Phyllis13 Posted July 28, 2023 #201 Share Posted July 28, 2023 On 4/19/2023 at 8:37 PM, BandBlady said: We are with Hargreaves’s Lansdown ,never had a certicate ,cruised with P&O mostly but no issue with Cunard ,Princess or Holland America in the last 15years of being shareholders .Best wishes We have Carnival shares purchased through Hargreaves Lansdown. Do you know what document we need to send to P&O as proof of ownership. TIA Link to comment Share on other sites More sharing options...
Landon90 Posted July 28, 2023 #202 Share Posted July 28, 2023 5 minutes ago, Phyllis13 said: We have Carnival shares purchased through Hargreaves Lansdown. Do you know what document we need to send to P&O as proof of ownership. TIA If you login to your HL account (HL.co.uk), then click on the account the shares are held in (I.e. mine says Stocks and Shares ISA), then at the bottom it says PDF version - this is the document you email to Carnival. It has your name, account number, stocks and value on. P&O advise you block out your account number but I’ve never bothered. Link to comment Share on other sites More sharing options...
BrianI Posted July 28, 2023 #203 Share Posted July 28, 2023 1 minute ago, Phyllis13 said: We have Carnival shares purchased through Hargreaves Lansdown. Do you know what document we need to send to P&O as proof of ownership. TIA From your current HL statement download a PDF file. Delete any non relevant items and incorporate the statement into an email to Carnival Brian Link to comment Share on other sites More sharing options...
Phyllis13 Posted July 28, 2023 #204 Share Posted July 28, 2023 Just now, BrianI said: From your current HL statement download a PDF file. Delete any non relevant items and incorporate the statement into an email to Carnival Brian 1 minute ago, Landon90 said: If you login to your HL account (HL.co.uk), then click on the account the shares are held in (I.e. mine says Stocks and Shares ISA), then at the bottom it says PDF version - this is the document you email to Carnival. It has your name, account number, stocks and value on. P&O advise you block out your account number but I’ve never bothered. Thank you both for your help. Link to comment Share on other sites More sharing options...
BandBlady Posted July 28, 2023 #205 Share Posted July 28, 2023 Just asked my husband ,he just sends a copy of our holding .You’ve have to open and close your HL account so that the current date is showing within 3months of travel to prove current ownership .Hope this helps Link to comment Share on other sites More sharing options...
sandancer Posted July 28, 2023 #206 Share Posted July 28, 2023 One piece of advice I would give is not to allow HL to handle the claim for you. Our first cruise after we bought the shares we did that and it did not go well. In the end our travel agent sorted it out and since then I did exactly what our fellow posters have recommended and have obc in place for our next 3 cruises. Link to comment Share on other sites More sharing options...
BrianI Posted July 28, 2023 #207 Share Posted July 28, 2023 1 hour ago, BandBlady said: Just asked my husband ,he just sends a copy of our holding .You’ve have to open and close your HL account so that the current date is showing within 3months of travel to prove current ownership .Hope this helps If you download as a pdf the current date is shown automatically Brian Link to comment Share on other sites More sharing options...
rickycheshire Posted July 28, 2023 #208 Share Posted July 28, 2023 2 hours ago, BandBlady said: Just asked my husband ,he just sends a copy of our holding .You’ve have to open and close your HL account so that the current date is showing within 3months of travel to prove current ownership .Hope this helps Just sent my newly downloaded certificate off to request the shareholder benefit for October 2023 and April 2024 cruises and this has been awarded for both within 24hrs! Link to comment Share on other sites More sharing options...
davecttr Posted July 28, 2023 #209 Share Posted July 28, 2023 3 hours ago, rickycheshire said: Just sent my newly downloaded certificate off to request the shareholder benefit for October 2023 and April 2024 cruises and this has been awarded for both within 24hrs! That's interesting, they have been saying you have to claim the benefit no more than 3 months from the cruise date. 1 Link to comment Share on other sites More sharing options...
yorkshirephil Posted July 29, 2023 #210 Share Posted July 29, 2023 7 hours ago, davecttr said: That's interesting, they have been saying you have to claim the benefit no more than 3 months from the cruise date. I have had my OBC for October for several months, they used to be fairly strict on the 3 months but now it seems hit and miss.. Link to comment Share on other sites More sharing options...
Sheila127 Posted July 29, 2023 #211 Share Posted July 29, 2023 Sorry this might be a really stupid question! I have my shares with HL but have other share holdings! How can I download a copy of the P snd O holding without showing my other shares! Link to comment Share on other sites More sharing options...
Rare Selbourne Posted July 29, 2023 Author #212 Share Posted July 29, 2023 1 minute ago, Sheila127 said: Sorry this might be a really stupid question! I have my shares with HL but have other share holdings! How can I download a copy of the P snd O holding without showing my other shares! I only have Carnival shares with them, but on the basis that anyone would need your login details to do anything to your account (none of which is on the pdf) then personally I wouldn’t be bothered about it showing any other shareholdings, but I guess you could redact them either electronically or print off and redact with a marker and post to them if you were concerned about it. 1 Link to comment Share on other sites More sharing options...
sandancer Posted July 29, 2023 #213 Share Posted July 29, 2023 34 minutes ago, Sheila127 said: Sorry this might be a really stupid question! I have my shares with HL but have other share holdings! How can I download a copy of the P snd O holding without showing my other shares! Print a copy. Tippex out the details you don’t want to show. Take a photo and attach it to your email. Worked for me. 3 Link to comment Share on other sites More sharing options...
sandancer Posted July 29, 2023 #214 Share Posted July 29, 2023 11 hours ago, davecttr said: That's interesting, they have been saying you have to claim the benefit no more than 3 months from the cruise date. We have just had ours added to a Princess cruise in March. Our TA said she had been told that it should not be added until 90 days before sail date. They have allowed it this time but next time we have to wait until the specific date. Link to comment Share on other sites More sharing options...
Ilovemygarden Posted July 29, 2023 #215 Share Posted July 29, 2023 I have my shares with HL and I message them with the cruise date and reference number and they do it for me. Link to comment Share on other sites More sharing options...
Sheila127 Posted July 29, 2023 #216 Share Posted July 29, 2023 Just now, Ilovemygarden said: I have my shares with HL and I message them with the cruise date and reference number and they do it for me. How does that work? Do P and O then communicate with HL or directly? Link to comment Share on other sites More sharing options...
Ilovemygarden Posted July 29, 2023 #217 Share Posted July 29, 2023 10 minutes ago, Sheila127 said: How does that work? Do P and O then communicate with HL or directly? HL tell P and O and then you get a new booking confirmation showing the obc. 1 1 Link to comment Share on other sites More sharing options...
Scriv Posted July 29, 2023 #218 Share Posted July 29, 2023 21 hours ago, sandancer said: One piece of advice I would give is not to allow HL to handle the claim for you. Our first cruise after we bought the shares we did that and it did not go well. In the end our travel agent sorted it out and since then I did exactly what our fellow posters have recommended and have obc in place for our next 3 cruises. Sorry you had a a bad experience with HL. I have always sent them a request on their website with the details of the planned cruise and have never had any problem, other than they insist on the 90 days before sailing rule. I might try sending the pdf though next time, to see if it's easier. Link to comment Share on other sites More sharing options...
sandancer Posted July 29, 2023 #219 Share Posted July 29, 2023 Maybe I just had bad luck, my application was sent to the wrong email address and my TA sorted out with just a week to go before the cruise. Since then I’ve sent the application in myself without any problem. Link to comment Share on other sites More sharing options...
Sheila127 Posted July 29, 2023 #220 Share Posted July 29, 2023 2 hours ago, sandancer said: Maybe I just had bad luck, my application was sent to the wrong email address and my TA sorted out with just a week to go before the cruise. Since then I’ve sent the application in myself without any problem. I think I would prefer to deal directly! Less chance of errors! Link to comment Share on other sites More sharing options...
Bin man Posted August 14, 2023 #221 Share Posted August 14, 2023 Anybody not had a reply Usually very quick but now sent 3 emails no reply as yet Will check with TA should I have no reply this week .Last month was returned next day so don't know if there us a problem Link to comment Share on other sites More sharing options...
Rare david63 Posted August 14, 2023 #222 Share Posted August 14, 2023 I have had a problem in the past when the request was not delivered and I had to use another email address. Link to comment Share on other sites More sharing options...
Bin man Posted August 17, 2023 #223 Share Posted August 17, 2023 Well obc sorted .I don't think p and o dept for assigning share obc benifit really know what they are doing .After 4 emails took a week to assign to booking .some might say that's not bad but after contacting my TA she contacted p and o an they said I should apply via email with proof of holding last 3 months .In my case they are with euinti electronic didn't have any recent contract proof .Then today this was assigned without any proof so do they know what to do, when they tell TA one thing and do the opposite. No wonder phone lines always engaged .Sep cruise was added In 36 hrs again without me sending uptodate ownership Link to comment Share on other sites More sharing options...
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