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  #1  
Old October 28th, 2012, 04:22 PM
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familycruzer familycruzer is online now
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Default Hurricane Sandy cruises-what did Carnival give you?

Just curious what other ships were offering.

We went from a 6 night to 5 night and 3 days in port to one.

We got ....

just shy of $17 back in port fees from a change in itinerary. Instead of two days in Nassau and one in Freeport we got 7 hours in Nassau.

20% off another 2 to 6 night cruise that must be taken by October 2014

one day credit of gratuities

one day cruise fare refunded back to us within a couple of weeks to the credit card on file
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Crown Dynasty - Bermuda - June 2000
Fascination - Cozumel - February 2002
Horizon - Bermuda - May 2004
Voyager of the Seas Repo/Thanksgiving - November 2005
Freedom of the Seas - Western Caribbean (Hurricane Dean) August 2007
Enchantment of the Seas - Western Caribbean - January 2008
Explorer of the Seas - Eastern Caribbean - January 2009
Liberty of the Seas - Western Caribbean - January 2010
Carnival Dream - Eastern Caribbean - August 2010
Carnival Glory - Bahamas (Hurricane Sandy - cruise to nowhere) October 2012

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  #2  
Old October 28th, 2012, 04:27 PM
Brenna's Mom1 Brenna's Mom1 is offline
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That sure sounds fair to me since ports aren't part of the guarantee. More than I got when I was on a land vacation and got caught up in some very severe weather. In fact we got stuck for two extra days 'cause no air travel out....two more nights in hotels, more food costs and the rain never stopped. One of the funnest family vacations I ever remember.
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  #3  
Old October 28th, 2012, 04:28 PM
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That seems very generous to me since the problem is due to weather and not to any Carnival-related problems.

You are very lucky, and would not count on this happening again. I hope you were not asking for more?
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  #4  
Old October 28th, 2012, 04:28 PM
med9114u med9114u is offline
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Got an extra day on the Ecstasy...our 5 day turned into a 6 day!!
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Carnival Legend 11/08/2006
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Carnival Miracle 11/18/2011
Carnival Paradise 02/25/2012
Carnival Valor 04/28/2012
Carnival Ecstasy 10/22/2012
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  #5  
Old October 28th, 2012, 04:29 PM
Jimmy Geegitz Jimmy Geegitz is offline
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Free pin.
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CARNIVAL FREEDOM FEB 2014
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  #6  
Old October 28th, 2012, 04:31 PM
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It was fair to me too.

I am taking the $400 to spend on excursions for my next cruise and I tipped my room steward the extra money we got back from gratuities. He deserved his full amount.

The 20% discount I doubt I will use. Not many 2 to 6 night cruises close to home to pick from.
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Crown Dynasty - Bermuda - June 2000
Fascination - Cozumel - February 2002
Horizon - Bermuda - May 2004
Voyager of the Seas Repo/Thanksgiving - November 2005
Freedom of the Seas - Western Caribbean (Hurricane Dean) August 2007
Enchantment of the Seas - Western Caribbean - January 2008
Explorer of the Seas - Eastern Caribbean - January 2009
Liberty of the Seas - Western Caribbean - January 2010
Carnival Dream - Eastern Caribbean - August 2010
Carnival Glory - Bahamas (Hurricane Sandy - cruise to nowhere) October 2012

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  #7  
Old October 28th, 2012, 04:35 PM
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I actually felt the captain and crew did their best. What a huge weight to make 2000+ passengers happy with a hurricane on our tail.
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The World is a book, and those who do not travel read only a page.
----------
Crown Dynasty - Bermuda - June 2000
Fascination - Cozumel - February 2002
Horizon - Bermuda - May 2004
Voyager of the Seas Repo/Thanksgiving - November 2005
Freedom of the Seas - Western Caribbean (Hurricane Dean) August 2007
Enchantment of the Seas - Western Caribbean - January 2008
Explorer of the Seas - Eastern Caribbean - January 2009
Liberty of the Seas - Western Caribbean - January 2010
Carnival Dream - Eastern Caribbean - August 2010
Carnival Glory - Bahamas (Hurricane Sandy - cruise to nowhere) October 2012

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  #8  
Old October 28th, 2012, 04:36 PM
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Quote:
Originally Posted by familycruzer View Post
Just curious what other ships were offering.

We went from a 6 night to 5 night and 3 days in port to one.

We got ....

just shy of $17 back in port fees from a change in itinerary. Instead of two days in Nassau and one in Freeport we got 7 hours in Nassau.

20% off another 2 to 6 night cruise that must be taken by October 2014

one day credit of gratuities

one day cruise fare refunded back to us within a couple of weeks to the credit card on file
That's a bit less than adequate! That's simply the bare minimum.
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  #9  
Old October 28th, 2012, 04:49 PM
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Just off the Pride last night and we got $29.04 per person refunded for the 2 ports we missed. Supposed to have 3 stops, managed to get one of them in. And we also got 50% off of a future 2 to 7 night cruise. Our cruise wasn't shortened per say. We arrived back to Baltimore last night and were given the option to disembark completely or return to the ship and disembark in the morning. We chose to go ahead and disembark since we had driven to the port. No biggie for us. I thought the compensation was more than fair considering I know the ports are never a guarantee.

We still had a blast through all the rocking and rolling and like I said I think the fact that they offered any kind of future cruise discount was really above what they had to do to, especially half off!
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  #10  
Old October 28th, 2012, 04:50 PM
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Quote:
Originally Posted by MrPete View Post
That's a bit less than adequate! That's simply the bare minimum.

How is it less than adequate? I always cruise during hurricane season and I know that my plans can change at the cruise line discretion.
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  #11  
Old October 28th, 2012, 04:50 PM
GRANNYOFSIX GRANNYOFSIX is offline
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Hi Family Cruzer......regarding the 20% discount for a 2 - 6 night cruise......... Check out the Glory out of Norfolk, VA.........we just got back from a 6 night cruise on the 20th of October and had a wonderful time. In 2013 she is doing a couple of 5 night cruises out of Norfolk. Nice terminal too and Loved the Glory!
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  #12  
Old October 28th, 2012, 04:50 PM
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My hurricane cruise we left from Galveston and returned to NOLA and got one free phone call .. and one extra day.
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  #13  
Old October 28th, 2012, 05:00 PM
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Quote:
Originally Posted by GRANNYOFFIVE View Post
Hi Family Cruzer......regarding the 20% discount for a 2 - 6 night cruise......... Check out the Glory out of Norfolk, VA.........we just got back from a 6 night cruise on the 20th of October and had a wonderful time. In 2013 she is doing a couple of 5 night cruises out of Norfolk. Nice terminal too and Loved the Glory!
Thats what I just back from and am a bit leary to try again next October.
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The World is a book, and those who do not travel read only a page.
----------
Crown Dynasty - Bermuda - June 2000
Fascination - Cozumel - February 2002
Horizon - Bermuda - May 2004
Voyager of the Seas Repo/Thanksgiving - November 2005
Freedom of the Seas - Western Caribbean (Hurricane Dean) August 2007
Enchantment of the Seas - Western Caribbean - January 2008
Explorer of the Seas - Eastern Caribbean - January 2009
Liberty of the Seas - Western Caribbean - January 2010
Carnival Dream - Eastern Caribbean - August 2010
Carnival Glory - Bahamas (Hurricane Sandy - cruise to nowhere) October 2012

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  #14  
Old October 28th, 2012, 05:04 PM
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Quote:
Originally Posted by MrPete View Post
That's a bit less than adequate! That's simply the bare minimum.
actually the cruiseline doesn't OWE you anything.......
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  #15  
Old October 28th, 2012, 05:09 PM
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Quote:
Originally Posted by barbatkins View Post
actually the cruiseline doesn't OWE you anything.......
Nope.

And we don't owe them anything either.
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  #16  
Old October 28th, 2012, 05:12 PM
trabeler trabeler is offline
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20% is a pretty good offer if it wasn't in response to a specific complaint.

On our hurricane cruise (Jubilee out of Galveston), our two ports in Mexico got cancelled and we ended up in New Orleans instead for a few hours after several diversions.

Carnival gave us only $20 per person on our accounts for the inconvenience. Granted, that was 2002, so maybe it'd be a little more, but certainly not a 20% future discount.
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  #17  
Old October 28th, 2012, 05:16 PM
EnTnSA EnTnSA is offline
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We (Carnival Magic) got rerouted to Key West and Costa Maya, instead of Grand Cayman and Montego Bay.

I really don't care for Key West, so wasn't too thrilled about that. Was pleasantly surprised at Costa Maya.

All in All, I don't expect anything from Carnival, they did a great job with us of salvaging our trip in spite of the circumstances.
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Review - Carnival Conquest 10/3/2010 - 7 day Western Caribbean
Review - Carnival Ecstasy 03/28/2011 - 5 day Mexico & Caribbean
Review - Carnival Magic 10/21/2012 - 7 day Hurricane Sandy Special
Review - Carnival Magic 06/23/2013 - 7 day Western Caribbean
Review - Carnival Triumph 11/9/2013 - 5 day Mexico
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  #18  
Old October 28th, 2012, 05:16 PM
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I am completely baffled as to why anyone thinks the cruise line owes them anything due to a weather related event.
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  #19  
Old October 28th, 2012, 05:18 PM
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I will say I think Carnival came out ahead.... 4 days of drinking and gambling. They made some money just not off me.
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Darlene
The World is a book, and those who do not travel read only a page.
----------
Crown Dynasty - Bermuda - June 2000
Fascination - Cozumel - February 2002
Horizon - Bermuda - May 2004
Voyager of the Seas Repo/Thanksgiving - November 2005
Freedom of the Seas - Western Caribbean (Hurricane Dean) August 2007
Enchantment of the Seas - Western Caribbean - January 2008
Explorer of the Seas - Eastern Caribbean - January 2009
Liberty of the Seas - Western Caribbean - January 2010
Carnival Dream - Eastern Caribbean - August 2010
Carnival Glory - Bahamas (Hurricane Sandy - cruise to nowhere) October 2012

UP NEXT - NCL BREAKAWAY- BERMUDA

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  #20  
Old October 28th, 2012, 05:20 PM
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Quote:
Originally Posted by trabeler View Post
20% is a pretty good offer if it wasn't in response to a specific complaint.

On our hurricane cruise (Jubilee out of Galveston), our two ports in Mexico got cancelled and we ended up in New Orleans instead for a few hours after several diversions.

Carnival gave us only $20 per person on our accounts for the inconvenience. Granted, that was 2002, so maybe it'd be a little more, but certainly not a 20% future discount.
I got 20% just for complaining the Speakeasy was closed the entire week to adults for a group of kids. And I sailed a 7 day cruise to all my ports.
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