The original draw for us was Skywalkers. The views and the place was never crowded. The food offerings have always been mediocre. I mostly went for the shrimp fountain, but there was always an interesting assortment of cheeses. I usually ordered a "regular" drink at the "regular" price rather than the sometimes silly concoctions on special. An exception would be Chairman of the Board, which DH loved. The staff was the same each night, and it was nice to get to know them. I learned a lot about some countries I'd never been to by talking to them about their homes. We often met some fun people and had a good time with them, sometimes different people on different nights. (BTW, I don't ever remember any conversation about cruise status or sharing "Elite" stories.) When we had grandchildren with us, we took them along. No one complained. (My kids are well behaved, thank you.)
Now we have been on the Royal class ships (for itinerary reasons, mostly) the lounge has gone to Club 6 or whatever it is on other ships. No great views. The last couple of times it has been in Vista Lounge, with a too-loud entertainer, and with everyone all spread out, limiting chances to chat with others. It's nothing like the Skywalkers experience.
To answer the question, what's the big deal, I guess I have to say it is not a big deal and not as much fun as it once was.