Cancelling excursions

[LetsTango]

If I pay for an excursion and later decide I don't want it, can I cancel it and get a refund? 

[MalleyCat]

Yes. I just did this, it took a few days for my credit card to get credited.

[mrpayroll]

Yes , but there is a limit to as how late you can cancel. 

[coevan]

even private excursions are refundable

[LetsTango]

How late  could i cancel? 

[Lottacruises]

Carnival states up to 24 hours before the excursion, some people commonly quote before the cruise..

 

Keep in mind they will refund to the method you paid for it. Gift card could take some time to receive the refund....

[LetsTango]

Thank you everyone!!

[ABQrobin]

We have cancelled as late as the night before, onboard the ship due to a headcold.  Full refund, but I think it was as OBC.  

[Number12]

We recently cancelled an excursion on the Glory, more than 24 hours in advance, and were charged either 15% or 25% of the price of the excursion.  We have done this is the past and weren't charged, so maybe the policy has recently changed?

[Number12]

Okay you got me curious so this:

 

Shore Excursion Cancellation and Refund Policy
Shore excursions may be cancelled by Carnival or the Tour Operator for any reason whatsoever. In the event of cancellation your sole recourse is a refund of the amount paid for the cancelled activity.

Excursions and performances may be canceled or modified depending on the number of guests participating. Some excursions require a minimum number of guests to operate. If this minimum is not met, excursions may be cancelled by the Tour Operator and full refunds will be issued.

Sometimes the weather does not realize that our guests are on vacation and subsequently forgets to cooperate. It should be noted that excursions operate rain or shine. At times, tour operators will cancel particular excursions due to weather-related safety considerations. In this instance, refunds will be made for guests holding tickets on a cancelled excursion, and all efforts will be made to accommodate guests on an alternate excursion.

For online cancellations of excursions or Carnival LIVE purchases that occur before the cut-off window (24 hours prior to sailing), a full refund will automatically be posted to the credit card that was used to pay for the shore excursion order, regardless of whether the person who made the purchase is sailing. Please allow 7-10 business days for the credit to post to your account. No changes can be made after the cut-off window until sailing and must be approved by the Shore Excursion Manager onboard. For cancellations made once onboard, any refunds will be made to the Sail and Sign account of the order’s contact person, not the original credit card used to secure the online order. This condition applies even in the event that shore excursions were purchased as a gift by someone who is not sailing.

In the event of a cruise booking cancellation before the 24 hour cut-off window, a full refund will automatically be posted to the original credit card used to pay for the order. If the designated contact person on a shore excursion order must cancel their cruise booking and the remaining guests who are sailing would like to retain the shore excursion order, a new contact person needs to be assigned.  If a designated contact person cancels and does not reassign the responsibility, the associated shore excursion orders will automatically be cancelled and refunded.

Cancellations made once onboard are subject to a 25% cancellation charge. . A refund, less any applicable cancellation charges, will be applied to the designated contact person’s sail and sign account. Carnival will only offer shipboard credit for shore excursion order refunds, but note any credit not utilized by the end of your cruise will be refunded via check to the order’s designated contact person on the morning of debarkation.  However, within 24 hours of arrival in port where the shore excursion is to occur, orders become non-refundable.

Guests are encouraged to purchase Carnival’s Cruise Vacation Protection Plan to cover any eligible non-refundable shore excursion or Carnival LIVE cancellation charges. 

[dmdiver]

My hubby & friend cancelled their dive excursion and received full refund as onboard credit.  The dive had been booked & paid for prior to the cruise.  I know it was less than 24 hours prior to port arrival, so I was really surprised that no penalty was assessed.  Maybe the staff has some discretion or maybe they just didn't know their own policy.

[Kudos2Fly]

We did this once cancelled while on board for an excursion we booked prior to sailing. We were charge $40.