Posted January 3rd, 2018, 02:08 PM
We just got back off a 20night TA Costa Cruise and loved it.Wow! Becareful you could be soon getting hate mail because you like Costa (as I do).
Service on board was great and efficient. I read all the reviews I could find about theDeliziosa and their TAs in general and here are some of the things that havechanged. The common restrooms were allvery clean and well stocked. The nightlyshows were very good and we only missed one or two. Yes, the main language onboard was Italian,but then the 2nd was usually English. A daily Ship Events paper was in English andthe menus were in English as well. Weate most of our meals in the main dining room on deck two, but also tried thebuffet a few times. Dining at the buffetwas like WalMart on Black Friday. Thiswas not Costa’s fault but our fellow passengers.
We met other passengers that had been on other Costacruises; some as many as 11 times. Weasked them what had changed and most said was the details. Things seemed worn and dirty, like where youwould put your hand on an upholstered chair. Most guests were charged for water, but US guests were not. German travel companies from what we heardhad sued Costa about their automatic tipping policy and won. Therefore, theGermans tip on service and are not automatically charged. We did not purchase a drink package but drankdailyJ
In German the "automatic service charge" is included in the price we pay, there is no need to tip extra - unless the staff when above and beyond the call of duty.