wineoclock

This is interesting. Dh came back from our recent Beyond cruise with an ‘unusual respiratory infection’ according to our GP., Thinking back there was a whiff but I didn’t think much of it and whenever we are in cabin have balcony doors open for air.

You were lucky. Ours (same sailing as Charla) was retreat host and was most definitely not a butler.

I love the magnets and hang up our coats or sweatshirts on them. Wish they’d work for hotel rooms also!

Can I ask if we can go to dinner earlier than our reservations? I’ve made reservations for 8.30pm (but in the unlikely event) there may be an occasion or 2 that we would prefer to eat earlier, wonder if possible or not? TIA

Thought it was good but not fantastic. But we regularly eat at Michelin restaurants and have been to San Sebastián this year. The lamb chops were amazing.

Our retreat host asked us to have it out by 10.30pm on our Beyond cruise in October as that’s when he finished his shift.

We usually go to OVC in not in a suite. I like the gluten free pizzas so generally head back there to order. It’s far quieter and advantage that apart from chef no one has touched my food! And I don’t need to use utensils others have used.

We were on Beyond in October and service ok. Not great but ok. In June on Silhouette wasn’t good. I was subsequently told that there were a lot of staff isolating so I’m sure that has an impact still on certain sailings. As for our cruise in October in a SS? well let’s just say it’s not as good as it was on our Apex cruise last year. And not what we paid for. My survey reflected that. Whether I write to HO I’m not sure. Have one more cruise booked with X in an SV, as just not paying those suite prices, for not great service. Cruise next October is Regent for first time.

We were on Beyond 20th October. The queue for Bingo sale tickets was so long and then the queue to get in. Hopefully X sees its popular and keeps it! Was on a sea day.

Date ofCruise: 20th October 2023 Ship: Beyond Cabin#: 12172 Deck #: 12 Cabin Category: Magic carpet Suite Cabin Location: Midship Bed Position: Bathroom Balcony Type: Standard Balcony/Window Size: Fairly large Balcony/Window View/Obstruction: Magic Carpet visible if on deck 14 Balcony Overhang?: Yes Magic Carpet Issues?: Not much Noise Issues?: No only when magic carpet moving and sometimes banging but not too bad WindIssues?: Only if balcony door left open a tad Connecting Cabin? Where Does it Connect?: No SuiteDetails: Large room great balcony with 2 sun loungers as well as 2 chairs and small table Advantages/Problems/Comments: Great to have large balcony when with MC obstructing view at times Would You Book It Again?: if price right. Wouldn’t pay full price I don’t think

Well I’m not keen on the new ship name. Don’t think it works with the other E class ship names, but obviously somebody at Celebrity, who is paid lots of money must think it does.

I agree with this. Include tips as standard and say they cannot be removed! We generally tip a bit extra anyway and see it as a bonus for the staff.

I was on the same sailing but unfortunately didn’t meet Charla or her husband. I can confirm that the retreat host is not a butler and none of those things promised by X materialised, for us anyway. It wasn’t the same butler experience and if I’d paid full price I’d be miffed. Charla May have a different view so am looking forward to hearing her viewpoint.

Neither. I’d want a proper balcony. So I’d probably book a different class of ship or another line if no SV or suites at a decent price.

Usually sail X. Have booked a Regent cruise next October stopping at Kusadasi. Still showing as a stop.

And also you have someone like myself, who for less than a SS, book a Regent cruise on one of their new ships. It’s not with a butler (but didn’t have that on my last cruise anyway), but concierge so hotel stay & flights included as well as excursions which would cost me more on Celebrity.

That was a direct shot across the bow and should have made X execs sit up.

Same. Started to look elsewhere. I’ll always look at Celebrity now but I’m not going to only look ar them any longer. Maybe now they can address the SS and butler issue.

We’ve only ever been escorted when we’ve had a PS.

I should also add that whatever Celebrity says, the product is most certainly diminished for SS.

Sorry I should also add Make no mistake the product is diminished for a SS. Whatever Celebrity says.

We are on Beyond and the elite breakfast has been a nice treat and finishing at a civilised 10am as opposed to Luminae 9am!

I’ve just Posted this on another thread - re sky suites. But basically I concur the service is not up my cruise last year in a CS on Apex as far as butler goes. “We are currently on Beyond in a magic carpet suite. (Guarantee) It’s fine. Not great but fine. Saw our head butler first day. If I had paid full price I’d not be happy. Have to get our own drinks. Fridge not stocked. Order room service again fine. But I miss the connection that you have with a butler. it’s definitely not the same experience whatever the spiel is. Long lines at the retreat lounge desk, whereas previously your butler would deal. It’s clear your Retreat Host is a cabin steward and no more. Id only now book a SS with either a guarantee or as move up. I would not pay full price. I would also like to know why we are paying the same gratuities as higher level suites and not getting the same service.”

We are currently on Beyond in a magic carpet suite. (Guarantee) It’s fine. Not great but fine. Saw our head butler first day. If I had paid full price I’d not be happy. Have to get our own drinks. Fridge not stocked. Order room service again fine. But I miss the connection that you have with a butler. it’s definitely not the same experience whatever the spiel is. Long lines at the retreat lounge desk, whereas previously your butler would deal. It’s clear your Retreat Host is a cabin steward and no more. Id only now book a SS with either a guarantee or as move up. I would not pay full price. I would also like to know why we are paying the same gratuities as higher level suites and not getting the same service.

Sorry but your description of the genie has made me laugh so much the like button wasn’t enough!