Hurricane Sandy cruises-what did Carnival give you?

[familycruzer]

Just curious what other ships were offering.

We went from a 6 night to 5 night and 3 days in port to one.

We got ....

just shy of $17 back in port fees from a change in itinerary. Instead of two days in Nassau and one in Freeport we got 7 hours in Nassau.

20% off another 2 to 6 night cruise that must be taken by October 2014

one day credit of gratuities

one day cruise fare refunded back to us within a couple of weeks to the credit card on file

[Brenna's Mom1]

That sure sounds fair to me since ports aren't part of the guarantee. More than I got when I was on a land vacation and got caught up in some very severe weather. In fact we got stuck for two extra days 'cause no air travel out....two more nights in hotels, more food costs and the rain never stopped. One of the funnest family vacations I ever remember.

[Working 2 Cruise]

That seems very generous to me since the problem is due to weather and not to any Carnival-related problems.

You are very lucky, and would not count on this happening again. I hope you were not asking for more?

[med9114u]

Got an extra day on the Ecstasy...our 5 day turned into a 6 day!!

[Jimmy Geegitz]

Free pin.

[familycruzer]

It was fair to me too.

I am taking the $400 to spend on excursions for my next cruise and I tipped my room steward the extra money we got back from gratuities. He deserved his full amount.

The 20% discount I doubt I will use. Not many 2 to 6 night cruises close to home to pick from.

[familycruzer]

I actually felt the captain and crew did their best. What a huge weight to make 2000+ passengers happy with a hurricane on our tail.

[MrPete]

Originally Posted by familycruzer

Just curious what other ships were offering.

We went from a 6 night to 5 night and 3 days in port to one.

We got ....

just shy of $17 back in port fees from a change in itinerary. Instead of two days in Nassau and one in Freeport we got 7 hours in Nassau.

20% off another 2 to 6 night cruise that must be taken by October 2014

one day credit of gratuities

one day cruise fare refunded back to us within a couple of weeks to the credit card on file

That's a bit less than adequate! That's simply the bare minimum.

[cruisecrazy82]

Just off the Pride last night and we got $29.04 per person refunded for the 2 ports we missed. Supposed to have 3 stops, managed to get one of them in. And we also got 50% off of a future 2 to 7 night cruise. Our cruise wasn't shortened per say. We arrived back to Baltimore last night and were given the option to disembark completely or return to the ship and disembark in the morning. We chose to go ahead and disembark since we had driven to the port. No biggie for us. I thought the compensation was more than fair considering I know the ports are never a guarantee.

We still had a blast through all the rocking and rolling and like I said I think the fact that they offered any kind of future cruise discount was really above what they had to do to, especially half off!

[deanswife1990]

Originally Posted by MrPete

That's a bit less than adequate! That's simply the bare minimum.

How is it less than adequate? I always cruise during hurricane season and I know that my plans can change at the cruise line discretion.

[GRANNYOFSIX]

Hi Family Cruzer......regarding the 20% discount for a 2 - 6 night cruise......... Check out the Glory out of Norfolk, VA.........we just got back from a 6 night cruise on the 20th of October and had a wonderful time. In 2013 she is doing a couple of 5 night cruises out of Norfolk. Nice terminal too and Loved the Glory!

[firefly333]

My hurricane cruise we left from Galveston and returned to NOLA and got one free phone call .. and one extra day.

[familycruzer]

Originally Posted by GRANNYOFFIVE

Hi Family Cruzer......regarding the 20% discount for a 2 - 6 night cruise......... Check out the Glory out of Norfolk, VA.........we just got back from a 6 night cruise on the 20th of October and had a wonderful time. In 2013 she is doing a couple of 5 night cruises out of Norfolk. Nice terminal too and Loved the Glory!

Thats what I just back from and am a bit leary to try again next October.

[barbatkins]

Originally Posted by MrPete

That's a bit less than adequate! That's simply the bare minimum.

actually the cruiseline doesn't OWE you anything.......

[MrPete]

Originally Posted by barbatkins

actually the cruiseline doesn't OWE you anything.......

Nope.

And we don't owe them anything either.

[trabeler]

20% is a pretty good offer if it wasn't in response to a specific complaint.

On our hurricane cruise (Jubilee out of Galveston), our two ports in Mexico got cancelled and we ended up in New Orleans instead for a few hours after several diversions.

Carnival gave us only $20 per person on our accounts for the inconvenience. Granted, that was 2002, so maybe it'd be a little more, but certainly not a 20% future discount.

[EnTnSA]

We (Carnival Magic) got rerouted to Key West and Costa Maya, instead of Grand Cayman and Montego Bay.

I really don't care for Key West, so wasn't too thrilled about that. Was pleasantly surprised at Costa Maya.

All in All, I don't expect anything from Carnival, they did a great job with us of salvaging our trip in spite of the circumstances.

[pacarolinagirl]

I am completely baffled as to why anyone thinks the cruise line owes them anything due to a weather related event.

[familycruzer]

I will say I think Carnival came out ahead.... 4 days of drinking and gambling. They made some money just not off me.

[MrPete]

Originally Posted by trabeler

20% is a pretty good offer if it wasn't in response to a specific complaint.

On our hurricane cruise (Jubilee out of Galveston), our two ports in Mexico got cancelled and we ended up in New Orleans instead for a few hours after several diversions.

Carnival gave us only $20 per person on our accounts for the inconvenience. Granted, that was 2002, so maybe it'd be a little more, but certainly not a 20% future discount.

I got 20% just for complaining the Speakeasy was closed the entire week to adults for a group of kids. And I sailed a 7 day cruise to all my ports.