julig22

If you book onboard, they will give you a bump-up within the category. So book an obstructed OV get a window. Book a balcony, you get a better location on the ship. I don't believe that applies to anything above balcony tho. Also, book onboard is a loose description. The CruiseNext staff will usually look at your existing reservations and make pricing adjustments/upgrades. However, I have been told that they can't just do the bump-up unless there is something else changing as well, such as a price change. I also ran into a situation where they wouldn't work with an existing reservation unless I bought some CruiseNext certificates.

I rarely request my upgrade until near to or after final payment. Sometimes earlier if the cruise is looking like it's selling out. And yes, you can upgrade after final payment, I just did that recently. I usually book an obstructed OV as early as possible, then use the on-board bump-up to get an OV with a window - just as insurance in case I can't get a balcony. Then watch pricing to decide on a paid upgrade, a bid or a points upgrade. A lot depends on the itinerary as well as pricing - no way was I taking a risk on not getting a balcony when I went to Antarctica, so upgraded early. On a port intensive cruise I'll take a bigger chance.

If you book online, the $50 discount is applied to guest #1 and any latitudes discounts are also applied at that time. If you book onboard, you are charged the full amount and the $50 discount is applied to your account after you have taken the excursion.

Technically, no. But as already mentioned, they might increase the price somewhere along the way. I noticed this on some Alaska excursions for an upcoming cruise. So it's not a matter of it being more expensive once onboard, it's a matter of a price increase for that excursion. Also note that if you book onboard any Latitudes discounts are not automatically applied to your excursions - you have to let them know. Sometimes they will notice what's on your card if you show it but if you use the app or a kiosk you will have to get the price adjusted.

I do a mock booking on the website then call my pcc to complete the process. I don't know if a pcc gets a commission or just performance credits of some sort but by doing it this way I have a person that knows my preferences and is more than willing to make changes for me and answer questions. But she can't save me money, other than offer to sell me CFCs - neither can your chat person. But as with any situation, the level of service you get highly depends on the individual you are working with.

And the answer to that is also a big fat no.

No. Not unless they change the rules

Yes, it is an upgrade within a category. So obstructed OV to picture window or a better balcony. I don't know if there is anything available for above balcony. Rarely there might be an additional incentive for booking onboard. There were a couple of months last summer when there was an additional 10% discount but that was when ships weren't anywhere near capacity. And I've seen a few reports of OBC in the past. There have also been times when an onboard offer is advertised but it's really no different than the current offers - for example, TripleUp for CruiseNext was advertised as an onboard offer when it first appeared last December.

Just let them know the day before and she'll be able to request whatever she wants - within reason of course.

I've done 17 cruises with the SH benefit, most with a reduced solo supplement. Got the full SH amount on all but 1. And I got a letter explaining why. So it does happen but rarely. In theory I understand but think if they are reducing the amount they should reduce it by the %, not just cut it in half.

Yes, you obviously didn't see through the sales mumbo-jumbo. You can call it BOGO, that works as long as you understand that you get charged the full price and the OBC you get is what you use to pay for the certificates. You are incorrect in thinking that it can only be used for new cruise bookings. Certificates can be used for payment towards any booking that isn't fully paid. Whether that's because NCL considers anything not yet PIF to be a new booking (remember that you can always cancel and rebook prior to PIF) or they just don't enforce it is irrelevant - the point is that they can be applied to an existing reservation. As to value, $250 saved is $250 saved, even if it is a drop in the bucket.

NCL shuttle isn't free.

When I arrived early in Newark there was a representative at baggage claim and she took me to a waiting area. I think it may have been around 9 before the bus was supposed to arrive.

Here's what I got back when I requested a date extension We are unable to offer any extensions to these courtesy credits and apologize for any inconvenience this may cause. We trust you understand that in order to be fair and equitable to all our guests, we cannot make any exceptions to the policies in place. My response was along the lines of how is an offer with a shorter timeline, on a different ship with a different itinerary fair and equitable. From past experience, they don't tend to reply to rebuttals so we'll see.

I was booked on the Spirit for Australia in Dec 2024. There were 2 "holdouts" that weren't cancelled until later. So only those 2 cancellations got offered the Jewel instead of the Spirit for a replacement. But even Alaska on the Jewel wouldn't be very doable this late in the game - even if I wasn't already booked/fully paid for later in August anyway - and the coupon expires in February 2024, long before the 2024 Alaska season begins.

So the 20% discount I got for my cancelled Spirit cruise can only be applied to the Jewel - and the Jewel does not go to NZ/Australia. Not a happy camper, don't know what NCL was thinking. I actually think they screwed up because I believe they cancelled a couple of Jewel cruises at the same time and nobody bothered to proofread...otherwise, makes no sense whatsoever. We'll see if corporate bothers to respond. Even sadder is that I do have something booked on the Jewel but 2 months out of the timeframe for using the coupon, which is much shorter than everyone else got.

I removed the image from my post. I had already started a reply before you edited your original post.

I believe it means that the system can only accept 2 vouchers for payment at any given time. Could be CN, CF, FCC, discounts, etc. If you have other qualifying coupons, you have to make a 2nd payment.

Why does it have to happen before your card is charged, assuming you are even making a payment?

Sure. One of those CF certificates will magically reappear in your account shortly. Their payment system doesn't always check for accuracy upon initial payment. Just like if you paid using an invalid credit card - the payment goes through until it doesn't somewhere down the line.

It's all about supply and demand. I once got an upgrade 3 months out - my cabin category was sold out, I was bidding on something with a lot of vacancies. So better to accept my bid and resell my cabin. The only reason to award bids early is to shift the number of available cabins in a specific category.

Not only can't you use more than 3, unless they've extended the offer, it expired 2 days ago.

Booked through NCL. I was actually speaking with my PCC shortly after it was cancelled - before notices were even sent. And when I asked about the 20% discount she probably didn't notice it was for the Jewel, not the Spirit. And yes, not getting any notification is disconcerting - and I have sent a message to corporate. Any bets on whether or not I get an intelligent answer?

Jewel through December 2024 would be fine, since the original cruise was in December 2024. But the offer is only good for the Jewel through February 18, 2024.

Yes - thank you. So our offer is totally different - it would have been nice to have known that before I booked another cruise on the Spirit...