Hurricane Sandy cruises-what did Carnival give you?

Welcome to Cruise Critic! If you'd like to participate on our forums by joining in the conversation, please Register Now! Be sure to visit our FAMOUS Roll Call forums, where you can meet other cruisers sailing with you and share a tour or shore excursion and SAVE MONEY!

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
All times are GMT -4.
The time now is 04:43 PM.
#1
South East PA
6,830 Posts
Joined Dec 2004
Just curious what other ships were offering.

We went from a 6 night to 5 night and 3 days in port to one.

We got ....

just shy of $17 back in port fees from a change in itinerary. Instead of two days in Nassau and one in Freeport we got 7 hours in Nassau.

20% off another 2 to 6 night cruise that must be taken by October 2014

one day credit of gratuities

one day cruise fare refunded back to us within a couple of weeks to the credit card on file
Expand Signature
Collapse Signature
Darlene

Crown Dynasty - Bermuda - June 2000
Fascination - Cozumel - February 2002
Horizon - Bermuda - May 2004
Voyager of the Seas Repo/Thanksgiving - November 2005
Freedom of the Seas - Western Caribbean (Hurricane Dean) August 2007
Enchantment of the Seas - Western Caribbean - January 2008
Explorer of the Seas - Eastern Caribbean - January 2009
Liberty of the Seas - Western Caribbean - January 2010
Dream - Eastern Caribbean - August 2010
Glory - Bahamas (Hurricane Sandy - cruise to nowhere) October 2012
NCL Breakaway - Bermuda - June 2014
NCL Sky - Bahamas - September 2014
Land Vacation - Puerto Morelos - Mexico - May 2016
Carnival Legend - Alaska - April 2017

Next
Anthem of the Sea - Bahamas - November 2017
Carnival Pride - Caribbean - January 2019
#2
634 Posts
Joined Sep 2012
That sure sounds fair to me since ports aren't part of the guarantee. More than I got when I was on a land vacation and got caught up in some very severe weather. In fact we got stuck for two extra days 'cause no air travel out....two more nights in hotels, more food costs and the rain never stopped. One of the funnest family vacations I ever remember.
#3
Los Angeles
6,710 Posts
Joined Oct 2008
That seems very generous to me since the problem is due to weather and not to any Carnival-related problems.

You are very lucky, and would not count on this happening again. I hope you were not asking for more?
Expand Signature
Collapse Signature
Nina


Past:
2008 - Monarch of the Seas - 4 days
2009 - Carnival Paradise - 4 days
2010 - Sapphire Princess - 7 days - Mexico
2010 - Golden Princess - 14 Days - Hawaii
2011 - Golden Princess - 14 days - Hawaii
2011 - Golden Princess - 14 days - Hawaii
2012 - Golden Princess - 14 days - Hawaii
2012 - Sapphire Princess - 14 days - Hawaii
2012 - Carnival Splendor - 7 days - Mexico
2013 - Sapphire Princess - 7 days - California Coastal
2014 - Sapphire Princess - 4 days - Getaway
2014 - Crown Princess - 7 days - Mexican Riviera
2015 - Crown Princess - 7 days - Alaska
2015 - Star Princess - West Coast Getaway
#4
Central Florida
415 Posts
Joined Jun 2007
Got an extra day on the Ecstasy...our 5 day turned into a 6 day!!
Expand Signature
Collapse Signature


Past and Future Cruises:

Carnival Legend 11/08/2006
Carnival Liberty 11/24/2007
RCCL Mariner of the Seas 10/26/2008
Carnival Glory 01/03/2009
Carnival Dream 11/13/2010
Carnival Miracle 11/18/2011
Carnival Paradise 02/25/2012
Carnival Valor 04/28/2012
Carnival Ecstasy 10/22/2012
Carnival Breeze 11/24/2012
Carnival Victory 03/23/2013 (Platinum!!!)
Carnival Liberty 06/22/2013
Carnival Sensation 09/08/2013
Carnival Conquest 02/09/2014
Carnival Sunshine 05/02/2014
Carnival Liberty 09/13/2014
NCL Getaway 10/18/2014
NCL Epic 03/22/2015
RCCL Enchantment of the Seas 01/25/2016
Carnival Glory 03/12/2016
Carnival Vista 03/11/2017
#5
Portland Maine
4,231 Posts
Joined Jun 2010
Free pin.
Expand Signature
Collapse Signature
REGAL PRINCESS NOV 2018
CARNIVAL VISTA JAN 2018
REGAL PRINCESS OCT 2017
REGAL PRINCESS OCT 2016
CARNIVAL SUNSHINE APR 2016
REGAL PRINCESS OCT 2015
CARNIVAL LIBERTY JAN 2015
CARNIVAL SUNSHINE MARCH 2015
CARNIVAL SPLENDOR OCT 2014
CARNIVAL FREEDOM FEB 2014
CARNIVAL LEGEND OCT 2013
CARNIVAL MIRACLE SEPT 2012
CARNIVAL GLORY MARCH 2012
CARNIVAL DREAM OCT 2010
CARNIVAL LIBERTY OCT 2009
RCL LIBERTY OF THE SEAS DEC 2008




#6
South East PA
6,830 Posts
Joined Dec 2004
It was fair to me too.

I am taking the $400 to spend on excursions for my next cruise and I tipped my room steward the extra money we got back from gratuities. He deserved his full amount.

The 20% discount I doubt I will use. Not many 2 to 6 night cruises close to home to pick from.
Expand Signature
Collapse Signature
Darlene

Crown Dynasty - Bermuda - June 2000
Fascination - Cozumel - February 2002
Horizon - Bermuda - May 2004
Voyager of the Seas Repo/Thanksgiving - November 2005
Freedom of the Seas - Western Caribbean (Hurricane Dean) August 2007
Enchantment of the Seas - Western Caribbean - January 2008
Explorer of the Seas - Eastern Caribbean - January 2009
Liberty of the Seas - Western Caribbean - January 2010
Dream - Eastern Caribbean - August 2010
Glory - Bahamas (Hurricane Sandy - cruise to nowhere) October 2012
NCL Breakaway - Bermuda - June 2014
NCL Sky - Bahamas - September 2014
Land Vacation - Puerto Morelos - Mexico - May 2016
Carnival Legend - Alaska - April 2017

Next
Anthem of the Sea - Bahamas - November 2017
Carnival Pride - Caribbean - January 2019
#7
South East PA
6,830 Posts
Joined Dec 2004
I actually felt the captain and crew did their best. What a huge weight to make 2000+ passengers happy with a hurricane on our tail.
Expand Signature
Collapse Signature
Darlene

Crown Dynasty - Bermuda - June 2000
Fascination - Cozumel - February 2002
Horizon - Bermuda - May 2004
Voyager of the Seas Repo/Thanksgiving - November 2005
Freedom of the Seas - Western Caribbean (Hurricane Dean) August 2007
Enchantment of the Seas - Western Caribbean - January 2008
Explorer of the Seas - Eastern Caribbean - January 2009
Liberty of the Seas - Western Caribbean - January 2010
Dream - Eastern Caribbean - August 2010
Glory - Bahamas (Hurricane Sandy - cruise to nowhere) October 2012
NCL Breakaway - Bermuda - June 2014
NCL Sky - Bahamas - September 2014
Land Vacation - Puerto Morelos - Mexico - May 2016
Carnival Legend - Alaska - April 2017

Next
Anthem of the Sea - Bahamas - November 2017
Carnival Pride - Caribbean - January 2019
#8
The EMPIRE State
24,693 Posts
Joined Jun 2000
Originally posted by familycruzer
Just curious what other ships were offering.

We went from a 6 night to 5 night and 3 days in port to one.

We got ....

just shy of $17 back in port fees from a change in itinerary. Instead of two days in Nassau and one in Freeport we got 7 hours in Nassau.

20% off another 2 to 6 night cruise that must be taken by October 2014

one day credit of gratuities

one day cruise fare refunded back to us within a couple of weeks to the credit card on file
That's a bit less than adequate! That's simply the bare minimum.
#9
Virginia
1,871 Posts
Joined Jul 2009
Just off the Pride last night and we got $29.04 per person refunded for the 2 ports we missed. Supposed to have 3 stops, managed to get one of them in. And we also got 50% off of a future 2 to 7 night cruise. Our cruise wasn't shortened per say. We arrived back to Baltimore last night and were given the option to disembark completely or return to the ship and disembark in the morning. We chose to go ahead and disembark since we had driven to the port. No biggie for us. I thought the compensation was more than fair considering I know the ports are never a guarantee.

We still had a blast through all the rocking and rolling and like I said I think the fact that they offered any kind of future cruise discount was really above what they had to do to, especially half off!
Expand Signature
Collapse Signature

Fall/Winter 2017 Undecided
Cruise Break: Secrets Cap Cana Resort, Punta Cana May 2017
RCCL Harmony December 2016
Cruise Break: Sun Palace Resort, Cancun June 2016
NCL Escape Dec 2015
Celebrity Summit April 2015
NCL Getaway December 2014
RCCL Quantum November 2014
Celebrity Reflection April 2014
Carnival Breeze September 2013

Carnival Glory May 2013
Carnival Fantasy January 2013
Carnival Pride October 2012
Disney Fantasy September 2012
Carnival Glory May 2012
Carnival Fantasy January 2012
Disney Magic November 2011
Carnival Liberty December 2010
Disney Magic June 2009
Disney Magic November 2008
#10
Charlotte, NC
812 Posts
Joined Jul 2010
Originally posted by MrPete
That's a bit less than adequate! That's simply the bare minimum.

How is it less than adequate? I always cruise during hurricane season and I know that my plans can change at the cruise line discretion.
Expand Signature
Collapse Signature
Carnival Glory 07/2005
Carnival Freedom 10/2010
RC Freedom of the Seas 09/2011
Carnival Fascination 11/15/2012
Carnival Fascination 06/01/2013
Carnival Breeze 09/28/2013
Carnival Glory 09/19/2015
Carnival Splendor 05/16
Norwegian Epic 05/17
#11
Virginia Beach, VA
1,000 Posts
Joined May 2010
Hi Family Cruzer......regarding the 20% discount for a 2 - 6 night cruise......... Check out the Glory out of Norfolk, VA.........we just got back from a 6 night cruise on the 20th of October and had a wonderful time. In 2013 she is doing a couple of 5 night cruises out of Norfolk. Nice terminal too and Loved the Glory!
#12
Richardson, TX
71,088 Posts
Joined Dec 2006
My hurricane cruise we left from Galveston and returned to NOLA and got one free phone call .. and one extra day.
Expand Signature
Collapse Signature
Celebrity Summit, 11/30/13, Celebrity Summit, 12/7/13, Celebrity Constellation, 2/7/14, NCL Epic 3/2/14, RCL Allure 5/4/14, Allure 11/2/14, Quantum 12/12/14
#13
South East PA
6,830 Posts
Joined Dec 2004
Originally posted by GRANNYOFFIVE
Hi Family Cruzer......regarding the 20% discount for a 2 - 6 night cruise......... Check out the Glory out of Norfolk, VA.........we just got back from a 6 night cruise on the 20th of October and had a wonderful time. In 2013 she is doing a couple of 5 night cruises out of Norfolk. Nice terminal too and Loved the Glory!
Thats what I just back from and am a bit leary to try again next October.
Expand Signature
Collapse Signature
Darlene

Crown Dynasty - Bermuda - June 2000
Fascination - Cozumel - February 2002
Horizon - Bermuda - May 2004
Voyager of the Seas Repo/Thanksgiving - November 2005
Freedom of the Seas - Western Caribbean (Hurricane Dean) August 2007
Enchantment of the Seas - Western Caribbean - January 2008
Explorer of the Seas - Eastern Caribbean - January 2009
Liberty of the Seas - Western Caribbean - January 2010
Dream - Eastern Caribbean - August 2010
Glory - Bahamas (Hurricane Sandy - cruise to nowhere) October 2012
NCL Breakaway - Bermuda - June 2014
NCL Sky - Bahamas - September 2014
Land Vacation - Puerto Morelos - Mexico - May 2016
Carnival Legend - Alaska - April 2017

Next
Anthem of the Sea - Bahamas - November 2017
Carnival Pride - Caribbean - January 2019
#14
South Charlotte, NC
1,637 Posts
Joined Jan 2004
Originally posted by MrPete
That's a bit less than adequate! That's simply the bare minimum.
actually the cruiseline doesn't OWE you anything.......
Expand Signature
Collapse Signature
68 cruises sailed..... Diamond on CCL...Platinum on NCL...Black on MSC
Wish I was Diamond on RCCL


Upcoming cruises booked

NCL Escape- September, 2017
RCCL Independence of Seas - November, 2017
Celebrity Equinox - January, 2018
NCL Bliss 15 Panama Canal repo - May, 2018
MSC Seaside - September, 2018
#15
The EMPIRE State
24,693 Posts
Joined Jun 2000
Originally posted by barbatkins
actually the cruiseline doesn't OWE you anything.......
Nope.

And we don't owe them anything either.
#16
Texas, USA
940 Posts
Joined Mar 2009
20% is a pretty good offer if it wasn't in response to a specific complaint.

On our hurricane cruise (Jubilee out of Galveston), our two ports in Mexico got cancelled and we ended up in New Orleans instead for a few hours after several diversions.

Carnival gave us only $20 per person on our accounts for the inconvenience. Granted, that was 2002, so maybe it'd be a little more, but certainly not a 20% future discount.
#17
Boerne, Texas
555 Posts
Joined Aug 2010
We (Carnival Magic) got rerouted to Key West and Costa Maya, instead of Grand Cayman and Montego Bay.

I really don't care for Key West, so wasn't too thrilled about that. Was pleasantly surprised at Costa Maya.

All in All, I don't expect anything from Carnival, they did a great job with us of salvaging our trip in spite of the circumstances.
Expand Signature
Collapse Signature
Review - Carnival Conquest 10/3/2010 - 7 day Western Caribbean
Review - Carnival Ecstasy 03/28/2011 - 5 day Mexico & Caribbean
Review - Carnival Magic 10/21/2012 - 7 day Hurricane Sandy Special
Review - Carnival Magic 06/23/2013 - 7 day Western Caribbean
Review - Carnival Triumph 11/9/2013 - 5 day Mexico
Review - Carnival Magic 7/20/2014 - 7 Day W Caribbean
#18
Pittsburgh, PA
725 Posts
Joined Jun 2008
I am completely baffled as to why anyone thinks the cruise line owes them anything due to a weather related event.
Expand Signature
Collapse Signature
Amy

Carnival Sunshine Oct 2016
Carnival Conquest May 2015
Carnival Fascination August 2014
Carnival Breeze May 2013
Carnival Valor May 2012

Carnival Liberty June 2011
Carnival Inspiration May 2009


Up Next:
Carnival Vista May 2017
Carnival Vista May 2018

Carnival Pride Oct 2018


Our 11 yr old snorkeling in Grand Turk - June 2011
#19
South East PA
6,830 Posts
Joined Dec 2004
I will say I think Carnival came out ahead.... 4 days of drinking and gambling. They made some money just not off me.
Expand Signature
Collapse Signature
Darlene

Crown Dynasty - Bermuda - June 2000
Fascination - Cozumel - February 2002
Horizon - Bermuda - May 2004
Voyager of the Seas Repo/Thanksgiving - November 2005
Freedom of the Seas - Western Caribbean (Hurricane Dean) August 2007
Enchantment of the Seas - Western Caribbean - January 2008
Explorer of the Seas - Eastern Caribbean - January 2009
Liberty of the Seas - Western Caribbean - January 2010
Dream - Eastern Caribbean - August 2010
Glory - Bahamas (Hurricane Sandy - cruise to nowhere) October 2012
NCL Breakaway - Bermuda - June 2014
NCL Sky - Bahamas - September 2014
Land Vacation - Puerto Morelos - Mexico - May 2016
Carnival Legend - Alaska - April 2017

Next
Anthem of the Sea - Bahamas - November 2017
Carnival Pride - Caribbean - January 2019
#20
The EMPIRE State
24,693 Posts
Joined Jun 2000
Originally posted by trabeler
20% is a pretty good offer if it wasn't in response to a specific complaint.

On our hurricane cruise (Jubilee out of Galveston), our two ports in Mexico got cancelled and we ended up in New Orleans instead for a few hours after several diversions.

Carnival gave us only $20 per person on our accounts for the inconvenience. Granted, that was 2002, so maybe it'd be a little more, but certainly not a 20% future discount.
I got 20% just for complaining the Speakeasy was closed the entire week to adults for a group of kids. And I sailed a 7 day cruise to all my ports.