Who can find me someone at Royal Caribbean to fix an accounts mess please?

[dandtgeddes]

Gidday fellow cruisers!

 

Can finally say that, now that we are entering the ANZAC cruise season.

 

Okay, so, I need an email address to get the $3k, yep, shortfall on my Mum's Royal 2020 cruise sorted.

 

I have been working on this since 2020...

 

Keep sending emails & calling the 0800 number but nothing gets done!

 

Furthermore, no replies to my emails or 0800 requests that the lovely 0800 team send through to accounts.

 

Am booked for a cruise in January with Mum & she kinda need the cash for a drinks package, pensions aren't what they used to be.

 

Thinking of sending my request to Royal NZ, but they have no contact details on their page or to Jessie Ortiz the Stateside Finance VP.

 

Anyone got anything, please?

 

TraceyG 🙂 

[By The Bay]

Have you tried contacting them on Twitter?

[NSWP]

As Chili would say...Ring 'Gavin' lol.

[dandtgeddes]

Thank you for the replies.

 

I don't have twitter &, Uncle Les, I only know Gav the Leonberger, reckon his response would be a bit ruff 😉

 

Anyone else got an address?

 

I did think of couriering the documents to the RCI office in Auckland?

 

What do you reckon?

 

TraceyG 🙂

 

[Chiliburn]

19 hours ago, NSWP said:

As Chili would say...Ring 'Gavin' lol.

BIG GAV , uncle Les

 

 I’ll give you a phone number Tracey but not here ,there’s to many spies.

[Aus Traveller]

On 11/11/2022 at 9:40 AM, dandtgeddes said:

Thank you for the replies.

 

I don't have twitter &, Uncle Les, I only know Gav the Leonberger, reckon his response would be a bit ruff 😉

 

Anyone else got an address?

 

I did think of couriering the documents to the RCI office in Auckland?

 

What do you reckon?

 

TraceyG 🙂

 

If you have to send documents, I suggest you photocopy them and keep the originals.

[dandtgeddes]

Gidday fellow cruisers, sorry for the radio silence, been up to my neck in work & Church activities, I smell December...

 

Thank you for your suggestions, Chilli, you can email me at dandtgeddes@gmail.com 

 

Really appreciate your help.

 

Enjoy your counting down & cruising CC Team!

 

TraceyG 🙂 

[windsor26]

On 11/10/2022 at 12:35 PM, dandtgeddes said:

Gidday fellow cruisers!

 

Can finally say that, now that we are entering the ANZAC cruise season.

 

Okay, so, I need an email address to get the $3k, yep, shortfall on my Mum's Royal 2020 cruise sorted.

 

I have been working on this since 2020...

 

Keep sending emails & calling the 0800 number but nothing gets done!

 

Furthermore, no replies to my emails or 0800 requests that the lovely 0800 team send through to accounts.

 

Am booked for a cruise in January with Mum & she kinda need the cash for a drinks package, pensions aren't what they used to be.

 

Thinking of sending my request to Royal NZ, but they have no contact details on their page or to Jessie Ortiz the Stateside Finance VP.

 

Anyone got anything, please?

 

TraceyG 🙂 

Does their web site have a chat option I have found on other lines this is the fastest way to get action