ml64 Posted April 13, 2004 #1 Share Posted April 13, 2004 Looking for some advice/info from the experts...cruisecritic members of course. We're booked on 10/23/04 Caribbean Princess. Long story short, when I found a slightly cheaper price along with a $100 shipboard credit from one on-line TA for our already booked cruise (I have to admit all other on-line prices were higher than our usual local TA), I contacted our regular TA. She told us that we indeed have a $100 shipboard credit from her (funny how she never mentioned this before). Anyway, no credit appears on our personalizer and she said that the credit appears in her "system". Just wondering if anyone else ever ran into this problem. Not trying to be too cheap but it's $100 I can spend on me . 10/23/04 Caribbean Princess Golden Princess 10/19/03 Grand Princess 10/20/02 Link to comment Share on other sites More sharing options...
srphnx Posted April 13, 2004 #2 Share Posted April 13, 2004 Do not fear, the credit will show up on your ships charge account when you go aboard. They don't normally show up in personalizer but when you get your cashless card it will have a +$100 on it rather than the usual zero. <FONT color=red>Alaska</FONT> Diamond Princess 05/04 Mercury 06/02 Rhapsody o.t. Seas 05/98 Legend o.t. Seas 09/95 <FONT color=red>Mexican Riviera</FONT> Diamond Princess 04/04 Sea Princess 01/02 Vision o.t. Seas 04/02 Star Princess 12/02<FONT color=red> West Coast-Baja Mexico</FONT> Ecstacy 09/01 Vision o.t. Seas 10/02 <FONT color=red>Eastern Carribean</FONT> Century 12/97 <FONT color=red>Western Carribean</FONT> Century 9/96 Link to comment Share on other sites More sharing options...
jhannah Posted April 14, 2004 #3 Share Posted April 14, 2004 Personally, I would insist on getting it in writing from your TA. 'Vegas Jim Link to comment Share on other sites More sharing options...
srphnx Posted April 14, 2004 #4 Share Posted April 14, 2004 vegas jim is correct writing is better, mine alwasy show up on the statement/bill I get from the TA, but that doesn't bind Princess to something from the TA's agency. Again, not likely to be a problem. <FONT color=red>Alaska</FONT> Diamond Princess 05/04 Mercury 06/02 Rhapsody o.t. Seas 05/98 Legend o.t. Seas 09/95 <FONT color=red>Mexican Riviera</FONT> Diamond Princess 04/04 Sea Princess 01/02 Vision o.t. Seas 04/02 Star Princess 12/02<FONT color=red> West Coast-Baja Mexico</FONT> Ecstacy 09/01 Vision o.t. Seas 10/02 <FONT color=red>Eastern Carribean</FONT> Century 12/97 <FONT color=red>Western Carribean</FONT> Century 9/96 Link to comment Share on other sites More sharing options...
Italy52 Posted April 14, 2004 #5 Share Posted April 14, 2004 We got a $100 shipboard credit from our TA. Did not show up on cruise personalizer. However, it did show up on our Princess tickets ($50 for my husband and $50 for me) and it also appeared on our final on-board billing statement. Link to comment Share on other sites More sharing options...
kruisey Posted April 14, 2004 #6 Share Posted April 14, 2004 My shipboard credit does show up on my billing summary on Cruise Personalizer.I booked directly with Princess. Link to comment Share on other sites More sharing options...
phabric Posted April 14, 2004 #7 Share Posted April 14, 2004 Our onboard credits does not show on the Personalizer so I called Princess and they were on their records. Call Princess to make sure. Link to comment Share on other sites More sharing options...
mii Posted April 14, 2004 #8 Share Posted April 14, 2004 If shipboard credits come from your t.a. they will show up on your cruise tickets. That is the first thing I do when getting the tickets is check that. Thank goodness, it has always been there. But if it did not call the t.a. right away. Marilyn Link to comment Share on other sites More sharing options...
ml64 Posted April 14, 2004 Author #9 Share Posted April 14, 2004 Thanks to all for the info, ideas and reassurances . You're the best! 10/23/04 Caribbean Princess Golden Princess 10/19/03 Grand Princess 10/20/02 Link to comment Share on other sites More sharing options...
bunky144 Posted April 14, 2004 #10 Share Posted April 14, 2004 We had ship board credit both from our previous onboard booking and our new booking with our TA, I too could not find them on the web site but upon calling princess they assured me they were on my account for the cruise. I am going to take my paper work from my booking and the confirmation from my TA just in case. Link to comment Share on other sites More sharing options...
Tyffni Posted April 14, 2004 #11 Share Posted April 14, 2004 We cruise July 3rd...when should I get all of our documents? Our honeymoon cruise!! Link to comment Share on other sites More sharing options...
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