Divina re routing or cancellation options

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#21
Tucson, AZ
2,754 Posts
Joined Feb 2006
Originally posted by timelordjason
But there are SO MANY many many other ports in eastern there is no reason that they HAVE to choose western or just cancel. The ports we were going to are not the only ones in fact there are some eastern ports that I would KILL to visit.
AMEN. I hope MSC realizes that.
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#22
918 Posts
Joined Aug 2009
MSC Cruises

September 6 at 10:29am ·


Hurricane Irma has now been elevated to Category 5 and is strongly affecting ship operations across the entire Caribbean region. The state of emergency has been called across all of Florida and a number of islands in the area.

Due to these extraordinary circumstances, as the safety of our guests and crew is our number one priority, MSC Divina will now head directly to Miami where she will arrive in the morning of Thursday, September 7, ahead of the Port’s likely closure on Friday, to allow guests who wish to disembark to go home. As soon as the disembarkation is completed, the ship will sail to Cozumel (Mexico), beyond Irma’s reach, allowing those guests that wish to remain on board to continue their cruise. She will then stay alongside there until it is safe for her to return to Miami.


Guests who disembark on Thursday will receive a refund for the two days shortening of their cruise vacation and, in addition, will also get a voucher for a 25% discount on the price of a future MSC Cruises vacation. Guests who will continue the cruise after Thursday’s call to Miami will also receive the same voucher.


Due to the timing of Irma’s likely arrival to the South Florida coast, it will be impossible to complete the turnaround operation scheduled for Saturday, September 9. For this reason, we have taken the difficult decision of canceling MSC Divina’s next cruise originally scheduled to sail on that day. Guests scheduled to depart on this cruise will have the option to either be reprotected on another MSC Cruises vacation or receive a full refund as well as a 25% discount voucher on the price of a future cruise.


Please visit our website for most up-to-date information: https://goo.gl/iotC4Y
Should you have any other questions, please contact our call center at 1-877-665-4655.



#23
Tennessee
230 Posts
Joined Nov 2014
Originally posted by gkbiiii
MSC Cruises

September 6 at 10:29am ·


Hurricane Irma has now been elevated to Category 5 and is strongly affecting ship operations across the entire Caribbean region. The state of emergency has been called across all of Florida and a number of islands in the area.

Due to these extraordinary circumstances, as the safety of our guests and crew is our number one priority, MSC Divina will now head directly to Miami where she will arrive in the morning of Thursday, September 7, ahead of the Port’s likely closure on Friday, to allow guests who wish to disembark to go home. As soon as the disembarkation is completed, the ship will sail to Cozumel (Mexico), beyond Irma’s reach, allowing those guests that wish to remain on board to continue their cruise. She will then stay alongside there until it is safe for her to return to Miami.


Guests who disembark on Thursday will receive a refund for the two days shortening of their cruise vacation and, in addition, will also get a voucher for a 25% discount on the price of a future MSC Cruises vacation. Guests who will continue the cruise after Thursday’s call to Miami will also receive the same voucher.


Due to the timing of Irma’s likely arrival to the South Florida coast, it will be impossible to complete the turnaround operation scheduled for Saturday, September 9. For this reason, we have taken the difficult decision of canceling MSC Divina’s next cruise originally scheduled to sail on that day. Guests scheduled to depart on this cruise will have the option to either be reprotected on another MSC Cruises vacation or receive a full refund as well as a 25% discount voucher on the price of a future cruise.


Please visit our website for most up-to-date information: https://goo.gl/iotC4Y
Should you have any other questions, please contact our call center at 1-877-665-4655.



Yes this is common knowledge and is old since they have already went to Miami on Thursday. We were talking after Irma. FUTURE cruises shortly after the weather clears.
#24
4,338 Posts
Joined Jan 2014
Originally posted by timelordjason
.............. We were talking after Irma. FUTURE cruises shortly after the weather clears.
Looks like Jose has been upgraded to a Category 4 and Irma, which had been downgraded to a Cat 4, has now regained it's Cat 5 status.

As it roared in from the east, Irma ravaged small islands in the northeastern Caribbean, including Barbuda, St. Martin and the British and U.S. Virgin Islands, flattening homes and hospitals and ripping down trees.
But even as they came to grips with the massive destruction, residents of the islands faced the threat of another major storm, Hurricane Jose.

Jose, expected to reach the northeastern Caribbean on Saturday, was an extremely dangerous storm nearing Category 5 status, with winds of up to 250 kph, the NHC said on Friday.


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#25
Sweden
2,292 Posts
Joined Jul 2008
Originally posted by timelordjason
But there are SO MANY many many other ports in eastern there is no reason that they HAVE to choose western or just cancel. The ports we were going to are not the only ones in fact there are some eastern ports that I would KILL to visit.
I understand what you mean and I agree that there are many other ports they can choose.

But with a short notice it might not be possible to choose many of those ports. Maybe some of the larger ports in the eastern are needed to get help in for the destroyed areas? I don't know.

I agree with you that people book eastern if they want eastern but maybe it isn't that simple.
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Booked:
2019 MSC Divina, Caribbean, 11-nights, MSC Yacht Club deluxe suite (16027)

Completed:
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#26
Tennessee
230 Posts
Joined Nov 2014
Originally posted by sverigecruiser
I understand what you mean and I agree that there are many other ports they can choose.

But with a short notice it might not be possible to choose many of those ports. Maybe some of the larger ports in the eastern are needed to get help in for the destroyed areas? I don't know.

I agree with you that people book eastern if they want eastern but maybe it isn't that simple.
I understand the short notice thing i mean for cruises beyond the hurricanes not in the next couple week but from a month or two from now. i understand that right now they have to do what they can
#27
Ontario
132 Posts
Joined Jul 2016
Hi, we're on Divina in November, we are already assuming St Martin will be scrubbed. But we'll be really disappointed with an extra sea day.
Fantasia is cruising the Leeward islands in December etc, can we expect one of these ports to be put in as an alternative to St Martin?
#28
Ontario
132 Posts
Joined Jul 2016
Originally posted by timelordjason
Who even knows if the miami port will still be there after saturday?
NCL have cancelled all Miami sailings until further notice.
#29
Near Tampa, Florida
3,415 Posts
Joined Nov 2008
Just read today on another site from someone onboard the Divina:
Written Sunday:

"This was written on The Captain just gave his next update. Port of Miami is flooded. We were supposed to leave Cozumel at 11pm tonight. Then it was changed to 7am tomorrow morning. Now it has been changed to 3pm tomorrow afternoon" (MONDAY)










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#30
6,520 Posts
Joined Feb 2008
Originally posted by ssmea03
NCL have cancelled all Miami sailings until further notice.
Where are you seeing that NCL has cancelled all Miami sailings and by "all" how far out are you saying? They cancelled the ones over the weekend but as of now the NCL page says Escape is heading towards Miami (as of 12 pm yesterday). Escape is on the move to somewhere while Divina is still in Cozumel.

NCL did move all Eastern sailings to Western through at least November.

I'll check the NCL boards to see what info is over there.

ETA: Looks like and reports are that Escape did a CTN overnight and is heading back to Cozumel. Also looks like one of the RCCL ships did the same thing.
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#31
Northern Ireland
140 Posts
Joined Oct 2016
Originally posted by ssmea03
NCL have cancelled all Miami sailings until further notice.
Sailings over the weekend and early part of the week were cancelled but there's no indication anything else cancelled. No reports on the NCL boards (they're a fiesty bunch on there ).


It has been announced Port Miami will reopen today (12th) with Divina and 5 others due back. With Miami still under curfew, residents advised not to return yet, power remains out and a clean up operation only just underway I'm not sure how those disembarking are going to manage or arrange any onward travel.
#32
6,520 Posts
Joined Feb 2008
Originally posted by CruisingFox27
Sailings over the weekend and early part of the week were cancelled but there's no indication anything else cancelled. No reports on the NCL boards (they're a fiesty bunch on there ).


It has been announced Port Miami will reopen today (12th) with Divina and 5 others due back. With Miami still under curfew, residents advised not to return yet, power remains out and a clean up operation only just underway I'm not sure how those disembarking are going to manage or arrange any onward travel.
Right, no reports of any other NCL sailings being cancelled other than what was announced mid last week.

Right now, if info is correct, Divina, Escape, and one other Carnival ship huddled sailing NE just off Cancun so probably a day or two before they get into Miami. NCL offices don't open until at least tomorrow so I doubt any earlier than that for NCL and guessing Divina will be Wed. or Thurs. as well.
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#33
16 Posts
Joined Jan 2008
Updated itinerary for Divina 9/16 sailing: https://www.msccruisesusa.com/en-us/...r-updates.aspx


16 September 2017 7:00 PM* Miami (United States)

17 September 2017 - - At sea

18 September 2017 10:00 AM* 6:00PM* Montego Bay (Jamaica)

19 September 2017 08:00 AM* 4:00 PM* Georgetown (Cayman Is.)

20 September 2017 10:30 AM* 6:30:PM* Costa Maya (Mexico)

21 September 2017 - - At sea

22 September 2017 11:00 AM* 6:00:PM* Nassau (Bahamas)

23 September 2017 07:00 AM* Miami (United States)
#35
Near Tampa, Florida
3,415 Posts
Joined Nov 2008
Now that we know the Divina is scheduled to sail on Saturday, we're thinking best way to handle getting from Tampa area to Miami. Our plan had been to drive to Naples, stay overnight and then do Alligator Alley on Saturday morning.

Wondering how jammed the roads will be with the evacuees returning. Guess we'll just have to deal with heavy traffic if still there this weekend.

Since we were lucky enough to be totally spared Irma's wrath, this is the least of my problems....So thankful.
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#36
9 Posts
Joined Feb 2014
Davina 16 Sep itinerary change. Changes in RED

16th September 2017
Miami (United States)
17th September 2017
At sea
18th September 2017
Montego Bay (Jamaica) was Sea Day
19th September 2017
Georgetown (Cayman Islands) was St Maartan
20th September 2017
Costa Maya (Mexico) was San Juan
21st September 2017
At sea
22nd September 2017
Nassau (Bahamas)
23rd September 2017
Miami (United States)
#37
Orlando, FL
1,940 Posts
Joined Jul 2005
Originally posted by tbmrt
Now that we know the Divina is scheduled to sail on Saturday, we're thinking best way to handle getting from Tampa area to Miami. Our plan had been to drive to Naples, stay overnight and then do Alligator Alley on Saturday morning.

Wondering how jammed the roads will be with the evacuees returning. Guess we'll just have to deal with heavy traffic if still there this weekend.

Since we were lucky enough to be totally spared Irma's wrath, this is the least of my problems....So thankful.

Naples is a mess. If you are going to pay and stay in a hotel anyway, you might want to find a Miami based one. That way even if it takes a long time to get across the alley on Friday you KNOW that you will eventually make it and you can sleep in a bit on Saturday. The Miami hotels should be operational by then.
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#38
40 Posts
Joined Aug 2017
I have had an e mail form my hotel in Miami saying all okay. Also we had a bay cruise booked to look at the posh houses! they also e mailed us today to see if still going ahead so Miami cant be all that bad.
I assumed it would cancel !

Can now get excited again about my first cruise
#39
United States
14,279 Posts
Joined Aug 2013
Originally posted by tbmrt
Now that we know the Divina is scheduled to sail on Saturday, we're thinking best way to handle getting from Tampa area to Miami. Our plan had been to drive to Naples, stay overnight and then do Alligator Alley on Saturday morning.

Wondering how jammed the roads will be with the evacuees returning. Guess we'll just have to deal with heavy traffic if still there this weekend.

Since we were lucky enough to be totally spared Irma's wrath, this is the least of my problems....So thankful.
Would advise to look for hotel on east coast anywhere between West Palm and Miami with power and make that your destination for a Friday precruise. West coast harder hit, Naples badly. East coast better but many places still without power. As evacuees return traffic and hotel situations could become more difficult. Still some fuel supply problems so be mindful along the way. Alligator Alley too risky to come from southwest coast, IMO. Let us know what you decide and how you make out
#40
Curacao, Netherlands Antilles
2,971 Posts
Joined Mar 2008
If you choose to cancel, will MSC give you price protection?
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