Holly123red Posted May 1 #1 Share Posted May 1 My husband is in hospital we are due to sai on 23rd mayl it looks like we won't be able ro go can we transfer what we paid towards another cruise Link to comment Share on other sites More sharing options...
Rare cruisestitch Posted May 1 #2 Share Posted May 1 Probably not but it doesn’t hurt to ask Link to comment Share on other sites More sharing options...
Northern Aurora Posted May 1 #3 Share Posted May 1 Did you book a refundable deposit rate or a non-refundable deposit? If you are allowed to transfer the cruise payment don't be surprised to be charged $100 per person as a change fee. And hopefully you have cruise insurance, so check the terms and details of the insurance policy. Best of wishes to you. Link to comment Share on other sites More sharing options...
JandR1 Posted May 2 #4 Share Posted May 2 I just had this happen and I called in - for $100 per person I was able to move my reservation to a future cruise. This was a non-refundable fare that had already been paid in full (it was 10 days prior to embarkation). I hope your husband gets better soon! 6 Link to comment Share on other sites More sharing options...
mahasamatman Posted May 2 #5 Share Posted May 2 My wife has pneumonia and we had to cancel our Hawaii cruise a few days before departure. We were denied the possibility of moving it. But we should get it all back from her credit card insurance. Link to comment Share on other sites More sharing options...
gfkcruiser Posted May 2 #6 Share Posted May 2 It was offered to me pre covid on week prior to sailing. Could not take advantage of the offer. Link to comment Share on other sites More sharing options...
Mother Mary Posted May 2 #7 Share Posted May 2 I asked my cruise agent this & she said the $100. Pp change fee. If you have a TA go through them. My experience is they know the ropes! Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted May 3 #8 Share Posted May 3 I agree with the $100 pp fee. The OP states the cruise is AFTER FINAL PAYMENT date --- their cruise is in about 3 weeks.. I may be wrong but I believe the change fee and ability to change is only valid prior to Final Payment Date. After that date cancellation fees per a schedule will apply. It varies by length of cruise and country of booking. The OP should have the details on their booking or Cruise Documents. Thus the recommendation of travel insurance. 1 Link to comment Share on other sites More sharing options...
wrk2cruise Posted May 3 #9 Share Posted May 3 Agree with Jim. If Celebrity does anything it's a very nice good will gesture. 2 Link to comment Share on other sites More sharing options...
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