LuCruise Posted May 18, 2020 #26 Share Posted May 18, 2020 39 minutes ago, Flatbush Flyer said: At about 2:30 PM Pacific on Monday, May 18, 2020, email notifications for subscribed threads restarted. Thanks to CC folks! Same...I have first one at 3:13pm. Not sure they are all coming in, but I do have some CC emails. now. Yah. Only thing I noticed though is that if I select ht "Go to this Post" button, it brings me to the main CC forum page instead of the actual post, but I'll take it. Also, cc responded to my email earlier, which I really appreciated. Link to comment Share on other sites More sharing options...
CC Help Jenn Posted May 19, 2020 #27 Share Posted May 19, 2020 Thanks all - Notification emails should be restored. If you are not receiving them now, there may be something else going on 🙂 Email us if so 1 Link to comment Share on other sites More sharing options...
Rare h20skibum Posted May 19, 2020 #28 Share Posted May 19, 2020 Was receiving them last night and this morning, but it seems they are not coming through again. Nothing since 7:30 am, even after visiting the threads and seeing new things posted. 1 Link to comment Share on other sites More sharing options...
taznremmy Posted May 19, 2020 #29 Share Posted May 19, 2020 4 hours ago, h20skibum said: Was receiving them last night and this morning, but it seems they are not coming through again. Nothing since 7:30 am, even after visiting the threads and seeing new things posted. Same here. Last one I received was this morning at 5:38 Pacific time. Then nothing. Link to comment Share on other sites More sharing options...
Rare Host Kat Posted May 19, 2020 #30 Share Posted May 19, 2020 (edited) 4 hours ago, h20skibum said: Was receiving them last night and this morning, but it seems they are not coming through again. Nothing since 7:30 am, even after visiting the threads and seeing new things posted. 4 minutes ago, taznremmy said: Same here. Last one I received was this morning at 5:38 Pacific time. Then nothing. 7 hours ago, CC Help Jenn said: Thanks all - Notification emails should be restored. If you are not receiving them now, there may be something else going on 🙂 Email us if so Did you email Jenn, as requested, at help@cruisecritic.com from your Cruise Critic email address of record & mention your user name? Edited May 19, 2020 by Host Kat Typo due to fat fingers & skinny laptop keys! Link to comment Share on other sites More sharing options...
taznremmy Posted May 19, 2020 #31 Share Posted May 19, 2020 23 minutes ago, Host Kat said: Did you email Jenn, as requested, at help@cruisecritic.com from your Cruise Critic email address of record & mention your user name? Yes I have. Thanks for the reminder. 1 Link to comment Share on other sites More sharing options...
Rare h20skibum Posted May 20, 2020 #32 Share Posted May 20, 2020 2 hours ago, Host Kat said: Did you email Jenn, as requested, at help@cruisecritic.com from your Cruise Critic email address of record & Yes I did, and I got the email saying they were aware of the problem. They started again, then stopped Link to comment Share on other sites More sharing options...
Rare Host Kat Posted May 20, 2020 #33 Share Posted May 20, 2020 5 minutes ago, h20skibum said: Yes I did, and I got the email saying they were aware of the problem. They started again, then stopped Mark, Hang in there! I feel sure Jenn & the Tech Team will take care of the problem as soon as they possibly can. 2 Link to comment Share on other sites More sharing options...
taznremmy Posted May 20, 2020 #34 Share Posted May 20, 2020 34 minutes ago, h20skibum said: Yes I did, and I got the email saying they were aware of the problem. They started again, then stopped Still nothing here..... Link to comment Share on other sites More sharing options...
Rare Host Kat Posted May 20, 2020 #35 Share Posted May 20, 2020 6 minutes ago, taznremmy said: Still nothing here..... Does your little blue Notifications bell indicate when you get a notification even if you do not receive a notification email? It is up towards the top right over by your user name and above the Search bubble. If so, clicking the bell will give you your list of notifications. You can then click the items there & that will take you to the indicated thread. That's what I do and then I don't have to mess with a bunch of emails fillin' up my In Box. Link to comment Share on other sites More sharing options...
taznremmy Posted May 20, 2020 #36 Share Posted May 20, 2020 Yes, the bell does show new notifications. That is what I am doing now, but I miss having the email notices. I am not usually in this email address, as I use it only for CC. 1 Link to comment Share on other sites More sharing options...
Rare h20skibum Posted May 22, 2020 #37 Share Posted May 22, 2020 I am not sure if this is still related to trying to receive emails. I receive nothing during the day, but receive all of them between midnight and 7 am. None of them are in order. It does show a time they were supposedly sent. This is a partial list that shows the sent time, and the time received by my email server. There were even instances of some that were sent more than 24 hours prior. 10:30am - 12:41am 10:28am - 12:45am 5:31pm - 12:47am 2:57pm - 12:58am 11:51am - 1:00am 2:02pm - 1:02am 1:04am - 1:04am 7:37pm - 1:06am Anyone else having this problem? Suggestions? I may try unfollowing, then following again. Link to comment Share on other sites More sharing options...
Rare Stickman1990 Posted May 31, 2020 #38 Share Posted May 31, 2020 I am not receiving notifications - is anyone else having the same problem? It was working fine up until a few days ago Link to comment Share on other sites More sharing options...
Rare Host Kat Posted May 31, 2020 #39 Share Posted May 31, 2020 (edited) 2 hours ago, Stickman1990 said: I am not receiving notifications - is anyone else having the same problem? It was working fine up until a few days ago Howdy @Stickman1990 Did you check out the information in post #13 on the first page of this thread? Hopefully something there will be helpful! Also, please note Jenn's post #27 above. Happy sails, Host Kat Edited May 31, 2020 by Host Kat Typo due to fat fingers & skinny laptop keys! Link to comment Share on other sites More sharing options...
Rare h20skibum Posted June 12, 2020 #40 Share Posted June 12, 2020 It looks like email notifications have stopped again. Haven’t received any since Wednesday. Link to comment Share on other sites More sharing options...
CC Help Jenn Posted June 15, 2020 #41 Share Posted June 15, 2020 On 6/12/2020 at 10:39 AM, h20skibum said: It looks like email notifications have stopped again. Haven’t received any since Wednesday. Have you had any since Link to comment Share on other sites More sharing options...
taznremmy Posted June 15, 2020 #42 Share Posted June 15, 2020 2 hours ago, CC Help Jenn said: Have you had any since Mine stopped again on June 10th. I give up. Link to comment Share on other sites More sharing options...
Rare h20skibum Posted June 15, 2020 #43 Share Posted June 15, 2020 2 hours ago, CC Help Jenn said: Have you had any since No, none Link to comment Share on other sites More sharing options...
Flatbush Flyer Posted June 15, 2020 #44 Share Posted June 15, 2020 30 minutes ago, taznremmy said: Mine stopped again on June 10th. I give up. Don't give up just yet. i had this issue months ago and once before -years ago. it turned out that AT&T was trashing them as bulk spam and once CC's Mail handler got the book nice backs, it stopped sending them. On both occasions I brought it to the attention of the CC help folks and apparently there were enough of us that CC's mail handler and/or AT&T did something. In any case, I'm getting the notifications regularly now. Link to comment Share on other sites More sharing options...
taznremmy Posted June 16, 2020 #45 Share Posted June 16, 2020 Thanks for the pep talk. This is the third time since October. I have added the CC addresses to my address book, changed my CC email address, printed new travel cards with the new email address. Let's just say, I'm skeptical. Link to comment Share on other sites More sharing options...
LuCruise Posted June 16, 2020 #46 Share Posted June 16, 2020 Mine just stopped today again. Link to comment Share on other sites More sharing options...
Ellesor826 Posted June 19, 2020 #47 Share Posted June 19, 2020 On 2/9/2020 at 4:45 PM, Host Kat said: help@cruisecritic.com Thank you! I've suddenly stopped receiving email notifications on 7 boards / roll calls. Last email was June 14 2020 Link to comment Share on other sites More sharing options...
CC Help Jenn Posted June 22, 2020 #48 Share Posted June 22, 2020 At this time we are having an email provider issue. The issue appears to be limited to hotmail/outlook/yahoo accounts that use a shared email blocklist. We have a ticket in with our email provider who are currently working on the concern and hope to have it resolved soon. 1 1 Link to comment Share on other sites More sharing options...
Rare h20skibum Posted June 22, 2020 #49 Share Posted June 22, 2020 17 minutes ago, CC Help Jenn said: At this time we are having an email provider issue Thanks Jenn. Glad to hear they are working on it. 1 Link to comment Share on other sites More sharing options...
taznremmy Posted June 22, 2020 #50 Share Posted June 22, 2020 Thank you for the update Jenn! Link to comment Share on other sites More sharing options...
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