Thermal suite questions

[Moriah]

I just purchased a pass to Rotterdam's thermal suite for my upcoming 9 day cruise.  I have two questions:

Doesn't use of the thermal suite start on embarkation day? On the receipt it says my pass begins on Saturday, Nov. 25, and is a "Nine day pass".  But.. the cruise leaves on Nov. 24.  If I can't access the spa until the next day, it only adds up to 8 days since we disembark on Sunday, Dec. 3 and obviously I would not be using it that day... is there something I'm not getting right?   I seem to remember that on the Vista ships, when I purchased the pass for the entire cruise, I was able to sue it on the first day...

 

Second question: Does money spent before the cruise, for example for the aforementioned pre-purchased spa pass, count for mariner "days"?

 

Thanks in advance for any info!

 

[CruiserBruce]

Yes, it counts for Mariner Days, up to the $300/day spending credit.

 

Usually on boarding day the entire spa area is wide open for tours and sales of services. I don't recall the thermal suite or much of anything else actually being used.

[kazu]

Once they get the raffle over (usually right at sail away time or close to it), there was access for those who had purchased it afterwards in the evening when I had it.

 

I would check with the spa once you board - there may be more flexibility than I recall.

[tpwolfe]

We were just in the Rotterdam early November 2023 and on sail away day the thermal suite was open from 7:00pm to 10:00pm and all the other days it was open 8:00am to 10:00pm except on the last night of the cruise it closed at 7:00pm for cleaning.  Also one night they had a ladies night that costed $39.00.  Hope this helps.

[wbmom1]

Is there a hydrotherapy pool on the Rotterdam?

 

[Haljo1935]

I've always been able to use the thermal pass on embarkation day, athough hours may be slightly altered. I have not been on Rotterdam, but would expect the policy to be the same across the fleet.

Enjoy!!

[CruiserBruce]

46 minutes ago, wbmom1 said:

Is there a hydrotherapy pool on the Rotterdam?

 

Yes

[MimNehoc]

How busy does the thermal suite get? I’d hate to pay for a lot of stress worrying about whether a place like the heated loungers  be available or if the towel people reserved everything. 
it looks like a nice place to pass the time on a transatlantic.

[POA1]

9 hours ago, MimNehoc said:

How busy does the thermal suite get? I’d hate to pay for a lot of stress worrying about whether a place like the heated loungers  be available or if the towel people reserved everything. 
it looks like a nice place to pass the time on a transatlantic.

There's a sign asking you to limit your time in the loungers (to 30 minutes IIRC) at a time if people are waiting. People are generally respectful, and since it's a paid, limited pass, they'll enforce the limit if needed.

 

Also, the ceramic loungers aren't something you can reserve with a towel. A towel on a ceramic lounger would clearly be there by mistake and I'd just remove it. If there are unattended personal belongings there, it's obviously time for "lost and found."

[Hogladyrider]

Recently on Koningsdam 18 day to Hawaii from San Diego and had Thermal Suite pass.  I visited every day and never had any issues.

 

There were some folks who were "napping" on the heated loungers, but I always found a free heated lounger.

 

As for the pool, often I was the only one in there, and sometimes maybe a few others.  Never crowded for sure.

 

Steam rooms also never crowded.  I never used the cold chill shower, not my thing.  

 

I booked my Thermal Pass ahead of  time and it was worth every penny!

[fflyer]

I've always been able to use the pool as soon as we sail away on the first day.