Error when adding credit card details

[lopar]

Has anyone managed to add their credit card details via the web page or app?

The app doesn't offer it to me as part of check in (unless it's somewhere else?) and on MSC's webpage I just get a box coming up saying

 

ERROR

 

Service Not Available Error

[swoopy2110]

Also getting this error

[Notts1964]

Same here, I’m afraid. 

[lopar]

Thanks, looks like we're all queueing up at the machines onboard then!

[NightWoman]

I'm the same just a grey box!!!

[CaroleC]

5 minutes ago, NightWoman said:

I'm the same just a grey box!!!

Me too 🙄

[MotownVoice]

Just a thought ... make sure you've disabled any ad blockers.  Not saying this is the solution, I'm just saying it because it has been the solution on a couple of other websites I've been to.

Also a lot of websites are still trying to operate on Java or Flash and both of those platforms have been put to a peaceful and deserved death.

In that case, MSC would have to update their website.

[LifeonMars]

4 hours ago, lopar said:

Thanks, looks like we're all queueing up at the machines onboard then!

Plenty scattered around on board, not seen a queue. You dont have to do it immediately , The machines will take a £250 pre Authorisation.

Edited June 3, 2021 by LifeonMars

[Stockjock]

I received that error when booking tours and called it in.  Unfortunately, we then got double bookings on all tours, so my suggestion is to call it in from the start.  Turns out those errors did actually go through, but there was no indication that was the case.

Edited June 3, 2021 by Stockjock