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21 minutes ago, Aloha3 said:

Send an inquiry through your Mariners Profile. Ours was issued but not showing.

 

That is actually what I was thinking of doing.  I’d like something in writing.  I don’t even know if we really have it or if we can even book a cruise by December, 2020.  I guess time will tell.

Thanks for the help 🙂 

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We received a pending credit today on our credit card for the March 21, 2020 Hawaii - Tahiti cruise on the Oosterdam. We will call the CC company Monday about having a cheque issued.
 

This payment will clear up all refunds for us. I would hope that all the others on this cruise get their refunds ASAP now that they have started to process refunds for this cruise.

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Posted (edited)

The refund for the deposit on our June 28 cruise showed up on our credit card. It was dated over a week ago but wasn't there yesterday. We canceled the cruise on March 16. 

Edited by IPB4IGO

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1 hour ago, IPB4IGO said:

The refund for the deposit on our June 28 cruise showed up on our credit card. It was dated over a week ago but wasn't there yesterday. We canceled the cruise on March 16. 

 

I noticed the same thing when I got my refund.  It was dated a week before it appeared on the credit card.  I knew it was being processed by my authorized limit on my CC.

 

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In the end I decided to wait a bit longer for a refund rather than disputing the claim for our May 7 cruise to Alaska that was cancelled by HAL at the end of March. TA requested a refund on April 1. Full refund, dated June 18, was credited to our credit card today. Took about 81 days. It was a tense wait but I'm very glad to have the cash in hand. Hope others see theirs soon.

 

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50 minutes ago, JuliaScott150 said:

In the end I decided to wait a bit longer for a refund rather than disputing the claim for our May 7 cruise to Alaska that was cancelled by HAL at the end of March. TA requested a refund on April 1. Full refund, dated June 18, was credited to our credit card today. Took about 81 days. It was a tense wait but I'm very glad to have the cash in hand. Hope others see theirs soon.

 

You were very lucky to get your refund. I think time is running out. Pullmantur just filed for "reorganization". I fear the bottom is starting to fall out. People would be wise to put their expected refunds in dispute with their credit card companies at this point.

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Well, this Sat will be 90 days. No credit yet. Just the disputed temp credit from my CC. Ugghhh. I am more worried about my Oct Carnival cruise that's paid in full that is non-cancel-able. If bottom falls out now, there goes that money too and it is $1055 (on top of the $685 from HAL/trip insurance.

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I feel for you. I was lucky - only had deposit and I ultimately got refund by putting it in dispute with my credit card company.

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I had two cabins booked on Rotterdam's April 6 transatlantic sailing, which was cancelled.  On July 3, 2020 I got partial refunds to my Visa card with amounts corresponding to the final payments that were charged to my card in January.  I'm still waiting for $1200 in deposits that were charged in Sept 2019.

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