Has anyone had issues with their $2.99 bottled water order once on board?

[sanmarcosman]

....and it is being answered. When people say they received it means there is not an issue as the OP described.

so it's a non-issue issue by that logic ;)

[jimbo5544]

so it's a non-issue issue by that logic ;)

 

 

The only way to know if there was any issues is to get feedback, otherwise how would the op know anyone read the post

[sanmarcosman]

The only way to know if there was any issues is to get feedback, otherwise how would the op know anyone read the post

One only has to look at the number of views a post has received to know people are reading the thread.

[jimbo5544]

Read above.

 

 

I did not say I doubted the op just that it was my first impression when reading the post. That being said I have never experienced anything but pure professionals at guest services.

Edited July 8, 2015 by jimbo5544

[joepeka]

I'm not sure how to link from my phone. Look for "Paradise cruise July 2-6"

 

Here is the thread with the water delivery issue:

 

http://boards.cruisecritic.com/showthread.php?t=2231085&highlight=paradise

[CAnative1]

The question is has anyone had ISSUES.

 

 

 

Someone got up on the wrong side of the bed. Not being the OP, why does it bother you so much that people are reporting positive experiences?

[Brighton Line]

Well if I didn't get my pre purchased water, why not execute the vacation guarantee?

I'm sure you will get some water then!!

[ChaplainPagne]

I actually do have a serious issue with my water delivery. I pre-ordered it online but I don't sail until September 19th so I haven't gotten it yet and I'm getting pretty thirsty.

[RuthlessBoss]

 

Someone got up on the wrong side of the bed. Not being the OP, why does it bother you so much that people are reporting positive experiences?

 

It didn't bother him. I see what was referenced and it was the title wording (not the inside content). See post #20 for my thoughts.

[addictaftermagic]

On the Freedom last week. Pre-ordered 2 12 packs and received only 1. Went to guest services several times and never received it. Was told I could order thru room service. When I called them they said I could only order individual bottles. Was hoping to just order it for the 4.99.

[ChaplainPagne]

On the Freedom last week. Pre-ordered 2 12 packs and received only 1. Went to guest services several times and never received it. Was told I could order thru room service. When I called them they said I could only order individual bottles. Was hoping to just order it for the 4.99.

 

did you not have your receipt? that shows up on carnival.com - so if you ordered two, you could show them in the website where you ordered two... i don't understand why they would give anyone a hard time over 2 dollars...

[guxu]

I ordered the water (for my sailing in 3 days). Because of this thread, I went to carnival web site and checked my booking. But I did not see anywhere mentioning I bought water. Where can I check that instead of calling them?

[taylor1293]

I did not say I doubted the op just that it was my first impression when reading the post. That being said I have never experienced anything but pure professionals at guest services.

 

 

:) just helping to clarify. I agree about guest services.

[taylor1293]

Here is the thread with the water delivery issue:

 

 

 

http://boards.cruisecritic.com/showthread.php?t=2231085&highlight=paradise

 

 

Thank You :)

[taylor1293]

I actually do have a serious issue with my water delivery. I pre-ordered it online but I don't sail until September 19th so I haven't gotten it yet and I'm getting pretty thirsty.

 

 

This is a serious issue!

[jimbo5544]

:) just helping to clarify. I agree about guest services.

 

 

Understand

[taylor1293]

On the Freedom last week. Pre-ordered 2 12 packs and received only 1. Went to guest services several times and never received it. Was told I could order thru room service. When I called them they said I could only order individual bottles. Was hoping to just order it for the 4.99.

 

 

Did they say why they wouldn't complete your original order?

[taylor1293]

I ordered the water (for my sailing in 3 days). Because of this thread, I went to carnival web site and checked my booking. But I did not see anywhere mentioning I bought water. Where can I check that instead of calling them?

 

 

It doesn't show on my booking either. I have an email confirmation but that is all.

[ChaplainPagne]

it floors me that you had a confirmation email and guest services would still not give you what you paid for. or would even question it. It's 2 dollars. surely they have more important things to worry about?

[LAI]

hmm...i just placed an order (only one 12-pack) online for our Breeze cruise leaving this Sunday, received a confirmation email but I don't see it in my online booking. I guess I should take a printout of my email confirmation - just in case..

Edited July 8, 2015 by LAI

[ScottsSweetie]

It doesn't show on my booking either. I have an email confirmation but that is all.

 

hmm...i just placed an order (only one 12-pack) online for our Breeze cruise leaving this Sunday, received a confirmation email but I don't see it in my online booking. I guess I should take a printout of my email confirmation - just in case..

 

I'm not sure that Bon Voyage purchases have ever shown up in your booking.

 

We have ordered alcohol from them for the last half dozen or so cruises. I have never seen it in my booking info. I always carry a copy of my email confirmation with me (but have not needed it yet).

[jimbo5544]

I'm not sure that Bon Voyage purchases have ever shown up in your booking.

 

We have ordered alcohol from them for the last half dozen or so cruises. I have never seen it in my booking info. I always carry a copy of my email confirmation with me (but have not needed it yet).

 

I think you are correct.

[Jamman54]

What brand is this water?

 

Our's was Crystal Geyser. We ordered two 12 pks, and though it was not in our cabin when we boarded, it was delivered before the muster drill.

[Jamman54]

I'm not sure that Bon Voyage purchases have ever shown up in your booking.

 

We have ordered alcohol from them for the last half dozen or so cruises. I have never seen it in my booking info. I always carry a copy of my email confirmation with me (but have not needed it yet).

 

That is correct. Bringing a copy of your email confirmation is the thing to do.

[elliair]

I read on another thread that someone who pre-ordered the $2.99 bottled water didn't receive it in their cabin. Even when they presented Guest Services with the receipt they wouldn't fill their order. Has anyone else not received their water in their cabin?

 

I purchased my water order and I used a CC. The person who did not get their order and was charged for it, can dispute it with their CC company. Unusual to have a receipt and Carnival refuses to fill it.