is correct and it's in my BA Account. Your comments please.
  3. Celebrity Summit August 2021, our stop was cancelled due to high winds. not safe for tendering, the worst is NO money back for tax and port fees
  4. Log off and log in again, check your order history
  5. First time in my life that Celebrity will refund tax and port fee money. Several times in my reservations the taxes and port fees are higher than the current price. We have even skipped a port several times and they have not refunded us a penny Dear Guest, The Bahamian government has implemented a change to their departure tax amounts for all cruise guests visiting the Bahamas on or after January 1, 2024. As a result, we will be updating your reservation with the new amount. Your adjusted taxes and fees will reflect on your booking before your final payment due date. Bookings are being updated in phases, based on the sailing date. Your original and new tax amounts are displayed below for your convenience. There is nothing for you to do, we just wanted to keep you informed! We realize this is an unexpected charge and apologize for any inconvenience. Thank you for your understanding and we look forward to welcoming you onboard. Sincerely, Celebrity Cruises
  6. Jim do you know if Rotterdam terminal also has the conveyor belt?
  7. Flying from DFW to LHR is more expensive than to AMS, also you need a transfer to Southampton
  8. Apex has the Infinite veranda and is more expensive than the real veranda on the Silhouette.
  9. We have a B4B next year onboard the Silhouette, 3 from Rotterdam and 1 from Amsterdam. It’s only 30 minute train from one city to the other.
  10. Today X GIVES $100 BONUS ($50 per pax per cabin) and NO OBC
  11. Note that the Captains Club Discount applies over the list price it's not combinable with the pre-cruise savings
  12. It depends on many factors, last year in August 22,Summit cruise at night after Akureyri we see them, there were solar storms that favored the sighting.
  13. Don’t know first I repriced the next cruise B2B and ask to the operator can you do for this cruise a he give me the new price i say ok go ahead
  14. Past week I repriced a (Sold Out) Sunset Veranda on the Apex (2024 best of Scandinavia)
  15. My 2024 TA on the Silhouette is higher by $300 and $250 less OBC, net $550 more expensive
  16. I received this letter July 4, 2023 Dear guest, We can't wait to welcome you aboard your next voyage on Celebrity Cruises! As you prepare to set sail, we want to notify you of an update on our daily tip charges*. Daily gratuity is a service charge shared by dining, bar and culinary service staff, room attendants and other service teams. Starting July 11, 2023, the automatic daily tip charge will increase slightly per person per day. For standard rooms the charge changes from $17.50 to $18.00, for Concierge and AquaClass rooms from $18.00 to $18.50, and for suites from $21.00 to $23.00 per guest per day. If you would like to prepay your daily gratuities at the current (lower) rate before sailing, we are pleased to provide you with this opportunity. If you prefer to pay on board, our gratuity charge will be applied to your onboard account at the new rate effective July 11, 2023. For your information, other standard tipping policies remain unchanged, including: the automatically added 18% tip for spa and salon services and the 20% tip for specialty restaurants, room service, beverages* and minibar items. If you incur any of these tips, you will see them reflected as itemized charges on your receipt at the time of the transaction. To prepay your tips before you sail at the current rate, go to https://www.celebritycruises.com/account , log into your account, select “Reservations Details” and add tips. We look forward to offering you an amazing cruise experience; We can't wait to have a #JourneyWonderFULL with you on your next Celebrity Cruises vacation! Sincerely, Celebrity Cruises *Excludes guests in all rooms reserved ( i ) with the All Included rate; or (ii) in The Retreat or AquaClass categories beginning July 14, 2022. Room service and restaurant gratuities, 20% beverage package, are included in the rate for all guests on an excluded reservation.
  17. $0.50 (2.77%) increase per day
  18. Go to your X Account/Manage my reservation, at the middle/left it's your room number an category click on edit to configure the bed position Together both/together or Apart both/apart
  19. As I suspect I owe the amount deposited in excess to my CC, it is not shown in manage my reservation but Celebrity does have that debt, I call to ask about my balance for the final payment and this is greater by the amount deposited in excess, agh 😡
  20. Accounting sucks at Celebrity. On Jun/21/23 Celebrity canceled the excursion to Troldhaugen (Apex, Jun 24), the next day (22) the refund was already deposited in my CC, today they deposited the same amount again (duplicate). I already checked manage my reservation and the Cruise Planner all the balances are fine. I am sure that this will cause me a problem at the time of the final payment. I hope it is not true and that Celebrity offers another option to visit Edvard Grieg house
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