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Help signing in on mobile

kbklcamp
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kbklcamp

kbklcamp

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Posted

Hello.  I can always sign onto CC w my laptop, but am always shut out on my phone and iPad. Most of the time I can read threads on my phone and iPad, but I cannot comment or open some things.  I think I have a lot of sign in names from trying many times to get in.  Does anyone know how I can fix this?  Thank you.  Beth

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gnome12 Excellent Advice! Rare

gnome12

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36 minutes ago, kbklcamp said:

Hello.  I can always sign onto CC w my laptop, but am always shut out on my phone and iPad. Most of the time I can read threads on my phone and iPad, but I cannot comment or open some things.  I think I have a lot of sign in names from trying many times to get in.  Does anyone know how I can fix this?  Thank you.  Beth

Are you trying to use the app? If so, it has not worked since the update last October.

 

Try using your mobile browser.

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BCCRUSINGCOUPLE

BCCRUSINGCOUPLE

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Well I have been able to use tapa talk here and there. It works for awhile then crashes. I have to delete tapa talk and re install. And works again for awhile. If you do this you. Need to sign out of cc and also delete any history as well ok your phone for it to work.


Sent from my iPhone using Tapatalk

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gnome12 Excellent Advice! Rare

gnome12

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Posted (edited)
3 hours ago, Bollinge said:

I have been unable to sign on to the app for months. If I then go to ‘web view’ in the app I am immediately recognised and can carry on as normal. 

 

It’s not good enough.

The app is NOT compatible with the new software which was introduced last October. When you go to web view you are using a mobile browser. (I don't understand why the app is still showing up in the app store, but that seems to be an issue with the app developer, not CC.)

 

As stated, they are working on a new app, but there is no ETA. (I'm not sure how much effort they are putting into it; but the priorities are their choice.) Using the mobile browser works fine.

Edited by gnome12
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broberts Excellent Advice! Rare

broberts

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4 hours ago, kbklcamp said:

I appreciate all your answers.  I don't understand why the mobile app isn't a priority.  Thank you for your responses and I am glad I'm not alone wishing I could still enjoy the app.

 

Since full functionality is available using one's browser I fail to see why the comparatively few users that refuse to use a browser should have priority.

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Charles4515

Charles4515

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13 hours ago, broberts said:

 

Since full functionality is available using one's browser I fail to see why the comparatively few users that refuse to use a browser should have priority.

 

Apps function better on a small screen than a browser. That is why mobile apps were invented for smartphones. Mobile apps work better on smartphones than using the browser. It’s not a matter of priority, many Cruise Critic members were using the Cruise Critic app or Tapatalk. I used Tapatalk instead of the CC app only because I used Tapatalk for five other forums. The CC App was a subset of Tapatalk. The other forums still work excellently. That functionality was taken away for Cruise Critic. It can be restored if the will was there to restore it. It is apparent the business for some reason does not have the will. That is short sighted because these days many users primary device is a smartphone not a computer. Having an app should be a priority. 

Edited by Charles4515
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Turtles06 Great Review Rare

Turtles06

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3 hours ago, 1025cruise said:

I use the browser on my phone and have no issue. 

 

Then again, I never used the app to begin with. I find the new format easier with the browser than the old.

 

Same here. I never used the app before, and have no issues with using the browser on my mobile devices. 

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BCCRUSINGCOUPLE

BCCRUSINGCOUPLE

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3 hours ago, Turtles06 said:

 

Same here. I never used the app before, and have no issues with using the browser on my mobile devices. 

I have never used the browser however after using tapa talk and trying the browser of more people used tapa talk they would never use the browser. 

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BCCRUSINGCOUPLE

BCCRUSINGCOUPLE

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The first love is the deepest.  :classic_biggrin:

Agreed I have been successful to get tapa talk to work

First sign out of cc. Second delete tapa talk app. Then clear history in safari re install tapa talk and sign in. If faiks try again. It does work but it seems to last only about a day then you need to do it again.


Sent from my iPhone using Tapatalk
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BCCRUSINGCOUPLE

BCCRUSINGCOUPLE

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That's very good news.  Hasn't worked yet for me, but I appreciate the encouragement.

Just delete tapa talk then re install the click the logon in tapa talk for cruise critic log in once you hit the login give it 20’seconds then you will see it works.


Sent from my iPhone using Tapatalk
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