Power outage on the Koningsdam

[robotpony]

A few nights ago the power failed in the Koningsdam while we were at the piano bar. It took about 25 minutes to fully resolve, and the last sets for each band were cancelled. A fellow traveler grabbed their personal guitar and played their own set while we were on emergency power. the Lido remained open, but elevators were unavailable. 
 

It was a neat experience, and the staff handled it well. 

[mcrcruiser]

That power outage would not be good for  people in power scooters  or wheel chairs because they all need the elevators for transport to & back to their cabins

 

In over 90 cruises we have never been on a cruise ship that lost primary power . This ship is having lots of problems .Id she is going into fry dock they need to resolve this issue so it foes not happen again

[VMax1700]

6 minutes ago, mcrcruiser said:

That power outage would not be good for  people in power scooters  or wheel chairs because they all need the elevators for transport to & back to their cabins

 

In over 90 cruises we have never been on a cruise ship that lost primary power . This ship is having lots of problems .Id she is going into fry dock they need to resolve this issue so it foes not happen again

I don't think a 'fry dock' would do anything if there is no power for the pans! 

But really, one reported outage of 25 minutes in 8 years of sailing?  Wish my power at home was as reliable.

 

[mcrcruiser]

6 minutes ago, VMax1700 said:

I don't think a 'fry dock' would do anything if there is no power for the pans! 

But really, one reported outage of 25 minutes in 8 years of sailing?  Wish my power at home was as reliable.

 

Where did you get that 25 minute time disruption is power? No time was mentioned got this power outage; because,  if   the outage was just 25 minutes then that is no big deal 

Edited April 22, 2023 by mcrcruiser

[cbr663]

The K just came out of dry dock.  Perhaps they are still trying to finish up some of the dry dock deficiencies.

[VMax1700]

2 minutes ago, mcrcruiser said:

Where did you get that 25 minute time disruption is power? No time was mentioned got this power outage; because,  if   the outage was just 25 minutes then that is no big deal 

Post #1 states " It took about 25 minutes to fully resolve"  Now maybe I misunderstood, but to me that implies that the power was out for 25 minutes (what other resolution is there to a power outage?)

[SJSULIBRARIAN]

We had a power outage on the Ryndam back in 2006. We had just returned to our cabin when it occurred. I always pack a flashlight even back then, so we were able to navigate around the cabin and get ready for bed. I think it may have lasted an hour or so. Only one experienced on 39 HAL cruises.

[mcrcruiser]

32 minutes ago, VMax1700 said:

Post #1 states " It took about 25 minutes to fully resolve"  Now maybe I misunderstood, but to me that implies that the power was out for 25 minutes (what other resolution is there to a power outage?)

Hugh  so what is the fuss about ? .Apparently some thing went  off line to cause the power outage from the dry dock  is what it appears to be 

[VMax1700]

8 minutes ago, mcrcruiser said:

Hugh  so what is the fuss about ? .Apparently some thing went  off line to cause the power outage from the dry dock  is what it appears to be 

Em, you are the one making the fuss! remember posting this?

 

 

1 hour ago, mcrcruiser said:

This ship is having lots of problems .Id she is going into fry dock they need to resolve this issue so it foes not happen again

 

[mcrcruiser]

2 minutes ago, VMax1700 said:

Em, you are the one making the fuss! remember posting this?

 

 

 

LOL

[Florida_gal_50]

1 hour ago, VMax1700 said:

I don't think a 'fry dock' would do anything if there is no power for the pans! 

But really, one reported outage of 25 minutes in 8 years of sailing?  Wish my power at home was as reliable.

 

My power goes out quite a lot too but I don’t use it to transport me from place to place.  It’s on a Hawaii cruise right now.  Lots of sea days.  I’d be nervous if it happened in the middle of the ocean.

Edited April 22, 2023 by Florida_gal_50

[Josie201]

We were on the K in January for 24 days.  This is the first ship I've ever been on that had "scheduled power disruption" at least two nights (maybe three) on the cruise.  Explanation was that it was normal/standard for such a complex electrical system to need to be off line and "rebooted" from time to time.  Standard .... but I've never experienced it in over 20 years and about 50 cruises.

[chengkp75]

1 hour ago, Josie201 said:

Explanation was that it was normal/standard for such a complex electrical system to need to be off line and "rebooted" from time to time.  Standard .... but I've never experienced it in over 20 years and about 50 cruises.

No, its not "standard".  Never heard of "rebooting" an electrical distribution system.  However, the power supply for each fire zone (the space between the passageway fire doors are fed from two separate sources, with one feed active and one as backup.  These are rotated in use, both are equal, so they may simply have been switching feeders for the various power panels.

Edited April 22, 2023 by chengkp75

[robotpony]

The ship was on backup power, so the only real interruption was elevator service. Otherwise it was a brief interruption in an otherwise fantastic cruise, and even with the power on backup food service continued so cruisers could have their required periodic caloric fix 😄
 

In the past I have seen power outages on other large ships. Our local mega ferries occasionally will stall out due to operator error or malfunction, and it can take some time to get power fully restored. Even in the event of a more complex failure, there are contingency plans in place to resume service quickly. 

[Florida_gal_50]

In about 600 plus days on shops I've only experienced this once.  Iirc it was on a princess ship and it was short lived.  With the risk of being beaten again the water had to be shut off twice for several hours over night on the koningsdam in a two week period in November.  Love the explanation for the power outage.  Good that we have an expert to provide info on these things.

[Quartzsite Cruiser]

In 2011 on Prinsendam in the Alantic off Cape Hatteras, we lost all power including engine power for about two hours.  It took another two hours for the a/c to be restored.  These  things can happen anywhere.  Mechanical items can and do breakdown at unexpected times.  At no time were we in any danger.

Edited April 23, 2023 by Quartzsite Cruiser

[chengkp75]

3 hours ago, robotpony said:

The ship was on backup power, so the only real interruption was elevator service. Otherwise it was a brief interruption in an otherwise fantastic cruise, and even with the power on backup food service continued so cruisers could have their required periodic caloric fix

If everything was operating other than the elevators, then the ship was not on "emergency power" (not sure of what "back-up power" is).  Emergency power, by law, only powers those things necessary to evacuate the ship (limited lighting, steering, lifeboat davits, bridge electronics, bilge pumps).  

[robotpony]

The only inconvenient outage was the elevators. Lights were limited, entertainment was powered down, the casino was down, and the ship stopped moving. The captain called it backup power and no further explanation was give.  Once power resumed it took a good while for various systems to power back up, but guests were able to stay where they were and move around the ship (except for the elevators). The captain did not say if it was an engine or other technical issue, but the ship was very quiet. 

[mcrcruiser]

5 hours ago, Quartzsite Cruiser said:

In 2011 on Prinsendam in the Alantic off Cape Hatteras, we lost all power including engine power for about two hours.  It took another two hours for the a/c to be restored.  These  things can happen anywhere.  Mechanical items can and do breakdown at unexpected times.  At no time were we in any danger.

FWIW ships always have a engine in reserve . When we visited the engine room there was 2 active engines and one in reserve

[Gail & Marty sailing away]

17 hours ago, mcrcruiser said:

That power outage would not be good for  people in power scooters  or wheel chairs because they all need the elevators for transport to & back to their cabins

 

In over 90 cruises we have never been on a cruise ship that lost primary power . This ship is having lots of problems .Id she is going into fry dock they need to resolve this issue so it foes not happen again

It happens.

[chengkp75]

4 hours ago, mcrcruiser said:

FWIW ships always have a engine in reserve . When we visited the engine room there was 2 active engines and one in reserve

This is not always true.  That engine could be down for maintenance, or the speed required could require all engines, but it is generally true.   However, when an engine fails, and drags the others down into a black out, it will take a few minutes for the idle engine to start and come online, and then the breakers for the various circuits need to be reclosed, and they will only restore power as available, until other engines can be put back on line.

 

7 hours ago, robotpony said:

The only inconvenient outage was the elevators. Lights were limited, entertainment was powered down, the casino was down, and the ship stopped moving. The captain called it backup power and no further explanation was give.  Once power resumed it took a good while for various systems to power back up, but guests were able to stay where they were and move around the ship (except for the elevators). The captain did not say if it was an engine or other technical issue, but the ship was very quiet. 

That gives a totally different feel than your first posts, and I agree that the ship had a total black out.  I guess the Captain was trying to speak "passenger" by calling it "back-up" power.  Ventilation would have been shut down as well.

[chengkp75]

20 hours ago, mcrcruiser said:

That power outage would not be good for  people in power scooters  or wheel chairs because they all need the elevators for transport to & back to their cabins

Elevators are actually part of the emergency power bus, and so they would be available in cases like this, where the emergency generator is providing limited power.  The problem is, that the elevators shut down when the power goes out completely for a short period (it takes about 45 seconds for the emergency generator to start and come on line), and need to be reset individually.

 

And, if someone with a mobility disability needed to get back to their cabin, the Captain could call out the Special Needs team, whose emergency duties are to care for those with disabilities during an emergency, and they would carry the person up or down the stairs, if the elevators were not reset.

[Mary229]

14 hours ago, Florida_gal_50 said:

In about 600 plus days on shops I've only experienced this once.  Iirc it was on a princess ship and it was short lived.  With the risk of being beaten again the water had to be shut off twice for several hours over night on the koningsdam in a two week period in November.  Love the explanation for the power outage.  Good that we have an expert to provide info on these things.

The Koningsdam seems to be the problem child.  I have a 2024 cruise on this ship and it does not inspire confidence to read some reports.  (Great itinerary though)

[Florida_gal_50]

56 minutes ago, Mary229 said:

The Koningsdam seems to be the problem child.  I have a 2024 cruise on this ship and it does not inspire confidence to read some reports.  (Great itinerary though)

I’m believing that more and more.  I did a lot of cruises on that ship just out of convenience to get there and time it takes to travel.  Now that it’s doing longer cruises it’s not working for me.  It’s not just people on cruise critic that I’m hearing this from.  I’m hearing from others of the general public too.  I would love to see one of the other pinnacle ships doing the west coast but I bet that won’t happen soon or ever.

Edited April 23, 2023 by Florida_gal_50

[VMax1700]

1 hour ago, Mary229 said:

The Koningsdam seems to be the problem child.

We have over 80 days on the "Problem Child" and 'cherished' every one of them 😁

Never had a power outage nor felt any concern for our safety.  Top class crew.

All before Covid of course (including February 2020 when there was only whispers of a virus in China 😟), but would have no hesitation in sailing on her again, if only she wasn't posted to the 'wild west coast' 🤣