DaveOKC Posted December 13, 2012 #1 Share Posted December 13, 2012 The FedEx man just delivered a package from HAL. It contained a blue collector dinner plate of the Eurodam! We just (Dec 8) returned from a cruise on the Eurodam and I sent an email to HAL expressing the fact that it was a great cruise on a fine ship, with a fantastic crew. I really sent it to them to name a couple of crew members who did a great job IMO. It was quite a surprise and quite unexpected - a nice touch by HAL to send this to me for my comments. DaveOKC Link to comment Share on other sites More sharing options...
aliaschief Posted December 13, 2012 #2 Share Posted December 13, 2012 Very nice indeed.:) Link to comment Share on other sites More sharing options...
vicocala Posted December 13, 2012 #3 Share Posted December 13, 2012 Very nice, I am sure they would much rather get nicey nice letters than what they probably usually get. Link to comment Share on other sites More sharing options...
jtl513 Posted December 13, 2012 #4 Share Posted December 13, 2012 Uh-oh ... I get a feeling that HAL is suddenly going to start getting a lot of glowing letters! :D:D Link to comment Share on other sites More sharing options...
cmdchiefthom Posted December 13, 2012 #5 Share Posted December 13, 2012 That is certainly a very nice gesture.;) Link to comment Share on other sites More sharing options...
DaveOKC Posted December 13, 2012 Author #6 Share Posted December 13, 2012 Uh-oh ... I get a feeling that HAL is suddenly going to start getting a lot of glowing letters! :D:D I doubt that they will send this type of thing to everyone who sends in a letter. Its likely based on your travel with them (we did 3 cruises in 2012) and your other correspondence with them (I have been known to send complaint type letters and others that offer suggestions (long story)). DaveOKC Link to comment Share on other sites More sharing options...
JimnKaren Posted December 13, 2012 #7 Share Posted December 13, 2012 I am a letter writer (ask my wife about it sometime) and have complimented and complained to several cruise lines about various things. What you got is truly unexpected and a super gesture on the part of HAL. Jim Link to comment Share on other sites More sharing options...
jtl513 Posted December 13, 2012 #8 Share Posted December 13, 2012 I doubt that they will send this type of thing to everyone who sends in a letter.Of course not. I was just kidding. That's what I meant by " :D:D " Link to comment Share on other sites More sharing options...
Typhoon1 Posted December 14, 2012 #9 Share Posted December 14, 2012 Very nice. Another way to keep a customer loyal. Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted December 14, 2012 #10 Share Posted December 14, 2012 That is a very nice gift!! There was a time when we did 4 and 5 cruises a year -- 60 - 90 days a year. Never thought about sending complimentary leters -- just did the compliments on the comment cards at the end of the cruise. Link to comment Share on other sites More sharing options...
Typhoon1 Posted December 14, 2012 #11 Share Posted December 14, 2012 There was a time when we did 4 and 5 cruises a year -- 60 - 90 days a year. Never thought about sending complimentary leters -- just did the compliments on the comment cards at the end of the cruise. Just think of all the plates you could have acquired by now. :D:D Link to comment Share on other sites More sharing options...
KirkNC Posted December 14, 2012 #12 Share Posted December 14, 2012 Very nice but now we all are going to send in letters :p. Link to comment Share on other sites More sharing options...
sail7seas Posted December 14, 2012 #13 Share Posted December 14, 2012 Very nice. :) Enjoy it. We have a collection of the plates and I enjoy displaying them on a long counter on plate holders. Link to comment Share on other sites More sharing options...
PathfinderEss Posted December 14, 2012 #14 Share Posted December 14, 2012 Uh-oh ... I get a feeling that HAL is suddenly going to start getting a lot of glowing letters! :D:D You think? Kidding aside, that was pretty nice of Hal to do but it was also nice that you made the effort to write a positive letter.:) Link to comment Share on other sites More sharing options...
DaveOKC Posted December 14, 2012 Author #15 Share Posted December 14, 2012 You think? Kidding aside, that was pretty nice of Hal to do but it was also nice that you made the effort to write a positive letter.:) Thanks - I used to work at retail and I know how tough it can be to deal with the public, so I like to provide positive feedback to folks when I see them doing a good job. DaveOKC Link to comment Share on other sites More sharing options...
Salacia Posted December 14, 2012 #16 Share Posted December 14, 2012 Very nice but now we all are going to send in letters :p. Not me. Two voyages on the Veendam in 2012. I didn't send any letters of complaint, and certainly had no reason to send in letters of praise. Link to comment Share on other sites More sharing options...
dobiemom Posted December 14, 2012 #17 Share Posted December 14, 2012 Very nice! :) Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.